203 Courses Found

Business & Administration TasterCost: Free – eligibility criteria applies

Start: 29/01/2020, Duration: 1 Day, Day: Wed (Morning)Location: Chard, Chard Library

Overview
A 2 hour taster course that aims to inform learners about routes in to careers in Business Administration and Customer Service. On completion of this training, learners will have further knowledge of possible routes available to access a career in either Business Administration or Customer Service and accessible courses to develop existing knowledge.

Requirements
On the first day of learning the learner must be aged 19 years or older if the learning aim is not a traineeship. The learner must ensure they are available to complete the programme of study within the 6 month timeframe.Learner must be a citizen of a country within the European Economic Area (EEA) or other countries determined within the EEA, including those with bilateral agreements such as Switzerland, or have settled status or the Right of Abode in the UK, and have been ordinarily resident in the EEA or other countries determined within the EEA, including those with bilateral agreements such as Switzerland, for at least the previous 3 years on the first day of learning.

Assessment

Progression
SS&L Business Administration/Customer Service Apprenticeships and relevant courses.

Category
Business & Administration

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Business & Administration TasterCost: Free – eligibility criteria applies

Start: 28/01/2020, Duration: 1 Day, Day: Tue (Morning)Location: Shepton Mallet, The Art Bank

Overview
A 2 hour taster course that aims to inform learners about routes in to careers in Business Administration and Customer Service. On completion of this training, learners will have further knowledge of possible routes available to access a career in either Business Administration or Customer Service and accessible courses to develop existing knowledge.

Requirements
On the first day of learning the learner must be aged 19 years or older if the learning aim is not a traineeship. The learner must ensure they are available to complete the programme of study within the 6 month timeframe.Learner must be a citizen of a country within the European Economic Area (EEA) or other countries determined within the EEA, including those with bilateral agreements such as Switzerland, or have settled status or the Right of Abode in the UK, and have been ordinarily resident in the EEA or other countries determined within the EEA, including those with bilateral agreements such as Switzerland, for at least the previous 3 years on the first day of learning.

Assessment

Progression
SS&L Business Administration/Customer Service Apprenticeships and relevant courses.

Category
Business & Administration

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Customer Service Practitioner, L2 Apprenticeship StandardCost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 months, Day: Fri (Morning)Location: Taunton, Courtenay House

Overview
If you are already working in a customer-facing role and would like to develop your customer service and business skills and knowledge then this Apprenticeship could be for you. This is a nationally recognised Specialist Standard qualification which will help you excel in the skills needed as an excellent customer service practitioner. This Apprenticeship can be applied to people working across a wide variety of industries with the desire to give a high level of service to the customers to better your business and progress your own career. It will stand-out on your CV when you are applying for customer-facing roles or going for a promotion. Working in customer-service, your actions will influence the customer experience and their direct levels of satisfaction with the organisation. You will learn how to: ● demonstrate excellent customer service skills and behaviours as well as product and/or service knowledge when delivering to your customers ● provide service in line with the organisation’s customer service standards and strategy and within appropriate regulatory requirements ● provide satisfaction to customers whether it be face-to-face, over the phone, written or online● have the right behaviour to deal with a variety of situations with customers that might be a one-off contact or more regularly and may include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction.

Requirements
You need to be working in a customer service role.

Assessment
The following components form the Apprenticeship: ● Level 2 Customer Service Specialist Standard ● Functional Skills Maths Level 1 ● Functional Skills English Level 1 You will need to complete an End Point Assessment (EPA), which consists of an apprentice showcase, a practical observation and a professional discussion.

Progression
Candidates achieving this qualification can progress in employment or to further study like the Advanced Apprenticeship in Customer Service.

Category
Business & Administration

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Intermediate Apprenticeship - Business & AdministrationCost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Thu (Morning)Location: Wells, Portway Building

Overview
No matter what industry you’re working in, the Intermediate Apprenticeship in Business Administration is designed to teach you a broad range of skills to help you work efficiently and to increase business productivity. Organisations have identified that there is a shortage of skills in the workforce like office and administration skills, customer-handling skills, technical and practical skills, oral communication skills and IT skills, all of which are covered within the business administration apprenticeship framework and will therefore make you a more competitive candidate for the role that you want.Intermediate apprentices may work in roles such as administrators, office juniors, receptionists, medical receptionists, junior legal secretaries or junior medical secretaries. Tasks that you’ll do on your apprenticeship will vary depending on the level and sector but may include; producing business documents, contributing to the organisation of events, developing and delivering presentations, providing reception services, using and maintaining office equipment, providing administrative support for meetings, using a variety of software packages, analysing and presenting business documents and managing projects.

Requirements
Apprentices will need to be aged 16 or above. There are no mandatory qualification entry requirements for this apprenticeships framework, however employers are looking to attract applicants who have a keen interest in business with a good standard of education ideally with GCSEs in English, maths and ICT at Grade C or above. Employers will expect applicants to demonstrate a "can do" attitude and have at least basic numeracy and literacy skills on which the apprenticeship will build. You will also need to be presentable, enjoy working as part of a team and have a keen interest in office duties. Entrants will come from a diverse range of backgrounds and will come with a range of experience, age, personal achievements and, in some cases, prior qualifications and awards which may count towards the achievement of an apprenticeship programme.

Assessment
The course is delivered through a mixture of workplace training, tutor-led classes in our centres (every 2-4 weeks depending on your apprenticeship), group work and individual study. You’ll gain a better understanding of working in a business environment, improved communication and confidence as well as learning specific business administrative skills like collating and reporting data, organising business travel and archiving information. You’ll also work on maths, English and ICT skills.

Progression
Completing this Intermediate Apprenticeship will improve your opportunities in the workplace and chances of promotion. In the past our students have gone on to achieve: ● Level 3 Advanced Apprenticeship in Business Administration ● Other Level 3 Advanced Apprenticeships such as Customer Service or Management ● Advanced (14 - 19) Diplomas in a range of related sectors including Business, Administration and Finance, Information Technology, Public Services and Retail Business With additional training, Intermediate Apprentices may be able to progress in their careers to roles including administration executive, administration team leader, office supervisor, personal assistant, secretary or a wide range of other business administration roles.

Category
Business & Administration

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Intermediate Apprenticeship - Business & AdministrationCost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Tue (Morning)Location: Yeovil, Dolphin House

Overview
No matter what industry you’re working in, the Intermediate Apprenticeship in Business Administration is designed to teach you a broad range of skills to help you work efficiently and to increase business productivity. Organisations have identified that there is a shortage of skills in the workforce like office and administration skills, customer-handling skills, technical and practical skills, oral communication skills and IT skills, all of which are covered within the business administration apprenticeship framework and will therefore make you a more competitive candidate for the role that you want. Intermediate apprentices may work in roles such as administrators, office juniors, receptionists, medical receptionists, junior legal secretaries or junior medical secretaries.Tasks that you’ll do on your apprenticeship will vary depending on the level and sector but may include; producing business documents, contributing to the organisation of events, developing and delivering presentations, providing reception services, using and maintaining office equipment, providing administrative support for meetings, using a variety of software packages, analysing and presenting business documents and managing projects.

Requirements
Apprentices will need to be aged 16 or above. There are no mandatory qualification entry requirements for this apprenticeships framework, however employers are looking to attract applicants who have a keen interest in business with a good standard of education ideally with GCSEs in English, maths and ICT at Grade C or above. Employers will expect applicants to demonstrate a "can do" attitude and have at least basic numeracy and literacy skills on which the apprenticeship will build. You will also need to be presentable, enjoy working as part of a team and have a keen interest in office duties. Entrants will come from a diverse range of backgrounds and will come with a range of experience, age, personal achievements and, in some cases, prior qualifications and awards which may count towards the achievement of an apprenticeship programme.

Assessment
The course is delivered through a mixture of workplace training, tutor-led classes in our centres (every 2-4 weeks depending on your apprenticeship), group work and individual study. You’ll gain a better understanding of working in a business environment, improved communication and confidence as well as learning specific business administrative skills like collating and reporting data, organising business travel and archiving information. You’ll also work on maths, English and ICT skills.

Progression
Completing this Intermediate Apprenticeship will improve your opportunities in the workplace and chances of promotion. In the past our students have gone on to achieve: ● Level 3 Advanced Apprenticeship in Business Administration ● Other Level 3 Advanced Apprenticeships such as Customer Service or Management ● Advanced (14 - 19) Diplomas in a range of related sectors including Business, Administration and Finance, Information Technology, Public Services and Retail Business With additional training, Intermediate Apprentices may be able to progress in their careers to roles including administration executive, administration team leader, office supervisor, personal assistant, secretary or a wide range of other business administration roles.

Category
Business & Administration

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Intermediate Apprenticeship - Business & AdministrationCost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Thu (Morning)Location: Bridgwater, Churchill House

Overview
No matter what industry you’re working in, the Intermediate Apprenticeship in Business Administration is designed to teach you a broad range of skills to help you work efficiently and to increase business productivity. Organisations have identified that there is a shortage of skills in the workforce like office and administration skills, customer-handling skills, technical and practical skills, oral communication skills and IT skills, all of which are covered within the business administration apprenticeship framework and will therefore make you a more competitive candidate for the role that you want. Intermediate apprentices may work in roles such as administrators, office juniors, receptionists, medical receptionists, junior legal secretaries or junior medical secretaries. Tasks that you’ll do on your apprenticeship will vary depending on the level and sector but may include; producing business documents, contributing to the organisation of events, developing and delivering presentations, providing reception services, using and maintaining office equipment, providing administrative support for meetings, using a variety of software packages, analysing and presenting business documents and managing projects.

Requirements
Apprentices will need to be aged 16 or above. There are no mandatory qualification entry requirements for this apprenticeships framework, however employers are looking to attract applicants who have a keen interest in business with a good standard of education ideally with GCSEs in English, maths and ICT at Grade C or above. Employers will expect applicants to demonstrate a "can do" attitude and have at least basic numeracy and literacy skills on which the apprenticeship will build. You will also need to be presentable, enjoy working as part of a team and have a keen interest in office duties. Entrants will come from a diverse range of backgrounds and will come with a range of experience, age, personal achievements and, in some cases, prior qualifications and awards which may count towards the achievement of an apprenticeship programme.

Assessment
The course is delivered through a mixture of workplace training, tutor-led classes in our centres (every 2-4 weeks depending on your apprenticeship), group work and individual study. You’ll gain a better understanding of working in a business environment, improved communication and confidence as well as learning specific business administrative skills like collating and reporting data, organising business travel and archiving information. You’ll also work on maths, English and ICT skills.

Progression
Completing this Intermediate Apprenticeship will improve your opportunities in the workplace and chances of promotion. In the past our students have gone on to achieve: ● Level 3 Advanced Apprenticeship in Business Administration ● Other Level 3 Advanced Apprenticeships such as Customer Service or Management ● Advanced (14 - 19) Diplomas in a range of related sectors including Business, Administration and Finance, Information Technology, Public Services and Retail Business With additional training, Intermediate Apprentices may be able to progress in their careers to roles including administration executive, administration team leader, office supervisor, personal assistant, secretary or a wide range of other business administration roles.

Category
Business & Administration

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Intermediate Apprenticeship - Business & AdministrationCost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Wed (Morning)Location: Frome, Palmer Street

Overview
No matter what industry you’re working in, the Intermediate Apprenticeship in Business Administration is designed to teach you a broad range of skills to help you work efficiently and to increase business productivity. Organisations have identified that there is a shortage of skills in the workforce like office and administration skills, customer-handling skills, technical and practical skills, oral communication skills and IT skills, all of which are covered within the business administration apprenticeship framework and will therefore make you a more competitive candidate for the role that you want. Intermediate apprentices may work in roles such as administrators, office juniors, receptionists, medical receptionists, junior legal secretaries or junior medical secretaries. Tasks that you’ll do on your apprenticeship will vary depending on the level and sector but may include; producing business documents, contributing to the organisation of events, developing and delivering presentations, providing reception services, using and maintaining office equipment, providing administrative support for meetings, using a variety of software packages, analysing and presenting business documents and managing projects.

Requirements
Apprentices will need to be aged 16 or above. There are no mandatory qualification entry requirements for this apprenticeships framework, however employers are looking to attract applicants who have a keen interest in business with a good standard of education ideally with GCSEs in English, maths and ICT at Grade C or above. Employers will expect applicants to demonstrate a "can do" attitude and have at least basic numeracy and literacy skills on which the apprenticeship will build. You will also need to be presentable, enjoy working as part of a team and have a keen interest in office duties. Entrants will come from a diverse range of backgrounds and will come with a range of experience, age, personal achievements and, in some cases, prior qualifications and awards which may count towards the achievement of an apprenticeship programme.

Assessment
The course is delivered through a mixture of workplace training, tutor-led classes in our centres (every 2-4 weeks depending on your apprenticeship), group work and individual study. You’ll gain a better understanding of working in a business environment, improved communication and confidence as well as learning specific business administrative skills like collating and reporting data, organising business travel and archiving information. You’ll also work on maths, English and ICT skills.

Progression
Completing this Intermediate Apprenticeship will improve your opportunities in the workplace and chances of promotion. In the past our students have gone on to achieve: ● Level 3 Advanced Apprenticeship in Business Administration ● Other Level 3 Advanced Apprenticeships such as Customer Service or Management ● Advanced (14 - 19) Diplomas in a range of related sectors including Business, Administration and Finance, Information Technology, Public Services and Retail Business With additional training, Intermediate Apprentices may be able to progress in their careers to roles including administration executive, administration team leader, office supervisor, personal assistant, secretary or a wide range of other business administration roles.

Category
Business & Administration

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Intermediate Apprenticeship - Business & AdministrationCost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Wed (Morning)Location: Taunton, Courtenay House

Overview
No matter what industry you’re working in, the Intermediate Apprenticeship in Business Administration is designed to teach you a broad range of skills to help you work efficiently and to increase business productivity. Organisations have identified that there is a shortage of skills in the workforce like office and administration skills, customer-handling skills, technical and practical skills, oral communication skills and IT skills, all of which are covered within the business administration apprenticeship framework and will therefore make you a more competitive candidate for the role that you want. Intermediate apprentices may work in roles such as administrators, office juniors, receptionists, medical receptionists, junior legal secretaries or junior medical secretaries.Tasks that you’ll do on your apprenticeship will vary depending on the level and sector but may include; producing business documents, contributing to the organisation of events, developing and delivering presentations, providing reception services, using and maintaining office equipment, providing administrative support for meetings, using a variety of software packages, analysing and presenting business documents and managing projects.

Requirements
Apprentices will need to be aged 16 or above. There are no mandatory qualification entry requirements for this apprenticeships framework, however employers are looking to attract applicants who have a keen interest in business with a good standard of education ideally with GCSEs in English, maths and ICT at Grade C or above. Employers will expect applicants to demonstrate a "can do" attitude and have at least basic numeracy and literacy skills on which the apprenticeship will build. You will also need to be presentable, enjoy working as part of a team and have a keen interest in office duties. Entrants will come from a diverse range of backgrounds and will come with a range of experience, age, personal achievements and, in some cases, prior qualifications and awards which may count towards the achievement of an apprenticeship programme.

Assessment
The course is delivered through a mixture of workplace training, tutor-led classes in our centres (every 2-4 weeks depending on your apprenticeship), group work and individual study. You’ll gain a better understanding of working in a business environment, improved communication and confidence as well as learning specific business administrative skills like collating and reporting data, organising business travel and archiving information. You’ll also work on maths, English and ICT skills.

Progression
Completing this Intermediate Apprenticeship will improve your opportunities in the workplace and chances of promotion. In the past our students have gone on to achieve: ● Level 3 Advanced Apprenticeship in Business Administration ● Other Level 3 Advanced Apprenticeships such as Customer Service or Management ● Advanced (14 - 19) Diplomas in a range of related sectors including Business, Administration and Finance, Information Technology, Public Services and Retail Business With additional training, Intermediate Apprentices may be able to progress in their careers to roles including administration executive, administration team leader, office supervisor, personal assistant, secretary or a wide range of other business administration roles.

Category
Business & Administration

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Intermediate Apprenticeship - Business & AdministrationCost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Wed (Morning)Location: Taunton, Courtenay House

Overview
No matter what industry you’re working in, the Intermediate Apprenticeship in Business Administration is designed to teach you a broad range of skills to help you work efficiently and to increase business productivity. Organisations have identified that there is a shortage of skills in the workforce like office and administration skills, customer-handling skills, technical and practical skills, oral communication skills and IT skills, all of which are covered within the business administration apprenticeship framework and will therefore make you a more competitive candidate for the role that you want. Intermediate apprentices may work in roles such as administrators, office juniors, receptionists, medical receptionists, junior legal secretaries or junior medical secretaries.Tasks that you’ll do on your apprenticeship will vary depending on the level and sector but may include; producing business documents, contributing to the organisation of events, developing and delivering presentations, providing reception services, using and maintaining office equipment, providing administrative support for meetings, using a variety of software packages, analysing and presenting business documents and managing projects.

Requirements
Apprentices will need to be aged 16 or above. There are no mandatory qualification entry requirements for this apprenticeships framework, however employers are looking to attract applicants who have a keen interest in business with a good standard of education ideally with GCSEs in English, maths and ICT at Grade C or above. Employers will expect applicants to demonstrate a "can do" attitude and have at least basic numeracy and literacy skills on which the apprenticeship will build. You will also need to be presentable, enjoy working as part of a team and have a keen interest in office duties. Entrants will come from a diverse range of backgrounds and will come with a range of experience, age, personal achievements and, in some cases, prior qualifications and awards which may count towards the achievement of an apprenticeship programme.

Assessment
The course is delivered through a mixture of workplace training, tutor-led classes in our centres (every 2-4 weeks depending on your apprenticeship), group work and individual study. You’ll gain a better understanding of working in a business environment, improved communication and confidence as well as learning specific business administrative skills like collating and reporting data, organising business travel and archiving information. You’ll also work on maths, English and ICT skills.

Progression
Completing this Intermediate Apprenticeship will improve your opportunities in the workplace and chances of promotion. In the past our students have gone on to achieve: ● Level 3 Advanced Apprenticeship in Business Administration ● Other Level 3 Advanced Apprenticeships such as Customer Service or Management ● Advanced (14 - 19) Diplomas in a range of related sectors including Business, Administration and Finance, Information Technology, Public Services and Retail Business With additional training, Intermediate Apprentices may be able to progress in their careers to roles including administration executive, administration team leader, office supervisor, personal assistant, secretary or a wide range of other business administration roles.

Category
Business & Administration

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Intermediate Apprenticeship - Business & AdministrationCost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Wed (Morning)Location: Taunton, Courtenay House

Overview
No matter what industry you’re working in, the Intermediate Apprenticeship in Business Administration is designed to teach you a broad range of skills to help you work efficiently and to increase business productivity. Organisations have identified that there is a shortage of skills in the workforce like office and administration skills, customer-handling skills, technical and practical skills, oral communication skills and IT skills, all of which are covered within the business administration apprenticeship framework and will therefore make you a more competitive candidate for the role that you want. Intermediate apprentices may work in roles such as administrators, office juniors, receptionists, medical receptionists, junior legal secretaries or junior medical secretaries.Tasks that you’ll do on your apprenticeship will vary depending on the level and sector but may include; producing business documents, contributing to the organisation of events, developing and delivering presentations, providing reception services, using and maintaining office equipment, providing administrative support for meetings, using a variety of software packages, analysing and presenting business documents and managing projects.

Requirements
Apprentices will need to be aged 16 or above. There are no mandatory qualification entry requirements for this apprenticeships framework, however employers are looking to attract applicants who have a keen interest in business with a good standard of education ideally with GCSEs in English, maths and ICT at Grade C or above. Employers will expect applicants to demonstrate a "can do" attitude and have at least basic numeracy and literacy skills on which the apprenticeship will build. You will also need to be presentable, enjoy working as part of a team and have a keen interest in office duties. Entrants will come from a diverse range of backgrounds and will come with a range of experience, age, personal achievements and, in some cases, prior qualifications and awards which may count towards the achievement of an apprenticeship programme.

Assessment
The course is delivered through a mixture of workplace training, tutor-led classes in our centres (every 2-4 weeks depending on your apprenticeship), group work and individual study. You’ll gain a better understanding of working in a business environment, improved communication and confidence as well as learning specific business administrative skills like collating and reporting data, organising business travel and archiving information. You’ll also work on maths, English and ICT skills.

Progression
Completing this Intermediate Apprenticeship will improve your opportunities in the workplace and chances of promotion. In the past our students have gone on to achieve: ● Level 3 Advanced Apprenticeship in Business Administration ● Other Level 3 Advanced Apprenticeships such as Customer Service or Management ● Advanced (14 - 19) Diplomas in a range of related sectors including Business, Administration and Finance, Information Technology, Public Services and Retail Business With additional training, Intermediate Apprentices may be able to progress in their careers to roles including administration executive, administration team leader, office supervisor, personal assistant, secretary or a wide range of other business administration roles.

Category
Business & Administration

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Intermediate Apprenticeship - Business & AdministrationCost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Wed (Morning)Location: Taunton, Courtenay House

Overview
No matter what industry you’re working in, the Intermediate Apprenticeship in Business Administration is designed to teach you a broad range of skills to help you work efficiently and to increase business productivity. Organisations have identified that there is a shortage of skills in the workforce like office and administration skills, customer-handling skills, technical and practical skills, oral communication skills and IT skills, all of which are covered within the business administration apprenticeship framework and will therefore make you a more competitive candidate for the role that you want. Intermediate apprentices may work in roles such as administrators, office juniors, receptionists, medical receptionists, junior legal secretaries or junior medical secretaries.Tasks that you’ll do on your apprenticeship will vary depending on the level and sector but may include; producing business documents, contributing to the organisation of events, developing and delivering presentations, providing reception services, using and maintaining office equipment, providing administrative support for meetings, using a variety of software packages, analysing and presenting business documents and managing projects.

Requirements
Apprentices will need to be aged 16 or above. There are no mandatory qualification entry requirements for this apprenticeships framework, however employers are looking to attract applicants who have a keen interest in business with a good standard of education ideally with GCSEs in English, maths and ICT at Grade C or above. Employers will expect applicants to demonstrate a "can do" attitude and have at least basic numeracy and literacy skills on which the apprenticeship will build. You will also need to be presentable, enjoy working as part of a team and have a keen interest in office duties. Entrants will come from a diverse range of backgrounds and will come with a range of experience, age, personal achievements and, in some cases, prior qualifications and awards which may count towards the achievement of an apprenticeship programme.

Assessment
The course is delivered through a mixture of workplace training, tutor-led classes in our centres (every 2-4 weeks depending on your apprenticeship), group work and individual study. You’ll gain a better understanding of working in a business environment, improved communication and confidence as well as learning specific business administrative skills like collating and reporting data, organising business travel and archiving information. You’ll also work on maths, English and ICT skills.

Progression
Completing this Intermediate Apprenticeship will improve your opportunities in the workplace and chances of promotion. In the past our students have gone on to achieve: ● Level 3 Advanced Apprenticeship in Business Administration ● Other Level 3 Advanced Apprenticeships such as Customer Service or Management ● Advanced (14 - 19) Diplomas in a range of related sectors including Business, Administration and Finance, Information Technology, Public Services and Retail Business With additional training, Intermediate Apprentices may be able to progress in their careers to roles including administration executive, administration team leader, office supervisor, personal assistant, secretary or a wide range of other business administration roles.

Category
Business & Administration

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Level 2 Diploma in Business Administration (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Thu (Morning)Location: Bridgwater, Churchill House

Overview
The Level 2 Diploma in Business Administration will help you to develop the skills required if you are already working in an office but you’re interested in getting into a role like a receptionist, administrator or office assistant. You will get a better understanding of working in a business environment, improved communication and confidence as well as learning specific business administrative skills like collating and reporting data, organising business travel and archiving information. This recognised business qualification will help you stand out from others when you are applying for your next job in business or will show your employers that you are ready to progress from your current role.

Requirements
You don’t need to have any previous training or qualifications to enrol on and excel on this course but you need to be already working in an office environment.

Assessment
This course is one year long and is made up of mandatory units (which cover core competencies) and optional units which allow you to choose units which interest you so you can tailor the course to your needs and your job role. The mandatory units are:Unit 1 - Communication in a business environment Unit 2 - Principles of providing administrative services Unit 3 - Principles of business document production and information management Unit 4 - Understand employer organisations Unit 5 - Manage personal performance and developmentUnit 6 - Develop working relationships with colleagues One class will need to be attended every fortnight in Taunton, Bridgwater, Yeovil, Frome or Wells. For the duration of the course you’ll need to be working, volunteering or on a long-term practical placement in a business working as part of a team in order to be able to demonstrate the skills learnt. You’ll have 2-4 work based observations to assess your competencies. At the end of the course you’ll receive a Level 2 Certificate in Business Administration

Progression
Completing this course will improve your future employment opportunities and chances of promotion. If you’d like to continue developing your skills with our nationally recognised qualifications then a Level 3 Diploma in Business Administration could be the next natural step

Category
Business & Administration

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Level 2 Diploma in Business Administration (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Tue (Morning)Location: Frome, Palmer Street

Overview
The Level 2 Diploma in Business Administration will help you to develop the skills required if you are already working in an office but you’re interested in getting into a role like a receptionist, administrator or office assistant.You will get a better understanding of working in a business environment, improved communication and confidence as well as learning specific business administrative skills like collating and reporting data, organising business travel and archiving information.This recognised business qualification will help you stand out from others when you are applying for your next job in business or will show your employers that you are ready to progress from your current role.

Requirements
You don’t need to have any previous training or qualifications to enrol on and excel on this course but you need to be already working in an office environment.

Assessment
This course is one year long and is made up of mandatory units (which cover core competencies) and optional units which allow you to choose units which interest you so you can tailor the course to your needs and your job role. The mandatory units are: Unit 1 - Communication in a business environment Unit 2 - Principles of providing administrative services Unit 3 - Principles of business document production and information management Unit 4 - Understand employer organisations Unit 5 - Manage personal performance and developmentUnit 6 - Develop working relationships with colleagues One class will need to be attended every fortnight in Taunton, Bridgwater, Yeovil, Frome or Wells. For the duration of the course you’ll need to be working, volunteering or on a long-term practical placement in a business working as part of a team in order to be able to demonstrate the skills learnt. You’ll have 2-4 work based observations to assess your competencies. At the end of the course you’ll receive a Level 2 Certificate in Business Administration.

Progression
Completing this course will improve your future employment opportunities and chances of promotion. If you’d like to continue developing your skills with our nationally recognised qualifications then a Level 3 Diploma in Business Administration could be the next natural step.

Category
Business & Administration

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Level 2 Diploma in Business Administration (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Wed (Morning)Location: Taunton, Courtenay House

Overview
The Level 2 Diploma in Business Administration will help you to develop the skills required if you are already working in an office but you’re interested in getting into a role like a receptionist, administrator or office assistant. You will get a better understanding of working in a business environment, improved communication and confidence as well as learning specific business administrative skills like collating and reporting data, organising business travel and archiving information.This recognised business qualification will help you stand out from others when you are applying for your next job in business or will show your employers that you are ready to progress from your current role.

Requirements
You don’t need to have any previous training or qualifications to enrol on and excel on this course but you need to be already working in an office environment.

Assessment
This course is one year long and is made up of mandatory units (which cover core competencies) and optional units which allow you to choose units which interest you so you can tailor the course to your needs and your job role. The mandatory units are: Unit 1 - Communication in a business environmentUnit 2 - Principles of providing administrative services Unit 3 - Principles of business document production and information management Unit 4 - Understand employer organisations Unit 5 - Manage personal performance and developmentUnit 6 - Develop working relationships with colleaguesOne class will need to be attended every fortnight in Taunton, Bridgwater, Yeovil, Frome or Wells.For the duration of the course you’ll need to be working, volunteering or on a long-term practical placement in a business working as part of a team in order to be able to demonstrate the skills learnt. You’ll have 2-4 work based observations to assess your competencies. At the end of the course you’ll receive a Level 2 Certificate in Business Administration.

Progression
Completing this course will improve your future employment opportunities and chances of promotion. If you’d like to continue developing your skills with our nationally recognised qualifications then a Level 3 Diploma in Business Administration could be the next natural step.

Category
Business & Administration

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Level 2 Diploma in Business Administration (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Tue (Morning)Location: Yeovil, Dolphin House

Overview
The Level 2 Diploma in Business Administration will help you to develop the skills required if you are already working in an office but you’re interested in getting into a role like a receptionist, administrator or office assistant.You will get a better understanding of working in a business environment, improved communication and confidence as well as learning specific business administrative skills like collating and reporting data, organising business travel and archiving information.This recognised business qualification will help you stand out from others when you are applying for your next job in business or will show your employers that you are ready to progress from your current role.

Requirements
You don’t need to have any previous training or qualifications to enrol on and excel on this course but you need to be already working in an office environment.

Assessment
This course is one year long and is made up of mandatory units (which cover core competencies) and optional units which allow you to choose units which interest you so you can tailor the course to your needs and your job role. The mandatory units are:Unit 1 - Communication in a business environment Unit 2 - Principles of providing administrative services Unit 3 - Principles of business document production and information management Unit 4 - Understand employer organisations Unit 5 - Manage personal performance and developmentUnit 6 - Develop working relationships with colleagues One class will need to be attended every fortnight in Taunton, Bridgwater, Yeovil, Frome or Wells.For the duration of the course you’ll need to be working, volunteering or on a long-term practical placement in a business working as part of a team in order to be able to demonstrate the skills learnt. You’ll have 2-4 work based observations to assess your competencies.At the end of the course you’ll receive a Level 2 Certificate in Business Administration.

Progression
Completing this course will improve your future employment opportunities and chances of promotion. If you’d like to continue developing your skills with our nationally recognised qualifications then a Level 3 Diploma in Business Administration could be the next natural step.

Category
Business & Administration

Enquire Now

Level 2 Diploma in Business Administration (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Thu (Morning)Location: Wells, Portway Building

Overview
The Level 2 Diploma in Business Administration will help you to develop the skills required if you are already working in an office but you’re interested in getting into a role like a receptionist, administrator or office assistant.You will get a better understanding of working in a business environment, improved communication and confidence as well as learning specific business administrative skills like collating and reporting data, organising business travel and archiving information. This recognised business qualification will help you stand out from others when you are applying for your next job in business or will show your employers that you are ready to progress from your current role.

Requirements
You don’t need to have any previous training or qualifications to enrol on and excel on this course but you need to be already working in an office environment.

Assessment
This course is one year long and is made up of mandatory units (which cover core competencies) and optional units which allow you to choose units which interest you so you can tailor the course to your needs and your job role. The mandatory units are: Unit 1 - Communication in a business environment Unit 2 - Principles of providing administrative services Unit 3 - Principles of business document production and information management Unit 4 - Understand employer organisations Unit 5 - Manage personal performance and developmentUnit 6 - Develop working relationships with colleagues One class will need to be attended every fortnight in Taunton, Bridgwater, Yeovil, Frome or Wells. For the duration of the course you’ll need to be working, volunteering or on a long-term practical placement in a business working as part of a team in order to be able to demonstrate the skills learnt. You’ll have 2-4 work based observations to assess your competencies. At the end of the course you’ll receive a Level 2 Certificate in Business Administration.

Progression
Completing this course will improve your future employment opportunities and chances of promotion. If you’d like to continue developing your skills with our nationally recognised qualifications then a Level 3 Diploma in Business Administration could be the next natural step.

Category
Business & Administration

Enquire Now

Level 2 Diploma in Customer Service (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Thu (Morning)Location: Wells, Portway Building

Overview
If you are already working in a customer-facing role and would like to develop your customer service, business skills and knowledge then this nationally recognised Level 2 Diploma could be for you.You will be supported to develop the knowledge, skills and behaviours required to work in a range of customer service roles improving your employment and career progression opportunities. You’ll be given a better understanding of customer service and workplace skills and will feel more confident in your job delivering great customer service.

Requirements
You need to be working in a customer service role.

Assessment
The course will be delivered in a friendly classroom environment by our expert tutors.This is a combined qualification containing both knowledge and competence that is based on the revised Customer Service National Occupational Standards (NOS). The mandatory units are:Deliver customer service Understand customers Principles of customer service Understand employer organisations Manage personal performance and development

Progression
Completing this course will improve your future employment opportunities and chances of promotion. Previous students have chosen to continue their studies in Level 3 Customer Service or other qualifications and have progressed in their employment.

Category
Business & Administration

Enquire Now

Level 2 Diploma in Customer Service (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Tue (Morning)Location: Yeovil, Dolphin House

Overview
If you are already working in a customer-facing role and would like to develop your customer service, business skills and knowledge then this nationally recognised Level 2 Diploma could be for you. You will be supported to develop the knowledge, skills and behaviours required to work in a range of customer service roles improving your employment and career progression opportunities. You’ll be given a better understanding of customer service and workplace skills and will feel more confident in your job delivering great customer service.

Requirements
You need to be working in a customer service role.

Assessment
The course will be delivered in a friendly classroom environment by our expert tutors.This is a combined qualification containing both knowledge and competence that is based on the revised Customer Service National Occupational Standards (NOS). The mandatory units are: Deliver customer service Understand customers Principles of customer serviceUnderstand employer organisationsManage personal performance and development

Progression
Completing this course will improve your future employment opportunities and chances of promotion. Previous students have chosen to continue their studies in Level 3 Customer Service or other qualifications and have progressed in their employment.

Category
Business & Administration

Enquire Now

Level 2 Diploma in Customer Service (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Mon (Morning)Location: Taunton, Courtenay House

Overview
If you are already working in a customer-facing role and would like to develop your customer service, business skills and knowledge then this nationally recognised Level 2 Diploma could be for you. You will be supported to develop the knowledge, skills and behaviours required to work in a range of customer service roles improving your employment and career progression opportunities.You’ll be given a better understanding of customer service and workplace skills and will feel more confident in your job delivering great customer service.

Requirements
You need to be working in a customer service role.

Assessment
The course will be delivered in a friendly classroom environment by our expert tutors.This is a combined qualification containing both knowledge and competence that is based on the revised Customer Service National Occupational Standards (NOS). The mandatory units are: Deliver customer service Understand customers Principles of customer service Understand employer organisations Manage personal performance and development

Progression
Completing this course will improve your future employment opportunities and chances of promotion. Previous students have chosen to continue their studies in Level 3 Customer Service or other qualifications and have progressed in their employment.

Category
Business & Administration

Enquire Now

Level 2 Diploma in Customer Service (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Tue (Morning)Location: Frome, Palmer Street

Overview
If you are already working in a customer-facing role and would like to develop your customer service, business skills and knowledge then this nationally recognised Level 2 Diploma could be for you. You will be supported to develop the knowledge, skills and behaviours required to work in a range of customer service roles improving your employment and career progression opportunities. You’ll be given a better understanding of customer service and workplace skills and will feel more confident in your job delivering great customer service.

Requirements
You need to be working in a customer service role.

Assessment
The course will be delivered in a friendly classroom environment by our expert tutors.This is a combined qualification containing both knowledge and competence that is based on the revised Customer Service National Occupational Standards (NOS). The mandatory units are: Deliver customer service Understand customers Principles of customer service Understand employer organisations Manage personal performance and development

Progression
Completing this course will improve your future employment opportunities and chances of promotion. Previous students have chosen to continue their studies in Level 3 Customer Service or other qualifications and have progressed in their employment.

Category
Business & Administration

Enquire Now

Level 2 Diploma in Customer Service (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Thu (Morning)Location: Bridgwater, Churchill House

Overview
If you are already working in a customer-facing role and would like to develop your customer service, business skills and knowledge then this nationally recognised Level 2 Diploma could be for you. You will be supported to develop the knowledge, skills and behaviours required to work in a range of customer service roles improving your employment and career progression opportunities. You’ll be given a better understanding of customer service and workplace skills and will feel more confident in your job delivering great customer service.

Requirements
You need to be working in a customer service role.

Assessment
The course will be delivered in a friendly classroom environment by our expert tutors.This is a combined qualification containing both knowledge and competence that is based on the revised Customer Service National Occupational Standards (NOS). The mandatory units are: Deliver customer service Understand customersPrinciples of customer service Understand employer organisationsManage personal performance and development

Progression
Completing this course will improve your future employment opportunities and chances of promotion. Previous students have chosen to continue their studies in Level 3 Customer Service or other qualifications and have progressed in their employment.

Category
Business & Administration

Enquire Now

Level 3 Diploma in Business Administration (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Thu (Morning)Location: Bridgwater, Churchill House

Overview
This Level 3 Diploma in Business Administration is ideal for employees working across any sector in administrative roles looking to grow their skills and knowledge and contribute further towards the success of the business. Your existing skills and knowledge are taken into account and opportunities are provided to develop these further. The qualification allows employers to see that you are capable of working to a recognised level and may help you to progress within your chosen industry. If you are ready for your next challenge and to take on more responsibility at work, this qualification will equip you with the skills to support your organisation, focusing on adding value and contributing to operational efficiencies whilst interacting with both internal and external customers and stakeholders in a professional way. This programme will provide the training for participants to develop excellent professionalism and interpersonal skills to support the aims, values and vision of an organisation. In addition, you will learn the skills required to make informed decisions whilst demonstrating consistent high standards.This course is ideal to support you in roles such as senior or lead receptionist, senior administrator or an office assistant with added responsibilities.

Requirements
You need to be working in an office based role with accountability. Ideally you will already have a L2 Diploma in Business Administration but this is not essential depending on your experience.

Assessment
This course is 15 months long and is made up of mandatory units (which cover core competencies) and optional units which allow you to choose units which interest you so you can tailor the course to your needs and your job role. A range of business and administrative skills are covered such as negotiating in a business environment, managing an office facility and monitoring information systems. The mandatory units are: Unit 1 - Principles of business Unit 2 - Principles of business communication and information Unit 3 - Communicate in a business environment Unit 4 - Principles of administration Unit 5 - Manage personal and professional development One class will need to be attended every fortnight in Taunton, Bridgwater, Yeovil, Frome or Wells. For the duration of the course you’ll need to be working, volunteering or on a long-term practical placement in a business working as part of a team in order to be able to demonstrate the skills learnt. You’ll have 2-4 work based observations to assess your competencies. At the end of the course you’ll receive a Level 3 Certificate in Business Administration.

Progression
Completing this Level 3 Diploma in Business Administration will improve your opportunities in the workplace and chances of promotion. In the past our students have gone on to progress in their careers to management and senior support roles.

Category
Business & Administration

Enquire Now

Level 3 Diploma in Business Administration (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Wed (Morning)Location: Frome, Palmer Street

Overview
This Level 3 Diploma in Business Administration is ideal for employees working across any sector in administrative roles looking to grow their skills and knowledge and contribute further towards the success of the business. Your existing skills and knowledge are taken into account and opportunities are provided to develop these further. The qualification allows employers to see that you are capable of working to a recognised level and may help you to progress within your chosen industry.If you are ready for your next challenge and to take on more responsibility at work, this qualification will equip you with the skills to support your organisation, focusing on adding value and contributing to operational efficiencies whilst interacting with both internal and external customers and stakeholders in a professional way. This programme will provide the training for participants to develop excellent professionalism and interpersonal skills to support the aims, values and vision of an organisation. In addition, you will learn the skills required to make informed decisions whilst demonstrating consistent high standards. This course is ideal to support you in roles such as senior or lead receptionist, senior administrator or an office assistant with added responsibilities.

Requirements
You need to be working in an office based role with accountability. Ideally you will already have a L2 Diploma in Business Administration but this is not essential depending on your experience.

Assessment
This course is 15 months long and is made up of mandatory units (which cover core competencies) and optional units which allow you to choose units which interest you so you can tailor the course to your needs and your job role. A range of business and administrative skills are covered such as negotiating in a business environment, managing an office facility and monitoring information systems. The mandatory units are: Unit 1 - Principles of business Unit 2 - Principles of business communication and information Unit 3 - Communicate in a business environment Unit 4 - Principles of administration Unit 5 - Manage personal and professional development One class will need to be attended every fortnight in Taunton, Bridgwater, Yeovil, Frome or Wells. For the duration of the course you’ll need to be working, volunteering or on a long-term practical placement in a business working as part of a team in order to be able to demonstrate the skills learnt. You’ll have 2-4 work based observations to assess your competencies. At the end of the course you’ll receive a Level 3 Certificate in Business Administration.

Progression
Completing this Level 3 Diploma in Business Administration will improve your opportunities in the workplace and chances of promotion. In the past our students have gone on to progress in their careers to management and senior support roles.

Category
Business & Administration

Enquire Now

Level 3 Diploma in Business Administration (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Tue (Morning)Location: Taunton, Courtenay House

Overview
This Level 3 Diploma in Business Administration is ideal for employees working across any sector in administrative roles looking to grow their skills and knowledge and contribute further towards the success of the business. Your existing skills and knowledge are taken into account and opportunities are provided to develop these further. The qualification allows employers to see that you are capable of working to a recognised level and may help you to progress within your chosen industry. If you are ready for your next challenge and to take on more responsibility at work, this qualification will equip you with the skills to support your organisation, focusing on adding value and contributing to operational efficiencies whilst interacting with both internal and external customers and stakeholders in a professional way. This programme will provide the training for participants to develop excellent professionalism and interpersonal skills to support the aims, values and vision of an organisation. In addition, you will learn the skills required to make informed decisions whilst demonstrating consistent high standards. This course is ideal to support you in roles such as senior or lead receptionist, senior administrator or an office assistant with added responsibilities.

Requirements
You need to be working in an office based role with accountability. Ideally you will already have a L2 Diploma in Business Administration but this is not essential depending on your experience.

Assessment
This course is 15 months long and is made up of mandatory units (which cover core competencies) and optional units which allow you to choose units which interest you so you can tailor the course to your needs and your job role. A range of business and administrative skills are covered such as negotiating in a business environment, managing an office facility and monitoring information systems. The mandatory units are: Unit 1 - Principles of business Unit 2 - Principles of business communication and information Unit 3 - Communicate in a business environment Unit 4 - Principles of administration Unit 5 - Manage personal and professional development One class will need to be attended every fortnight in Taunton, Bridgwater, Yeovil, Frome or Wells.For the duration of the course you’ll need to be working, volunteering or on a long-term practical placement in a business working as part of a team in order to be able to demonstrate the skills learnt. You’ll have 2-4 work based observations to assess your competencies. At the end of the course you’ll receive a Level 3 Certificate in Business Administration.

Progression
Completing this Level 3 Diploma in Business Administration will improve your opportunities in the workplace and chances of promotion. In the past our students have gone on to progress in their careers to management and senior support roles.

Category
Business & Administration

Enquire Now

Level 3 Diploma in Business Administration (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Thu (Morning)Location: Wells, Portway Building

Overview
This Level 3 Diploma in Business Administration is ideal for employees working across any sector in administrative roles looking to grow their skills and knowledge and contribute further towards the success of the business. Your existing skills and knowledge are taken into account and opportunities are provided to develop these further. The qualification allows employers to see that you are capable of working to a recognised level and may help you to progress within your chosen industry.If you are ready for your next challenge and to take on more responsibility at work, this qualification will equip you with the skills to support your organisation, focusing on adding value and contributing to operational efficiencies whilst interacting with both internal and external customers and stakeholders in a professional way. This programme will provide the training for participants to develop excellent professionalism and interpersonal skills to support the aims, values and vision of an organisation. In addition, you will learn the skills required to make informed decisions whilst demonstrating consistent high standards.This course is ideal to support you in roles such as senior or lead receptionist, senior administrator or an office assistant with added responsibilities.

Requirements
You need to be working in an office based role with accountability. Ideally you will already have a L2 Diploma in Business Administration but this is not essential depending on your experience.

Assessment
This course is 15 months long and is made up of mandatory units (which cover core competencies) and optional units which allow you to choose units which interest you so you can tailor the course to your needs and your job role. A range of business and administrative skills are covered such as negotiating in a business environment, managing an office facility and monitoring information systems. The mandatory units are: Unit 1 - Principles of business Unit 2 - Principles of business communication and information Unit 3 - Communicate in a business environment Unit 4 - Principles of administrationUnit 5 - Manage personal and professional development One class will need to be attended every fortnight in Taunton, Bridgwater, Yeovil, Frome or Wells. For the duration of the course you’ll need to be working, volunteering or on a long-term practical placement in a business working as part of a team in order to be able to demonstrate the skills learnt. You’ll have 2-4 work based observations to assess your competencies. At the end of the course you’ll receive a Level 3 Certificate in Business Administration.

Progression
Completing this Level 3 Diploma in Business Administration will improve your opportunities in the workplace and chances of promotion. In the past our students have gone on to progress in their careers to management and senior support roles.

Category
Business & Administration

Enquire Now

Level 3 Diploma in Business Administration (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Tue (Morning)Location: Yeovil, Dolphin House

Overview
This Level 3 Diploma in Business Administration is ideal for employees working across any sector in administrative roles looking to grow their skills and knowledge and contribute further towards the success of the business. Your existing skills and knowledge are taken into account and opportunities are provided to develop these further. The qualification allows employers to see that you are capable of working to a recognised level and may help you to progress within your chosen industry.If you are ready for your next challenge and to take on more responsibility at work, this qualification will equip you with the skills to support your organisation, focusing on adding value and contributing to operational efficiencies whilst interacting with both internal and external customers and stakeholders in a professional way. This programme will provide the training for participants to develop excellent professionalism and interpersonal skills to support the aims, values and vision of an organisation. In addition, you will learn the skills required to make informed decisions whilst demonstrating consistent high standards. This course is ideal to support you in roles such as senior or lead receptionist, senior administrator or an office assistant with added responsibilities.

Requirements
You need to be working in an office based role with accountability. Ideally you will already have a L2 Diploma in Business Administration but this is not essential depending on your experience.

Assessment
This course is 15 months long and is made up of mandatory units (which cover core competencies) and optional units which allow you to choose units which interest you so you can tailor the course to your needs and your job role. A range of business and administrative skills are covered such as negotiating in a business environment, managing an office facility and monitoring information systems. The mandatory units are: Unit 1 - Principles of business Unit 2 - Principles of business communication and information Unit 3 - Communicate in a business environment Unit 4 - Principles of administration Unit 5 - Manage personal and professional development One class will need to be attended every fortnight in Taunton, Bridgwater, Yeovil, Frome or Wells. For the duration of the course you’ll need to be working, volunteering or on a long-term practical placement in a business working as part of a team in order to be able to demonstrate the skills learnt. You’ll have 2-4 work based observations to assess your competencies. At the end of the course you’ll receive a Level 3 Certificate in Business Administration.

Progression
Completing this Level 3 Diploma in Business Administration will improve your opportunities in the workplace and chances of promotion. In the past our students have gone on to progress in their careers to management and senior support roles.

Category
Business & Administration

Enquire Now

Level 3 Diploma in Customer Service (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Tue (Morning)Location: Yeovil, Dolphin House

Overview
The Level 3 Diploma in Customer Service leads on naturally from the Level 2 Diploma or will be suitable for you if you are in a higher level customer service role across any industry. This nationally recognised qualification will help you to further develop the knowledge, skills and behaviours required to work in a range of customer service roles.It’s valued by employers and will help you progress into more senior customer service roles by further developing your understanding about customer service as well as improving your skills and competence in delivering customer service. This is a combined qualification contains both knowledge and competence units that are based on the revised Customer Service National Occupational Standards (NOS).

Requirements
You need to be working in a customer service role with accountability. Ideally you will have a L2 Diploma in Customer Service.

Assessment
Learning takes place in our friendly classrooms with expert tutors with classes every fortnight. On completion of the course you’ll achieve a nationally recognised qualification valued by employers.

Progression
Completing this course will improve your future employment opportunities and chances of promotion into team leadership roles. If you’d like to continue developing your skills with our nationally recognised qualifications then your tutor will discuss with you the best options for you.

Category
Business & Administration

Enquire Now

Level 3 Diploma in Customer Service (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Thu (Morning)Location: Wells, Portway Building

Overview
The Level 3 Diploma in Customer Service leads on naturally from the Level 2 Diploma or will be suitable for you if you are in a higher level customer service role across any industry. This nationally recognised qualification will help you to further develop the knowledge, skills and behaviours required to work in a range of customer service roles.It’s valued by employers and will help you progress into more senior customer service roles by further developing your understanding about customer service as well as improving your skills and competence in delivering customer service. This is a combined qualification contains both knowledge and competence units that are based on the revised Customer Service National Occupational Standards (NOS).

Requirements
You need to be working in a customer service role with accountability. Ideally you will have a L2 Diploma in Customer Service

Assessment
Learning takes place in our friendly classrooms with expert tutors with classes every fortnight. On completion of the course you’ll achieve a nationally recognised qualification valued by employers.

Progression
Completing this course will improve your future employment opportunities and chances of promotion into team leadership roles. If you’d like to continue developing your skills with our nationally recognised qualifications then your tutor will discuss with you the best options for you.

Category
Business & Administration

Enquire Now

Level 3 Diploma in Customer Service (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Mon (Morning)Location: Taunton, Courtenay House

Overview
The Level 3 Diploma in Customer Service leads on naturally from the Level 2 Diploma or will be suitable for you if you are in a higher level customer service role across any industry. This nationally recognised qualification will help you to further develop the knowledge, skills and behaviours required to work in a range of customer service roles.It’s valued by employers and will help you progress into more senior customer service roles by further developing your understanding about customer service as well as improving your skills and competence in delivering customer service. This is a combined qualification contains both knowledge and competence units that are based on the revised Customer Service National Occupational Standards (NOS).

Requirements
You need to be working in a customer service role with accountability. Ideally you will have a L2 Diploma in Customer Service.

Assessment
Learning takes place in our friendly classrooms with expert tutors with classes every fortnight. On completion of the course you’ll achieve a nationally recognised qualification valued by employers.

Progression
Completing this course will improve your future employment opportunities and chances of promotion into team leadership roles. If you’d like to continue developing your skills with our nationally recognised qualifications then your tutor will discuss with you the best options for you.

Category
Business & Administration

Enquire Now

Level 3 Diploma in Customer Service (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Wed (Morning)Location: Frome, Palmer Street

Overview
The Level 3 Diploma in Customer Service leads on naturally from the Level 2 Diploma or will be suitable for you if you are in a higher level customer service role across any industry. This nationally recognised qualification will help you to further develop the knowledge, skills and behaviours required to work in a range of customer service roles. It’s valued by employers and will help you progress into more senior customer service roles by further developing your understanding about customer service as well as improving your skills and competence in delivering customer service. This is a combined qualification contains both knowledge and competence units that are bas

Requirements
You need to be working in a customer service role with accountability. Ideally you will have a L2 Diploma in Customer Service.

Assessment
Learning takes place in our friendly classrooms with expert tutors with classes every fortnight. On completion of the course you’ll achieve a nationally recognised qualification valued by employers.

Progression
Completing this course will improve your future employment opportunities and chances of promotion into team leadership roles. If you’d like to continue developing your skills with our nationally recognised qualifications then your tutor will discuss with you the best options for you.

Category
Business & Administration

Enquire Now

Level 3 Diploma in Customer Service (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Thu (Morning)Location: Bridgwater, Churchill House

Overview
The Level 3 Diploma in Customer Service leads on naturally from the Level 2 Diploma or will be suitable for you if you are in a higher level customer service role across any industry. This nationally recognised qualification will help you to further develop the knowledge, skills and behaviours required to work in a range of customer service roles.It’s valued by employers and will help you progress into more senior customer service roles by further developing your understanding about customer service as well as improving your skills and competence in delivering customer service. This is a combined qualification contains both knowledge and competence units that are based on the revised Customer Service National Occupational Standards (NOS).

Requirements
You need to be working in a customer service role with accountability. Ideally you will have a L2 Diploma in Customer Service.

Assessment
Learning takes place in our friendly classrooms with expert tutors with classes every fortnight. On completion of the course you’ll achieve a nationally recognised qualification valued by employers.

Progression
Completing this course will improve your future employment opportunities and chances of promotion into team leadership roles. If you’d like to continue developing your skills with our nationally recognised qualifications then your tutor will discuss with you the best options for you.

Category
Business & Administration

Enquire Now

Intermediate Apprenticeship - Children & Young People's WorkforceCost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Thu (Morning)Location: Bridgwater, Churchill House

Overview
This Intermediate Apprenticeship in Childcare is for you if you work or are looking to work with young people in early learning, childcare, social care or learning development or support. You will need to be in work for 30 hours a week to complete the Apprenticeship but if you don’t currently have a job or placement we can help introduce you to employers. It will demonstrate your competence to employers and could lead to you getting a job like a nursery assistant, care worker, youth worker or registered childminder. Completing this Apprenticeship will allow you to go on to take further qualifications to develop your skills, knowledge and progress your career.

Requirements
You will need good GCSE grades - ideally grades A-D. You will also need to be on a placement with an employer (eg. nursery, pre-school, or as a childminder) either as an employee or a volunteer, for approximately 30 hours a week. You will also need a DBS check.

Assessment
Learning will be varied and will include workplace learning and sessions run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you.There is also a requirement of individual study and there may be the requirement of witness testimonies from the workplace. Your assessor will visit the workplace to observe you carrying out the job to complete the competence element. An e-portfolio will be used for collection of evidence.It’s a rolling programme so you can start at any time of the year.

Progression
This qualification naturally progresses to the Level 3 Diploma for the Early Years Practitioner (Early Years Educator).

Category
Childcare

Enquire Now

Intermediate Apprenticeship - Children & Young People's WorkforceCost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Fri (Morning)Location: Frome, Palmer Street

Overview
This Intermediate Apprenticeship in Childcare is for you if you work or are looking to work with young people in early learning, childcare, social care or learning development or support. You will need to be in work for 30 hours a week to complete the Apprenticeship but if you don’t currently have a job or placement we can help introduce you to employers.It will demonstrate your competence to employers and could lead to you getting a job like a nursery assistant, care worker, youth worker or registered childminder. Completing this Apprenticeship will allow you to go on to take further qualifications to develop your skills, knowledge and progress your career.

Requirements
You will need good GCSE grades - ideally grades A-D. You will also need to be on a placement with an employer (eg. nursery, pre-school, or as a childminder) either as an employee or a volunteer, for approximately 30 hours a week. You will also need a DBS check.

Assessment
Learning will be varied and will include workplace learning and sessions run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you.There is also a requirement of individual study and there may be the requirement of witness testimonies from the workplace. Your assessor will visit the workplace to observe you carrying out the job to complete the competence element. An e-portfolio will be used for collection of evidence.It’s a rolling programme so you can start at any time of the year.

Progression
This qualification naturally progresses to the Level 3 Diploma for the Early Years Practitioner (Early Years Educator).

Category
Childcare

Enquire Now

Intermediate Apprenticeship - Children & Young People's WorkforceCost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Fri (Morning)Location: Frome, Palmer Street

Overview
This Intermediate Apprenticeship in Childcare is for you if you work or are looking to work with young people in early learning, childcare, social care or learning development or support. You will need to be in work for 30 hours a week to complete the Apprenticeship but if you don’t currently have a job or placement we can help introduce you to employers.It will demonstrate your competence to employers and could lead to you getting a job like a nursery assistant, care worker, youth worker or registered childminder. Completing this Apprenticeship will allow you to go on to take further qualifications to develop your skills, knowledge and progress your career.

Requirements
You will need good GCSE grades - ideally grades A-D. You will also need to be on a placement with an employer (eg. nursery, pre-school, or as a childminder) either as an employee or a volunteer, for approximately 30 hours a week. You will also need a DBS check.

Assessment
Learning will be varied and will include workplace learning and sessions run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you.There is also a requirement of individual study and there may be the requirement of witness testimonies from the workplace. Your assessor will visit the workplace to observe you carrying out the job to complete the competence element. An e-portfolio will be used for collection of evidence.It’s a rolling programme so you can start at any time of the year.

Progression
This qualification naturally progresses to the Level 3 Diploma for the Early Years Practitioner (Early Years Educator).

Category
Childcare

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Intermediate Apprenticeship - Children & Young People's WorkforceCost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Fri (Morning)Location: Frome, Palmer Street

Overview
This Intermediate Apprenticeship in Childcare is for you if you work or are looking to work with young people in early learning, childcare, social care or learning development or support. You will need to be in work for 30 hours a week to complete the Apprenticeship but if you don’t currently have a job or placement we can help introduce you to employers.It will demonstrate your competence to employers and could lead to you getting a job like a nursery assistant, care worker, youth worker or registered childminder. Completing this Apprenticeship will allow you to go on to take further qualifications to develop your skills, knowledge and progress your career.

Requirements
You will need good GCSE grades - ideally grades A-D. You will also need to be on a placement with an employer (eg. nursery, pre-school, or as a childminder) either as an employee or a volunteer, for approximately 30 hours a week. You will also need a DBS check.

Assessment
Learning will be varied and will include workplace learning and sessions run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you.There is also a requirement of individual study and there may be the requirement of witness testimonies from the workplace. Your assessor will visit the workplace to observe you carrying out the job to complete the competence element. An e-portfolio will be used for collection of evidence.It’s a rolling programme so you can start at any time of the year.

Progression
This qualification naturally progresses to the Level 3 Diploma for the Early Years Practitioner (Early Years Educator).

Category
Childcare

Enquire Now

Intermediate Apprenticeship - Children & Young People's WorkforceCost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Fri (Morning)Location: Frome, Palmer Street

Overview
This Intermediate Apprenticeship in Childcare is for you if you work or are looking to work with young people in early learning, childcare, social care or learning development or support. You will need to be in work for 30 hours a week to complete the Apprenticeship but if you don’t currently have a job or placement we can help introduce you to employers.It will demonstrate your competence to employers and could lead to you getting a job like a nursery assistant, care worker, youth worker or registered childminder. Completing this Apprenticeship will allow you to go on to take further qualifications to develop your skills, knowledge and progress your career.

Requirements
You will need good GCSE grades - ideally grades A-D. You will also need to be on a placement with an employer (eg. nursery, pre-school, or as a childminder) either as an employee or a volunteer, for approximately 30 hours a week. You will also need a DBS check.

Assessment
Learning will be varied and will include workplace learning and sessions run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you.There is also a requirement of individual study and there may be the requirement of witness testimonies from the workplace. Your assessor will visit the workplace to observe you carrying out the job to complete the competence element. An e-portfolio will be used for collection of evidence.It’s a rolling programme so you can start at any time of the year.

Progression
This qualification naturally progresses to the Level 3 Diploma for the Early Years Practitioner (Early Years Educator).

Category
Childcare

Enquire Now

Intermediate Apprenticeship - Children & Young People's WorkforceCost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Thu (Morning)Location: Minehead, Old Hospital, Minehead

Overview
This Intermediate Apprenticeship in Childcare is for you if you work or are looking to work with young people in early learning, childcare, social care or learning development or support. You will need to be in work for 30 hours a week to complete the Apprenticeship but if you don’t currently have a job or placement we can help introduce you to employers.It will demonstrate your competence to employers and could lead to you getting a job like a nursery assistant, care worker, youth worker or registered childminder. Completing this Apprenticeship will allow you to go on to take further qualifications to develop your skills, knowledge and progress your career.

Requirements
You will need good GCSE grades - ideally grades A-D. You will also need to be on a placement with an employer (eg. nursery, pre-school, or as a childminder) either as an employee or a volunteer, for approximately 30 hours a week. You will also need a DBS check.

Assessment
Learning will be varied and will include workplace learning and sessions run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you.There is also a requirement of individual study and there may be the requirement of witness testimonies from the workplace. Your assessor will visit the workplace to observe you carrying out the job to complete the competence element. An e-portfolio will be used for collection of evidence.It’s a rolling programme so you can start at any time of the year.

Progression
This qualification naturally progresses to the Level 3 Diploma for the Early Years Practitioner (Early Years Educator).

Category
Childcare

Enquire Now

Intermediate Apprenticeship - Children & Young People's WorkforceCost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Tue (Morning)Location: Taunton, Courtenay House

Overview
This Intermediate Apprenticeship in Childcare is for you if you work or are looking to work with young people in early learning, childcare, social care or learning development or support. You will need to be in work for 30 hours a week to complete the Apprenticeship but if you don’t currently have a job or placement we can help introduce you to employers.It will demonstrate your competence to employers and could lead to you getting a job like a nursery assistant, care worker, youth worker or registered childminder. Completing this Apprenticeship will allow you to go on to take further qualifications to develop your skills, knowledge and progress your career.

Requirements
You will need good GCSE grades - ideally grades A-D. You will also need to be on a placement with an employer (eg. nursery, pre-school, or as a childminder) either as an employee or a volunteer, for approximately 30 hours a week. You will also need a DBS check.

Assessment
Learning will be varied and will include workplace learning and sessions run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you.There is also a requirement of individual study and there may be the requirement of witness testimonies from the workplace. Your assessor will visit the workplace to observe you carrying out the job to complete the competence element. An e-portfolio will be used for collection of evidence. It’s a rolling programme so you can start at any time of the year.

Progression
This qualification naturally progresses to the Level 3 Diploma for the Early Years Practitioner (Early Years Educator).

Category
Childcare

Enquire Now

Intermediate Apprenticeship - Children & Young People's WorkforceCost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Thu (Morning)Location: Yeovil, Dolphin House

Overview
This Intermediate Apprenticeship in Childcare is for you if you work or are looking to work with young people in early learning, childcare, social care or learning development or support. You will need to be in work for 30 hours a week to complete the Apprenticeship but if you don’t currently have a job or placement we can help introduce you to employers. It will demonstrate your competence to employers and could lead to you getting a job like a nursery assistant, care worker, youth worker or registered childminder. Completing this Apprenticeship will allow you to go on to take further qualifications to develop your skills, knowledge and progress your career.

Requirements
You will need good GCSE grades - ideally grades A-D. You will also need to be on a placement with an employer (eg. nursery, pre-school, or as a childminder) either as an employee or a volunteer, for approximately 30 hours a week. You will also need a DBS check.

Assessment
Learning will be varied and will include workplace learning and sessions run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you.There is also a requirement of individual study and there may be the requirement of witness testimonies from the workplace. Your assessor will visit the workplace to observe you carrying out the job to complete the competence element. An e-portfolio will be used for collection of evidence.It’s a rolling programme so you can start at any time of the year.

Progression
This qualification naturally progresses to the Level 3 Diploma for the Early Years Practitioner (Early Years Educator).

Category
Childcare

Enquire Now

Level 2 Certificate for the Children & Young People's WorkforceCost: Free – eligibility criteria applies

Start: Anytime, Day: Fri (Morning)Location: Frome, Palmer Street

Overview
This Level 2 Certificate for the Children and Young People's Workforce is for you if you work or are looking to work with young people in early leaning, childcare, social care or learning development or support. It will demonstrate your competence to employers and could lead to you getting a job like a nursery assistant, care worker, youth worker or registered childminder. This course will also bridge the gap to allow you to go on to take further qualifications to develop your skills, knowledge and progress your career.

Requirements
You will need good GCSE grades - ideally grades A-D. You will also need to be on a placement with an employer (eg. nursery, pre-school, or as a childminder) either as an employee or a volunteer, for approximately 10 hours a week. You will also need a DBS check.

Assessment
As a competence qualification it will need the support of an employer. It's anticipated that it will take 12 months to complete this qualification but this will be discussed with you when you start. It’s a rolling programme so you can start at any time of the year.Learning will be varied and will include workplace learning and sessions run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you.There is also a requirement of individual study and there may be the requirement of witness testimonies from the workplace. Your assessor will visit the workplace to observe you carrying out the job to complete the competence element. An e-portfolio will be used for collection of evidence.

Progression
This qualification naturally progresses to the Level 3 Diploma for the Early Years Practitioner (Early Years Educator).

Category
Childcare

Enquire Now

Level 3 - Early Years Educator StandardCost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Wed (Morning)Location: Taunton, Courtenay House

Overview
This Level 3 Early Years Educator Apprenticeship Standard is for you if you work or are looking to work with young people in early learning, childcare, social care or learning development or support.It will demonstrate your competence to employers to support children from conception to 5 years with their early education, working with their parents/guardians, keeping them safe and getting them ready for school. It could lead to you getting a job like a nursery nurse, reception class teacher or registered childminder.You will need to be in relevant work to complete the Apprenticeship but if you don’t currently have a job or placement we can help introduce you to employers.Completing this Apprenticeship will allow you to go on to further qualifications to develop your skills, knowledge and progress your career. As part of the Apprenticeship you will also gain your Level 3 Award in Paediatric First Aid.

Requirements
Ideally you need GCSE grade A* - C (9-4) including Maths and English or Functional Skills Level 2 equivalents, BKSB Initial Assessment Level 2 and ICT skills. You need to be in relevant employment or be work ready.

Assessment
As a competence qualification it will need the support of an employer. It's anticipated that it will take 18 months to complete this qualification but this will be discussed with you when you start. It’s a rolling programme so you can start at any time of the year. Learning will be varied and will include workplace learning and fortnightly training workshops run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of individual study and there may be the requirement of witness testimonies from the workplace. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. An e-portfolio will be used for collection of evidence.

Progression
Those progressing from the Early Years Educator Level 3 Standard may want to consider a Foundation Degree or the Level 4 Certificate for the Early Years Advanced Practitioner. Your progression options can be discussed with your tutor.

Category
Childcare

Enquire Now

Level 3 - Early Years Educator StandardCost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Wed (Morning)Location: Wells, Portway Building

Overview
This Level 3 Early Years Educator Apprenticeship Standard is for you if you work or are looking to work with young people in early learning, childcare, social care or learning development or support. It will demonstrate your competence to employers to support children from conception to 5 years with their early education, working with their parents/guardians, keeping them safe and getting them ready for school. It could lead to you getting a job like a nursery nurse, reception class teacher or registered childminder. You will need to be in relevant work to complete the Apprenticeship but if you don’t currently have a job or placement we can help introduce you to employers. Completing this Apprenticeship will allow you to go on to further qualifications to develop your skills, knowledge and progress your career. As part of the Apprenticeship you will also gain your Level 3 Award in Paediatric First Aid.

Requirements
Ideally you need GCSE grade A* - C (9-4) including Maths and English or Functional Skills Level 2 equivalents, BKSB Initial Assessment Level 2 and ICT skills. You need to be in relevant employment or be work ready.

Assessment
As a competence qualification it will need the support of an employer. It's anticipated that it will take 18 months to complete this qualification but this will be discussed with you when you start. It’s a rolling programme so you can start at any time of the year.Learning will be varied and will include workplace learning and fortnightly training workshops run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of individual study and there may be the requirement of witness testimonies from the workplace. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. An e-portfolio will be used for collection of evidence.

Progression
Those progressing from the Early Years Educator Level 3 Standard may want to consider a Foundation Degree or the Level 4 Certificate for the Early Years Advanced Practitioner. Your progression options can be discussed with your tutor.

Category
Childcare

Enquire Now

Level 3 Diploma for the Early Years Practitioner (Early Years Educator) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Thu (Morning)Location: Minehead, Old Hospital, Minehead

Overview
This Level 3 Diploma for the Early Years Practitioner is for you if you work with young people in early learning, childcare, social care or learning development or support.It will demonstrate your competence to employers to support children from conception to 5 years with their early education, working with their parents/guardians, keeping them safe and getting them ready for school. It could lead to you getting a job like a nursery nurse, reception class teacher or registered childminder. You will need to be in a relevant supervisory/key worker role for at least 10 hours a week. Completing this course will allow you to go on to further qualifications to develop your skills, knowledge and progress your career.

Requirements
Ideally you need GCSE grade A* - C Maths and English, however there is the opportunity to complete them alongside the qualification - please discuss this with us. A Level 2 qualification or key worker experience. Employment in a supervisory/key worker role for at least 10 hours a week

Assessment
As a competence qualification it will need the support of an employer. It's anticipated that it will take 18 months to complete this qualification but this will be discussed with you when you start. It’s a rolling programme so you can start at any time of the year. Learning will be varied and will include workplace learning and sessions run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of individual study and there may be the requirement of witness testimonies from the workplace. Your assessor will visit the workplace to observe you carrying out the job to complete the competence element. An e-portfolio will be used for collection of evidence.

Progression
On completion of this course you will have the opportunity to work towards a Foundation Degree in Early Years or Level 4 Certificate for the Early Years Advanced Practitioner.

Category
Childcare

Enquire Now

Level 3 Diploma for the Early Years Practitioner (Early Years Educator) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Wed (Evening)Location: Taunton, Courtenay House

Overview
This Level 3 Diploma for the Early Years Practitioner is for you if you work with young people in early learning, childcare, social care or learning development or support. It will demonstrate your competence to employers to support children from conception to 5 years with their early education, working with their parents/guardians, keeping them safe and getting them ready for school. It could lead to you getting a job like a nursery nurse, reception class teacher or registered childminder. You will need to be in a relevant supervisory/key worker role for at least 10 hours a week. Completing this course will allow you to go on to further qualifications to develop your skills, knowledge and progress your career.

Requirements
Ideally you need GCSE grade A* - C Maths and English, however there is the opportunity to complete them alongside the qualification - please discuss this with us. A Level 2 qualification or key worker experience. Employment in a supervisory/key worker role for at least 10 hours a week.

Assessment
As a competence qualification it will need the support of an employer. It's anticipated that it will take 18 months to complete this qualification but this will be discussed with you when you start. It’s a rolling programme so you can start at any time of the year.Learning will be varied and will include workplace learning and sessions run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of individual study and there may be the requirement of witness testimonies from the workplace. Your assessor will visit the workplace to observe you carrying out the job to complete the competence element. An e-portfolio will be used for collection of evidence.

Progression
On completion of this course you will have the opportunity to work towards a Foundation Degree in Early Years or Level 4 Certificate for the Early Years Advanced Practitioner.

Category
Childcare

Enquire Now

Level 3 Diploma for the Early Years Practitioner (Early Years Educator) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Wed (Morning)Location: Taunton, Courtenay House

Overview
This Level 3 Diploma for the Early Years Practitioner is for you if you work with young people in early learning, childcare, social care or learning development or support. It will demonstrate your competence to employers to support children from conception to 5 years with their early education, working with their parents/guardians, keeping them safe and getting them ready for school. It could lead to you getting a job like a nursery nurse, reception class teacher or registered childminder. You will need to be in a relevant supervisory/key worker role for at least 10 hours a week. Completing this course will allow you to go on to further qualifications to develop your skills, knowledge and progress your career.

Requirements
Ideally you need GCSE grade A* - C Maths and English, however there is the opportunity to complete them alongside the qualification - please discuss this with us. A Level 2 qualification or key worker experience. Employment in a supervisory/key worker role for at least 10 hours a week.

Assessment
As a competence qualification it will need the support of an employer. It's anticipated that it will take 18 months to complete this qualification but this will be discussed with you when you start. It’s a rolling programme so you can start at any time of the year. Learning will be varied and will include workplace learning and sessions run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of individual study and there may be the requirement of witness testimonies from the workplace. Your assessor will visit the workplace to observe you carrying out the job to complete the competence element. An e-portfolio will be used for collection of evidence.

Progression
On completion of this course you will have the opportunity to work towards a Foundation Degree in Early Years or Level 4 Certificate for the Early Years Advanced Practitioner.

Category
Childcare

Enquire Now

Level 3 Diploma for the Early Years Practitioner (Early Years Educator) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Wed (Morning)Location: Yeovil, Dolphin House

Overview
This Level 3 Diploma for the Early Years Practitioner is for you if you work with young people in early learning, childcare, social care or learning development or support.It will demonstrate your competence to employers to support children from conception to 5 years with their early education, working with their parents/guardians, keeping them safe and getting them ready for school. It could lead to you getting a job like a nursery nurse, reception class teacher or registered childminder. You will need to be in a relevant supervisory/key worker role for at least 10 hours a week. Completing this course will allow you to go on to further qualifications to develop your skills, knowledge and progress your career.

Requirements
Ideally you need GCSE grade A* - C Maths and English, however there is the opportunity to complete them alongside the qualification - please discuss this with us. A Level 2 qualification or key worker experience. Employment in a supervisory/key worker role for at least 10 hours a week.

Assessment
As a competence qualification it will need the support of an employer. It's anticipated that it will take 18 months to complete this qualification but this will be discussed with you when you start. It’s a rolling programme so you can start at any time of the year. Learning will be varied and will include workplace learning and sessions run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of individual study and there may be the requirement of witness testimonies from the workplace. Your assessor will visit the workplace to observe you carrying out the job to complete the competence element. An e-portfolio will be used for collection of evidence.

Progression
On completion of this course you will have the opportunity to work towards a Foundation Degree in Early Years or Level 4 Certificate for the Early Years Advanced Practitioner.

Category
Childcare

Enquire Now

Level 3 Diploma for the Early Years Practitioner (Early Years Educator) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Wed (Morning)Location: Yeovil, Dolphin House

Overview
This Level 3 Diploma for the Early Years Practitioner is for you if you work with young people in early learning, childcare, social care or learning development or support.It will demonstrate your competence to employers to support children from conception to 5 years with their early education, working with their parents/guardians, keeping them safe and getting them ready for school. It could lead to you getting a job like a nursery nurse, reception class teacher or registered childminder. You will need to be in a relevant supervisory/key worker role for at least 10 hours a week. Completing this course will allow you to go on to further qualifications to develop your skills, knowledge and progress your career.

Requirements
Ideally you need GCSE grade A* - C Maths and English, however there is the opportunity to complete them alongside the qualification - please discuss this with us. A Level 2 qualification or key worker experience. Employment in a supervisory/key worker role for at least 10 hours a week.

Assessment
As a competence qualification it will need the support of an employer. It's anticipated that it will take 18 months to complete this qualification but this will be discussed with you when you start. It’s a rolling programme so you can start at any time of the year. Learning will be varied and will include workplace learning and sessions run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of individual study and there may be the requirement of witness testimonies from the workplace. Your assessor will visit the workplace to observe you carrying out the job to complete the competence element. An e-portfolio will be used for collection of evidence.

Progression
On completion of this course you will have the opportunity to work towards a Foundation Degree in Early Years or Level 4 Certificate for the Early Years Advanced Practitioner.

Category
Childcare

Enquire Now

Level 3 Diploma for the Early Years Practitioner (Early Years Educator) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Wed (Morning)Location: Yeovil, Dolphin House

Overview
This Level 3 Diploma for the Early Years Practitioner is for you if you work with young people in early learning, childcare, social care or learning development or support.It will demonstrate your competence to employers to support children from conception to 5 years with their early education, working with their parents/guardians, keeping them safe and getting them ready for school. It could lead to you getting a job like a nursery nurse, reception class teacher or registered childminder. You will need to be in a relevant supervisory/key worker role for at least 10 hours a week. Completing this course will allow you to go on to further qualifications to develop your skills, knowledge and progress your career.

Requirements
Ideally you need GCSE grade A* - C Maths and English, however there is the opportunity to complete them alongside the qualification - please discuss this with us. A Level 2 qualification or key worker experience. Employment in a supervisory/key worker role for at least 10 hours a week.

Assessment
As a competence qualification it will need the support of an employer. It's anticipated that it will take 18 months to complete this qualification but this will be discussed with you when you start. It’s a rolling programme so you can start at any time of the year. Learning will be varied and will include workplace learning and sessions run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of individual study and there may be the requirement of witness testimonies from the workplace. Your assessor will visit the workplace to observe you carrying out the job to complete the competence element. An e-portfolio will be used for collection of evidence.

Progression
On completion of this course you will have the opportunity to work towards a Foundation Degree in Early Years or Level 4 Certificate for the Early Years Advanced Practitioner.

Category
Childcare

Enquire Now

Level 3 Diploma for the Early Years Practitioner (Early Years Educator) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Wed (Morning)Location: Yeovil, Dolphin House

Overview
This Level 3 Diploma for the Early Years Practitioner is for you if you work with young people in early learning, childcare, social care or learning development or support.It will demonstrate your competence to employers to support children from conception to 5 years with their early education, working with their parents/guardians, keeping them safe and getting them ready for school. It could lead to you getting a job like a nursery nurse, reception class teacher or registered childminder. You will need to be in a relevant supervisory/key worker role for at least 10 hours a week. Completing this course will allow you to go on to further qualifications to develop your skills, knowledge and progress your career.

Requirements
Ideally you need GCSE grade A* - C Maths and English, however there is the opportunity to complete them alongside the qualification - please discuss this with us. A Level 2 qualification or key worker experience. Employment in a supervisory/key worker role for at least 10 hours a week.

Assessment
As a competence qualification it will need the support of an employer. It's anticipated that it will take 18 months to complete this qualification but this will be discussed with you when you start. It’s a rolling programme so you can start at any time of the year. Learning will be varied and will include workplace learning and sessions run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of individual study and there may be the requirement of witness testimonies from the workplace. Your assessor will visit the workplace to observe you carrying out the job to complete the competence element. An e-portfolio will be used for collection of evidence.

Progression
On completion of this course you will have the opportunity to work towards a Foundation Degree in Early Years or Level 4 Certificate for the Early Years Advanced Practitioner.

Category
Childcare

Enquire Now

Level 3 Diploma for the Early Years Practitioner (Early Years Educator) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Mon (Morning)Location: Bridgwater, Churchill House

Overview
This Level 3 Diploma for the Early Years Practitioner is for you if you work with young people in early learning, childcare, social care or learning development or support.It will demonstrate your competence to employers to support children from conception to 5 years with their early education, working with their parents/guardians, keeping them safe and getting them ready for school. It could lead to you getting a job like a nursery nurse, reception class teacher or registered childminder. You will need to be in a relevant supervisory/key worker role for at least 10 hours a week. Completing this course will allow you to go on to further qualifications to develop your skills, knowledge and progress your career.

Requirements
Ideally you need GCSE grade A* - C Maths and English, however there is the opportunity to complete them alongside the qualification - please discuss this with us. A Level 2 qualification or key worker experience. Employment in a supervisory/key worker role for at least 10 hours a week.

Assessment
As a competence qualification it will need the support of an employer. It's anticipated that it will take 18 months to complete this qualification but this will be discussed with you when you start. It’s a rolling programme so you can start at any time of the year. Learning will be varied and will include workplace learning and sessions run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of individual study and there may be the requirement of witness testimonies from the workplace. Your assessor will visit the workplace to observe you carrying out the job to complete the competence element. An e-portfolio will be used for collection of evidence.

Progression
On completion of this course you will have the opportunity to work towards a Foundation Degree in Early Years or Level 4 Certificate for the Early Years Advanced Practitioner.

Category
Childcare

Enquire Now

Level 3 Diploma for the Early Years Practitioner (Early Years Educator) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Fri (Morning)Location: Frome, Palmer Street

Overview
This Level 3 Diploma for the Early Years Practitioner is for you if you work with young people in early learning, childcare, social care or learning development or support.It will demonstrate your competence to employers to support children from conception to 5 years with their early education, working with their parents/guardians, keeping them safe and getting them ready for school. It could lead to you getting a job like a nursery nurse, reception class teacher or registered childminder. You will need to be in a relevant supervisory/key worker role for at least 10 hours a week. Completing this course will allow you to go on to further qualifications to develop your skills, knowledge and progress your career.

Requirements
Ideally you need GCSE grade A* - C Maths and English, however there is the opportunity to complete them alongside the qualification - please discuss this with us. A Level 2 qualification or key worker experience. Employment in a supervisory/key worker role for at least 10 hours a week.

Assessment
As a competence qualification it will need the support of an employer. It's anticipated that it will take 18 months to complete this qualification but this will be discussed with you when you start. It’s a rolling programme so you can start at any time of the year. Learning will be varied and will include workplace learning and sessions run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of individual study and there may be the requirement of witness testimonies from the workplace. Your assessor will visit the workplace to observe you carrying out the job to complete the competence element. An e-portfolio will be used for collection of evidence.

Progression
On completion of this course you will have the opportunity to work towards a Foundation Degree in Early Years or Level 4 Certificate for the Early Years Advanced Practitioner.

Category
Childcare

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Level 3 Diploma for the Early Years Practitioner (Early Years Educator) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 MonthsLocation: Yeovil, Dolphin House

Overview

Requirements

Assessment

Progression

Category
Childcare

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Level 3 Diploma for the Early Years Practitioner (Early Years Educator) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 MonthsLocation: Yeovil, Dolphin House

Overview

Requirements

Assessment

Progression

Category
Childcare

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Level 3 Diploma for the Early Years Practitioner (Early Years Educator) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 MonthsLocation: Yeovil, Dolphin House

Overview

Requirements

Assessment

Progression

Category
Childcare

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Level 3 Diploma for the Early Years Practitioner (Early Years Educator) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 MonthsLocation: Yeovil, Dolphin House

Overview

Requirements

Assessment

Progression

Category
Childcare

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Level 5 Diploma in Leadership for the Children and Young People's Workforce - Early Years (ManagemenCost: Free – eligibility criteria applies

Start: Anytime, Day: Tue (Morning)Location: Yeovil, Dolphin House

Overview
This Level 5 Diploma in Leadership for the Children and Young People's Workforce - Early Years qualification is for you if you are currently employed as a Manager or Deputy in an Early Years setting.It will demonstrate your commitment to continued learning and extend and enrich your understanding of the early years sector. You will develop higher level thinking skills including reflection and critical analysis. It would also suit learners who want to progress to a full degree or to take on a higher position of leadership as you will also develop your skills and knowledge in practical management, managing change, leading service improvement and will embed best practice models.

Requirements
For those in employment as a Manager or Deputy in an Early Years setting.You will need to be employed in an early years setting with a Level 3 or 4 childcare qualification and ideally GCSE grade A-C in Maths & English or equivalent.

Assessment
As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you.There is also a requirement of individual study and there may be the requirement of witness testimonies from the workplace. Your mentor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. An e-portfolio will be used for collection of evidence.

Progression
The opportunity to continue studying for a full degree may be possible and you can discuss this with your tutor.

Category
Childcare

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CMI Level 5 Certificate in Management & LeadershipCost: £475.00

Start: AnytimeLocation:

Overview
Intended for completion by middle managers and anyone wishing to manage at a senior level, this industry-standard qualification from the Chartered Management Institute (CMI) will give you the knowledge and confidence you need to progress your career. Our home study course will improve your skills in areas such as resource management, recruitment and information management and is sure to prove invaluable for anyone serious about a senior management role.

Requirements
You will need current or previous experience at first line or middle management level, or you should be ready to move into a management role. You will also need to feel reasonably confident with report and analytical writing.

Assessment
As a guideline, you should allow for between 20 and 35 guided learning hours per unit depending on unit choice, plus additional time for completing assignments. You will have tutor support for a period of up to 12 months from the date of enrolment.You can enrol on courses at any time of the year, but will need to bear the time of exams in mind if your course leads to a qualification. You will receive a login and password to the online learning system as soon as you are enrolled, which will allow you to see your learning material online immediately. Tutor support will be available from the date of enrolment. All courses assume a good level of English language and access to the internet.

Progression
This course is accredited by CMI, the Chartered Management Institute.There are four tiers to this qualification. The Award will help you to develop a specific aspect of your role, the Certificate will broaden your skills and knowledge, the Diploma will develop key skills needed to move on to senior management, and the Extended Diploma develops you further to give you all the key skills and competencies you'll need to become an effective manager.

Category
Commercial Funded

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CMI Level 5 Diploma in Management & LeadershipCost: £1495.00

Start: AnytimeLocation:

Overview
Intended for completion by middle managers and anyone wishing to manage at a senior level, this industry-standard qualification from the Chartered Management Institute (CMI) will give you the knowledge and confidence you need to progress your career. Our home study course will improve your skills in areas such as resource management, recruitment and information management and is sure to prove invaluable for anyone serious about a senior management role.

Requirements
You will need current or previous experience at first line or middle management level, or you should be ready to move into a management role. You will also need to feel reasonably confident with report and analytical writing.

Assessment
As a guideline, you should allow for between 20 and 35 guided learning hours per unit depending on unit choice, plus additional time for completing assignments. You will have tutor support for a period of up to 18 months from the date of enrolment.You can enrol on courses at any time of the year, but will need to bear the time of exams in mind if your course leads to a qualification. You will receive a login and password to the online learning system as soon as you are enrolled, which will allow you to see your learning material online immediately. Tutor support will be available from the date of enrolment. All courses assume a good level of English language and access to the internet.

Progression
This course is accredited by CMI, the Chartered Management Institute.There are four tiers to this qualification. The Award will help you to develop a specific aspect of your role, the Certificate will broaden your skills and knowledge, the Diploma will develop key skills needed to move on to senior management, and the Extended Diploma develops you further to give you all the key skills and competencies you'll need to become an effective manager.

Category
Commercial Funded

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CMI Level 5 Extended Diploma in Management & LeadershipCost: £1695.00

Start: AnytimeLocation:

Overview
Intended for completion by middle managers and anyone wishing to manage at a senior level, this industry-standard qualification from the Chartered Management Institute (CMI) will give you the knowledge and confidence you need to progress your career. Our home study course will improve your skills in areas such as resource management, recruitment and information management and is sure to prove invaluable for anyone serious about a senior management role.

Requirements
You will need current or previous experience at first line or middle management level, or you should be ready to move into a management role. You will also need to feel reasonably confident with report and analytical writing.

Assessment
As a guideline, you should allow for between 20 and 35 guided learning hours per unit depending on unit choice, plus additional time for completing assignments. You will have tutor support for a period of up to 24 months from the date of enrolmentYou can enrol on courses at any time of the year, but will need to bear the time of exams in mind if your course leads to a qualification. You will receive a login and password to the online learning system as soon as you are enrolled, which will allow you to see your learning material online immediately. Tutor support will be available from the date of enrolment. All courses assume a good level of English language and access to the internet.

Progression
This course is accredited by CMI, the Chartered Management Institute.There are four tiers to this qualification. The Award will help you to develop a specific aspect of your role, the Certificate will broaden your skills and knowledge, the Diploma will develop key skills needed to move on to senior management, and the Extended Diploma develops you further to give you all the key skills and competencies you'll need to become an effective manager.

Category
Commercial Funded

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GDPR EssentialsCost: £18.00

Start: Anytime, Duration: 2 HoursLocation: Online

Overview
The General Data Protection Regulation (GDPR) came into effect on 25th May 2018. It is essential all businesses are compliant with the GDPR and that employees understand the implications of the GDPR to safeguard against hefty fines for breaches. This short, online course covers all the essentials required to understand what the GDPR is, why it is different to current data protection legislation and how to be compliant. You'll learn about Personal Data, Data Processing and Security in the context of new data protection rules. Once the course has been successfully completed, you'll be issued with a printable certificate, which will help demonstrate a willingness by your company and individuals to comply with the GDPR.Once you have enrolled on the course, you will be emailed log in details within 48 hours to access the course content.

Requirements

Assessment

Progression

Category
Commercial Funded

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Health & Safety Online – Asbestos Awareness TrainingCost: £24.00

Start: Anytime, Duration: 1 hourLocation: Online

Overview
Somerset Skills & Learning CIC is pleased to offer a series of online courses which are available for employers who need to train their staff. These short structured courses will enable employers to make the work place safer and meet the legal requirements.This Asbestos Awareness training programme teaches your employees all they need to know about basic asbestos awareness. The training will look at what asbestos is, where it might be found and what to do in case of accidental disturbance. It also looks at the major diseases that are caused by working with asbestos without adequate protection - asbestosis, pleural thickening, mesothelioma and lung cancer.

Requirements

Assessment
The training is made up of short videos that explain each point individually. The learner can answer short questions about each topic as they go, and ends with a multi-choice test. Training is completed in your own time. Learners may do part of the course, log out and then resume at a later date if required.Section 1: What is Asbestos?This section looks at the 3 major types of asbestos and the 4 major diseases caused by it.Section 2: Where Is Asbestos Found? This section gives the delegate a detailed knowledge of where Asbestos and Asbestos products can be found and a brief look at the law to help them understand the requirements of them and others with regards to Asbestos.Section 3: Emergency Procedures This sections gives guidance on what to do when an accidental exposure to Asbestos occurs and how to protect themselves and others from the substance. Test: This is a multiple choice test that demonstrates that the candidate has gained the knowledge and skills they need to fulfil that job role.

Progression
Online Health & Safety Courses available:Asbestos Awareness, COSHH, Display Screen Equipment, Fire Awareness, Fire Warden, Food Safety & Hygiene Level 1 and Level 2, Health & Safety Essentials, Manual Handling, Slips Trips and Falls, Stress Awareness

Category
Commercial Funded

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Health & Safety Online – COSHHCost: £18.00

Start: Anytime, Duration: 1 hourLocation: Online

Overview
Somerset Skills & Learning CIC is pleased to offer a series of online courses which are available for employers who need to train their staff. These short structured courses will enable employers to make the work place safer and meet the legal requirements.This training covers all aspects of chemical and hazardous substance safety in the workplace

Requirements

Assessment
The training is made up of short videos that explain each point individually. The learner can answer short questions about each topic as they go, and ends with a multi-choice test. Training is completed in your own time. Learners may do part of the course, log out and then resume at a later date if required.Section 1: Hazardous SubstancesIn this section the learner will look at what constitutes a hazardous substance, whose responsibility it is to manage COSHH safety and the importance of understanding the risks and protecting themselves.Section 2: Warning SymbolsThere is a standard system for labelling and classifying chemicals and hazardous products, this section looks at those symbols and what they mean. This will give the delegate the knowledge to know what precautions to use with hazardous products and how to use them safely.Section 3: Hazards and RisksIn this section the delegate will learn how to identify possible hazards and the information that should be available to them for its safe use and storage.Section 4: ProtectionThis section looks at recording incidences and, monitoring health hazards and what personal protective equipment they need to use.Test: This is a multiple choice test that demonstrates that the candidate has gained the knowledge and skills they need to fulfil that job role.

Progression
Online Health & Safety Courses available:Asbestos Awareness, COSHH, Display Screen Equipment, Fire Awareness, Fire Warden, Food Safety & Hygiene Level 1 and Level 2, Health & Safety Essentials, Manual Handling, Slips Trips and Falls, Stress Awareness

Category
Commercial Funded

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Health & Safety Online – Display Screen EquipmentCost: £18.00

Start: Anytime, Duration: 1 HourLocation: Online

Overview
Somerset Skills & Learning CIC is pleased to offer a series of online courses which are available for employers who need to train their staff. These short structured courses will enable employers to make the work place safer and meet the legal requirements.

Requirements

Assessment
Section 1: At Your DeskThis section gives learners information on how to set up their chair and desk to prevent repetitive strain injury, eye strain and back problems.Section 2: On Your DeskThis segment covers the layout of work desks and the best way to arrange your workstation to avoid injury and strain.Section 3: EnvironmentThis section gives an understanding of lighting, temperature, glare and noise and the best environment to prevent glare, eye strain and other problems that can occur from poor workstation set up.Section 4: Portable DevicesA quick guide on how to work on portable devices, like laptops, whilst maintaining safe work posture to prevent injury.Section 5: ExercisesContains gentle exercises that can be done at your desk to prevent RSI and other injuries.Section 6: Risk AssessmentThis is a list of requirements and questions for each delegate to answer regarding their desk/workstation and chair setup. It enables the delegate to communicate any problems they have over their work station and the environment and to comply withlegislation.TestThis is a multiple choice test that demonstrates that the candidate has gained the knowledge and skills they need to set up their workstations and to work safely.

Progression
Online Health & Safety Courses available:Asbestos Awareness, COSHH, Display Screen Equipment, Fire Awareness, Fire Warden, Food Safety & Hygiene Level 1 and Level 2, Health & Safety Essentials, Manual Handling, Slips Trips and Falls, Stress Awareness

Category
Commercial Funded

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Health & Safety Online – Fire Awareness in the WorkplaceCost: £18.00

Start: Anytime, Duration: 1 HourLocation: Online

Overview
Somerset Skills & Learning CIC is pleased to offer a series of online courses which are available for employers who need to train their staff. These short structured courses will enable employers to make the work place safer and meet the legal requirements. All staff should complete Fire Awareness in the Workplace training.

Requirements

Assessment
The training is made up of short videos that explain each point individually. The learner can answer short questions about each topic as they go, and ends with a multi-choice test. Training is completed in your own time. Learners may do part of the course, log out and then resume at a later date if required.Section 1: Nature of FireThis section is designed for employees to understand how fires can start, spread and fires' behaviour. The delegate will gain an understanding on what situations and actions start and spread fires and what precautions to take to prevent them.Section 2: Fire SignageThis section illustrates the different types of fire signage and what they mean. The delegate will be able to recognise warning signs and know how to react in the event of a fire.Section 3: Fire HazardsAn interactive activity designed to help learners identify any fire hazards which could be present in their workplace and to help develop their knowledge on what to avoid and what to do if they find a fire hazard.Section 4: Discovering a FireThis section clearly defines what actions employees need to take in the event of a fire and the correct procedures to follow.Section 5: Portable Fire ExtinguishersThis section gives instructions on the common types of fire extinguishers and their labels and what type of fire they are safe to use on. The delegate will be able to identify what extinguisher to use and how to tackle a small sized fire safely. Test: This is a multiple choice test that demonstrates that the candidate has gained the knowledge and skills they need to fulfil that job role.

Progression
Online Health & Safety Courses available:Asbestos Awareness, COSHH, Display Screen Equipment, Fire Awareness, Fire Warden, Food Safety & Hygiene Level 1 and Level 2, Health & Safety Essentials, Manual Handling, Slips Trips and Falls, Stress Awareness

Category
Commercial Funded

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Health & Safety Online – Fire WardenCost: £24.00

Start: Anytime, Duration: 90 MinutesLocation: Online

Overview
Somerset Skills & Learning CIC is pleased to offer a series of online courses which are available for employers who need to train their staff. These short structured courses will enable employers to make the work place safer and meet the legal requirements.This complete in depth Fire Warden Training Course will equip employees with all the knowledge they need, to become a fully trained Fire Warden or Fire Marshal.

Requirements

Assessment
Section 1: Background This section covers the basic understand of how fires start, how they spread and recognising fire signage. The learner will gain essential knowledge on preventing fires and what hazards to avoid in their workplace. Section 2: Fire Prevention This section covers hazards in the workplace aimed to give the Fire Wardens a detailed knowledge of the importance of a safe working environment, the importance of fire drills and how to plan and conduct fire drills in their workplace. Section 3: Fire Evacuation This section explains how people react to fire related situations, what procedures should be followed in the event of a fire and how to conduct a safe evacuation. Section 4: Fire First Aid This section gives the designated fire warden the skills to use in the event of a fire to treat any injuries until emergency services arrive. Also gives details on fire extinguishers and the different classes of fire and how and when to tackle them safely.Section 5: Legislation Explains the legislation in a straightforward way to give the delegate the knowledge of what is required from them in the role of Fire Warden/Fire Marshal.TestThis is a multiple choice test that demonstrates that the candidate has gained the knowledge and skills they need to set up their workstations and to work safely.

Progression
Online Health & Safety Courses available:Asbestos Awareness, COSHH, Display Screen Equipment, Fire Awareness, Fire Warden, Food Safety & Hygiene Level 1 and Level 2, Health & Safety Essentials, Manual Handling, Slips Trips and Falls, Stress Awareness

Category
Commercial Funded

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Health & Safety Online – Food Safety & Hygiene Level 1Cost: £18.00

Start: Anytime, Duration: 1 HourLocation: Online

Overview
Somerset Skills & Learning CIC is pleased to offer a series of online courses which are available for employers who need to train their staff. These short structured courses will enable employers to make the work place safer and meet the legal requirements.It's Important that anyone who works where food is made, prepared or sold has a good understanding of food hygiene, even if they do not handle food. This Food Safety and Hygiene program is a basic training course for anyone who works in the food safety industry.

Requirements

Assessment
Section 1: Food Hazards and Food Poisoning This section gives the user an understanding of what food poisoning is and how food can become contaminated and more importantly; how to avoid it. Section 2: Personal Hygiene This sections looks at the importance of good personal hygiene and the procedures to follow to avoid contamination of food. Section 3: Cleanliness and Cross-Contamination Covers the importance of cleanliness in the workplace and safe working practices for keeping surface, tools and equipment clean. It also gives guidance on the types of bacteria and how they are spread which will give the delegate a detailed understanding of what to do and what not to do in the workplace.TestThis is a multiple choice test that demonstrates that the candidate has gained the knowledge and skills they need to set up their workstations and to work safely.

Progression
Online Health & Safety Courses available:Asbestos Awareness, COSHH, Display Screen Equipment, Fire Awareness, Fire Warden, Food Safety & Hygiene Level 1 and Level 2, Health & Safety Essentials, Manual Handling, Slips Trips and Falls, Stress Awareness

Category
Commercial Funded

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Health & Safety Online – Food Safety & Hygiene Level 2Cost: £24.00

Start: Anytime, Duration: 1 HourLocation: Online

Overview
Somerset Skills & Learning CIC is pleased to offer a series of online courses which are available for employers who need to train their staff. These short structured courses will enable employers to make the work place safer and meet the legal requirements.This advanced Food Safety & Hygiene course has been written for people who handle food at work.

Requirements

Assessment
Section 1: Food Hazards and Poisoning This section is all about the different ways food can become contaminated and looks at ways of eliminating or reducing the dangers. It includes food pests, food preservation, labelling and stock rotation. This gives the delegates the required information to maintain food safety levels in their premises. Section 2: Personal Hygiene This section covers good personal hygiene and safe working procedures; including hand washing, PPE and what to do when you are ill, all to eliminate or reduce contamination of foods. Section 3: The 4 C's of Food Safety This section looks at the importance to have a good understanding of Cross Contamination, Cleanliness, Chilling and Cooking. It gives safe practices for all these areas for the delegate to use to prevent food poisoning. Section 4: Procedures and Premises Here we look at what food businesses need to do to maintain food safety. We give guidance of record keeping, inspections and particular requirements for food businesses. TestThis is a multiple choice test that demonstrates that the candidate has gained the knowledge and skills they need to set up their workstations and to work safely.

Progression
Online Health & Safety Courses available:Asbestos Awareness, COSHH, Display Screen Equipment, Fire Awareness, Fire Warden, Food Safety & Hygiene Level 1 and Level 2, Health & Safety Essentials, Manual Handling, Slips Trips and Falls, Stress Awareness

Category
Commercial Funded

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Health & Safety Online – Health & Safety EssentialsCost: £18.00

Start: Anytime, Duration: 1 HourLocation: Online

Overview
Somerset Skills & Learning CIC is pleased to offer a series of online courses which are available for employers who need to train their staff. These short structured courses will enable employers to make the work place safer and meet the legal requirements.Health & Safety Essentials training can be useful to anyone-new employees, people who are changing jobs or locations within your workplace. It's great for induction. It is also perfect to use for health and safety refresher training.

Requirements

Assessment
The training is made up of short videos that explain each point individually. The learner can answer short questions about each topic as they go, and ends with a multi-choice test. Training is completed in your own time. Learners may do part of the course, log out and then resume at a later date if required.Responsibilities and Legal Requirements This section gives the delegate an understanding of their responsibility to safety in their workplace, the legal requirements and also who is responsible and reportable to for health and safety in their workplace. Hazards and Risks This section gives an understanding of what hazards may be present in the workplace, what the risk assessments are and how to identify risks in areas like fire, manual handling, electrical safety, display screen equipment and slips, trips and falls.Safety Signs and Signboards Gives the delegate information on different safety signs, what they mean and where they are found. This helps the delegate understand safe working practices and what do if something happens. Workplace Safety and Emergency Procedures This section gives the delegate the knowledge of what to do if something goes wrong, for example the first aid kit, accident book, accident and injury reporting and calling emergency services. This all helps to ensure the safety of themselves and others and will help the business to comply with Health and Safety Legislation.TestThis is a multiple choice test that demonstrates that the candidate has gained the knowledge and skills they need to set up their workstations and to work safely.

Progression
Online Health & Safety Courses available:Asbestos Awareness, COSHH, Display Screen Equipment, Fire Awareness, Fire Warden, Food Safety & Hygiene Level 1 and Level 2, Health & Safety Essentials, Manual Handling, Slips Trips and Falls, Stress Awareness

Category
Commercial Funded

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Health & Safety Online – Manual HandlingCost: £18.00

Start: Anytime, Duration: 35 minutesLocation: Online

Overview
Somerset Skills & Learning CIC is pleased to offer a series of online courses which are available for employers who need to train their staff. These short structured courses will enable employers to make the work place safer and meet the legal requirements.The Manual Handling training programme teaches your employees all they need to know about safe Manual Handling, including lifting techniques, LITE and why safe Manual Handling is so important to their everyday health.

Requirements
No entry requirements

Assessment
The training is made up of short videos that explain each point individually. The learner can answer short questions about each topic as they go, and ends with a multi-choice test. Training is completed in your own time. Learners may do part of the course, log out and then resume at a later date if required.Section 1: You and Your Back This section gives the delegate an understanding on how their back works and how poor lifting techniques affect the back. This knowledge will help them understand the importance of looking after their back and using safe lifting techniques. Section 2: Poor Manual Handling This section gives the delegate information and demonstrations of poor lifting techniques and what to avoid to protect them from back injury. Section 3: Manual Handling This section gives step by step guidance on safe lifting techniques for use in future to prevent injury to their back.Section 4: Conclusion A recap of the previous sections and also shows delegates how safe lifting practices can relate to work and home life with the aim to prevent illness and injury to their backs from lifting. Test This is a multiple choice test that demonstrates that the candidate has gained the knowledge and skills they need to safely carry out lifting tasks.

Progression
Online Health & Safety Courses available:Asbestos Awareness, COSHH, Display Screen Equipment, Fire Awareness, Fire Warden, Food Safety & Hygiene Level 1 and Level 2, Health & Safety Essentials, Manual Handling, Slips Trips and Falls, Stress Awareness

Category
Commercial Funded

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Health & Safety Online – Slips Trips & FallsCost: £18.00

Start: Anytime, Duration: 1 HourLocation: Online

Overview
Somerset Skills & Learning CIC is pleased to offer a series of online courses which are available for employers who need to train their staff. These short structured courses will enable employers to make the work place safer and meet the legal requirements.Slip, trip and fall accidents account for over half of all major workplace injuries every year. This prevention training program can help to reduce this statistic!

Requirements

Assessment
The training is made up of short videos that explain each point individually. The learner can answer short questions about each topic as they go, and ends with a multi-choice test. Training is completed in your own time. Learners may do part of the course, log out and then resume at a later date if required.Section 1: Responsibilities This section gives the delegate an understanding of what is required by them to ensure safety in their work place and who is responsible if there is an accident. Section 2: Slips and Trips This section outlays what slips and trips are and how to avoid them. This will help the delegate keep and promote safe practices in their workplace. Section 3: Falls This part highlights the importance of using the correct equipment for working at low level heights (under 2 metres) to help them prevent workplace accidents from occurring.Section 4: Conclusion This section reminds the delegates of their responsibilities towards their own and others safety in the workplace.Test: This is a multiple choice test that demonstrates that the candidate has gained the knowledge and skills they need to fulfil that job role.

Progression
Online Health & Safety Courses available:Asbestos Awareness, COSHH, Display Screen Equipment, Fire Awareness, Fire Warden, Food Safety & Hygiene Level 1 and Level 2, Health & Safety Essentials, Manual Handling, Slips Trips and Falls, Stress Awareness

Category
Commercial Funded

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Health & Safety Online – Stress AwarenessCost: £18.00

Start: Anytime, Duration: 1 HourLocation: Online

Overview
Somerset Skills & Learning CIC is pleased to offer a series of online courses which are available for employers who need to train their staff. These short structured courses will enable employers to make the work place safer and meet the legal requirements.Stress is not an illness, it's a state, but it's a state that can contribute to a great many illnesses. In fact more working days are lost due to stress than for any other single reason.

Requirements

Assessment
The training is made up of short videos that explain each point individually. The learner can answer short questions about each topic as they go, and ends with a multi-choice test. Training is completed in your own time. Learners may do part of the course, log out and then resume at a later date if required.Section 1: Are You Stressed? This section is a questionnaire for the delegate to gauge how they are coping with pressures from work and to find out if they need to take any further action like seeing their GP.Section 2: Fight or Flight This section gives an understanding of why we react the way we do to pressure and stressful situations. This is to help identify and control their own pressure/stress levels and to help them spot the signs in their colleagues. Section 3: State of Stress This section shows how stress affects our bodies and symptoms that stress can cause. This will help the delegate identify their pressure/stress levels and take action if they need to.Section 4: Stress Factors This section looks at signs, symptoms and possible causes of stress and what clues to look for in emotional or physical behaviour. This will help delegates identify when there may be a problem developing and what could be causing them stress.Section 5: Stress Strategies This section offers constructive advice based on what the delegates feel may be the causes of their pressures at work, for example, poor time management, social integration. This will help them implement positive steps into their routines to combat pressure and prevent stress from occurring.TestThis is a multiple choice test that demonstrates that the candidate has gained the knowledge and skills they need to set up their workstations and to work safely.

Progression
Online Health & Safety Courses available:Asbestos Awareness, COSHH, Display Screen Equipment, Fire Awareness, Fire Warden, Food Safety & Hygiene Level 1 and Level 2, Health & Safety Essentials, Manual Handling, Slips Trips and Falls, Stress Awareness

Category
Commercial Funded

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Level 2 Counselling SkillsCost: £595.00

Start: AnytimeLocation: Online

Overview

Requirements

Assessment

Progression

Category
Commercial Funded

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Online - SafeguardingCost: £20.00

Start: AnytimeLocation: Online

Overview

Requirements

Assessment

Progression

Category
Commercial Funded

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Award in IT User Skills (ECDL Essentials) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Tue (Afternoon)Location: Wells, Portway Building

Overview
The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills.The course is designed to train people who might currently just be casual users of a computer to become skilled at using computers. The course includes training in email, file management and on line skills.The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around a computer and its main programmes.

Requirements
To study for this qualification you will need to already have basic computer skills. The course tutor will arrange a time to give you a call to discuss the course and determine the correct qualification for you.We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from entry level through to Level 3.You can join one of the ECDL classes at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups.Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about three to four months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

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Award in IT User Skills (ECDL Essentials) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Wed (Morning)Location: Yeovil, Dolphin House

Overview
The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills.The course is designed to train people who might currently just be casual users of a computer to become skilled at using computers. The course includes training in email, file management and on line skills.The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around a computer and its main programmes.

Requirements
To study for this qualification you will need to already have basic computer skills. The course tutor will arrange a time to give you a call to discuss the course and determine the correct qualification for you.We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from entry level through to Level 3. You can join one of the ECDL classes at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups.Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about three to four months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

Enquire Now

Award in IT User Skills (ECDL Essentials) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Fri (Morning)Location: Bridgwater, Churchill House

Overview
The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills.The course is designed to train people who might currently just be casual users of a computer to become skilled at using computers. The course includes training in email, file management and on line skills.The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around a computer and its main programmes.

Requirements
To study for this qualification you will need to already have basic computer skills. The course tutor will arrange a time to give you a call to discuss the course and determine the correct qualification for you.We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from entry level through to Level 3.You can join one of the ECDL classes at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups.Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about three to four months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

Enquire Now

Award in IT User Skills (ECDL Essentials) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Wed (Morning)Location: Chard, Chard Library

Overview
The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills. The course is designed to train people who might currently just be casual users of a computer to become skilled at using computers. The course includes training in email, file management and on line skills.The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around a computer and its main programmes.

Requirements
To study for this qualification you will need to already have basic computer skills. The course tutor will arrange a time to give you a call to discuss the course and determine the correct qualification for you.We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from entry level through to Level 3.You can join one of the ECDL classes at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups.Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about three to four months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

Enquire Now

Award in IT User Skills (ECDL Essentials) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Tue (Morning)Location: Frome, Palmer Street

Overview
The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills.The course is designed to train people who might currently just be casual users of a computer to become skilled at using computers. The course includes training in email, file management and on line skills.The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around a computer and its main programmes.

Requirements
To study for this qualification you will need to already have basic computer skills. The course tutor will arrange a time to give you a call to discuss the course and determine the correct qualification for you. We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from entry level through to Level 3.You can join one of the ECDL classes at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups.Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about three to four months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

Enquire Now

Award in IT User Skills (ECDL Essentials) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Tue (Afternoon)Location: Frome, Palmer Street

Overview
The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills. The course is designed to train people who might currently just be casual users of a computer to become skilled at using computers. The course includes training in email, file management and on line skills.The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around a computer and its main programmes.

Requirements
To study for this qualification you will need to already have basic computer skills. The course tutor will arrange a time to give you a call to discuss the course and determine the correct qualification for you. We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from entry level through to Level 3. You can join one of the ECDL classes at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups.Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about three to four months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

Enquire Now

Award in IT User Skills (ECDL Essentials) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Thu (Morning)Location: Taunton, Courtenay House

Overview
The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills.The course is designed to train people who might currently just be casual users of a computer to become skilled at using computers. The course includes training in email, file management and on line skills.The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around a computer and its main programmes.

Requirements
To study for this qualification you will need to already have basic computer skills. The course tutor will arrange a time to give you a call to discuss the course and determine the correct qualification for you.We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from entry level through to Level 3. You can join one of the ECDL classes at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups.Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about three to four months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. Your tutor will discuss all of this with you.

Progression

Category
Digital Skills

Enquire Now

Award in IT User Skills (ECDL Essentials) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Tue (Morning)Location: Minehead, Old Hospital, Minehead

Overview
The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills.The course is designed to train people who might currently just be casual users of a computer to become skilled at using computers. The course includes training in email, file management and on line skills.The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around a computer and its main programmes.

Requirements
To study for this qualification you will need to already have basic computer skills. The course tutor will arrange a time to give you a call to discuss the course and determine the correct qualification for you. We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from entry level through to Level 3. You can join one of the ECDL classes at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups.Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about three to four months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

Enquire Now

Award in IT User Skills (ECDL Essentials) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Tue (Morning)Location: Wells, Portway Building

Overview
The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills.The course is designed to train people who might currently just be casual users of a computer to become skilled at using computers. The course includes training in email, file management and on line skills.The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around a computer and its main programmes.

Requirements
To study for this qualification you will need to already have basic computer skills. The course tutor will arrange a time to give you a call to discuss the course and determine the correct qualification for you.We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from entry level through to Level 3.You can join one of the ECDL classes at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups.Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about three to four months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

Enquire Now

Certificate in IT User Skills (ECDL Advanced) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: AnytimeLocation: Distance Learning

Overview
This ECDL Extra course is designed to further develop your computer skills and increase your confidence in the use of Word, Excel and PowerPoint. The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills. The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around these essential computer programmes.

Requirements
To study for this qualification you will already need to have a Level 1 computer qualification or have skills equivalent to that level. You will have an initial telephone conversation with a course tutor who will determine the correct level of qualification for you. We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from Entry Level through to Level 3.If you don’t want to do the full qualification, ECDL single units are available in Word, Excel, PowerPoint and Access. But please note that these single units are not eligible for funding.You can join this course at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups. Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about six months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. You may also be given an option for flexible/distance learning. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

Enquire Now

Certificate in IT User Skills (ECDL Extra) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Wed (Morning)Location: Yeovil, Dolphin House

Overview
This ECDL Extra course is designed to further develop your computer skills and increase your confidence in the use of Word, Excel and PowerPoint. The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills. The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around these essential computer programmes.

Requirements
To study for this qualification you will already need to have a Level 1 computer qualification or have skills equivalent to that level. You will have an initial telephone conversation with a course tutor who will determine the correct level of qualification for you. We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from Entry Level through to Level 3.If you don’t want to do the full qualification, ECDL single units are available in Word, Excel, PowerPoint and Access. But please note that these single units are not eligible for funding.You can join this course at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups. Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about six months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. You may also be given an option for flexible/distance learning. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

Enquire Now

Certificate in IT User Skills (ECDL Extra) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Tue (Afternoon)Location: Wells, Portway Building

Overview
This ECDL Extra course is designed to further develop your computer skills and increase your confidence in the use of Word, Excel and PowerPoint. The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills. The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around these essential computer programmes.

Requirements
To study for this qualification you will already need to have a Level 1 computer qualification or have skills equivalent to that level. You will have an initial telephone conversation with a course tutor who will determine the correct level of qualification for you. We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from Entry Level through to Level 3.If you don’t want to do the full qualification, ECDL single units are available in Word, Excel, PowerPoint and Access. But please note that these single units are not eligible for funding.You can join this course at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups.Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about six months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. You may also be given an option for flexible/distance learning. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

Enquire Now

Certificate in IT User Skills (ECDL Extra) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Tue (Morning)Location: Wells, Portway Building

Overview
This ECDL Extra course is designed to further develop your computer skills and increase your confidence in the use of Word, Excel and PowerPoint. The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills. The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around these essential computer programmes.

Requirements
To study for this qualification you will already need to have a Level 1 computer qualification or have skills equivalent to that level. You will have an initial telephone conversation with a course tutor who will determine the correct level of qualification for you. We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from Entry Level through to Level 3.If you don’t want to do the full qualification, ECDL single units are available in Word, Excel, PowerPoint and Access. But please note that these single units are not eligible for funding.You can join this course at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups. Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about six months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. You may also be given an option for flexible/distance learning. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

Enquire Now

Certificate in IT User Skills (ECDL Extra) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Tue (Morning)Location: Minehead, Old Hospital, Minehead

Overview
This ECDL Extra course is designed to further develop your computer skills and increase your confidence in the use of Word, Excel and PowerPoint. The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills. The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around these essential computer programmes.

Requirements
To study for this qualification you will already need to have a Level 1 computer qualification or have skills equivalent to that level. You will have an initial telephone conversation with a course tutor who will determine the correct level of qualification for you. We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from Entry Level through to Level 3.If you don’t want to do the full qualification, ECDL single units are available in Word, Excel, PowerPoint and Access. But please note that these single units are not eligible for funding.You can join this course at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups.Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about six months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. You may also be given an option for flexible/distance learning. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

Enquire Now

Certificate in IT User Skills (ECDL Extra) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Thu (Morning)Location: Taunton, Courtenay House

Overview
This ECDL Extra course is designed to further develop your computer skills and increase your confidence in the use of Word, Excel and PowerPoint. The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills. The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around these essential computer programmes.

Requirements
To study for this qualification you will already need to have a Level 1 computer qualification or have skills equivalent to that level. You will have an initial telephone conversation with a course tutor who will determine the correct level of qualification for you. We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from Entry Level through to Level 3.If you don’t want to do the full qualification, ECDL single units are available in Word, Excel, PowerPoint and Access. But please note that these single units are not eligible for funding.You can join this course at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups.Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about six months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. You may also be given an option for flexible/distance learning. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

Enquire Now

Certificate in IT User Skills (ECDL Extra) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Thu (Morning)Location: Taunton, Courtenay House

Overview
This ECDL Extra course is designed to further develop your computer skills and increase your confidence in the use of Word, Excel and PowerPoint. The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills. The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around these essential computer programmes.

Requirements
To study for this qualification you will already need to have a Level 1 computer qualification or have skills equivalent to that level. You will have an initial telephone conversation with a course tutor who will determine the correct level of qualification for you. We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from Entry Level through to Level 3.If you don’t want to do the full qualification, ECDL single units are available in Word, Excel, PowerPoint and Access. But please note that these single units are not eligible for funding.You can join this course at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups.Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about six months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. You may also be given an option for flexible/distance learning. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

Enquire Now

Certificate in IT User Skills (ECDL Extra) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Thu (Morning)Location: Taunton, Courtenay House

Overview
This ECDL Extra course is designed to further develop your computer skills and increase your confidence in the use of Word, Excel and PowerPoint. The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills. The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around these essential computer programmes.

Requirements
To study for this qualification you will already need to have a Level 1 computer qualification or have skills equivalent to that level. You will have an initial telephone conversation with a course tutor who will determine the correct level of qualification for you. We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from Entry Level through to Level 3.If you don’t want to do the full qualification, ECDL single units are available in Word, Excel, PowerPoint and Access. But please note that these single units are not eligible for funding.You can join this course at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups.Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about six months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. You may also be given an option for flexible/distance learning. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

Enquire Now

Certificate in IT User Skills (ECDL Extra) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Thu (Morning)Location: Taunton, Courtenay House

Overview
This ECDL Extra course is designed to further develop your computer skills and increase your confidence in the use of Word, Excel and PowerPoint. The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills. The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around these essential computer programmes.

Requirements
To study for this qualification you will already need to have a Level 1 computer qualification or have skills equivalent to that level. You will have an initial telephone conversation with a course tutor who will determine the correct level of qualification for you. We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from Entry Level through to Level 3.If you don’t want to do the full qualification, ECDL single units are available in Word, Excel, PowerPoint and Access. But please note that these single units are not eligible for funding.You can join this course at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups.Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about six months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. You may also be given an option for flexible/distance learning. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

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Certificate in IT User Skills (ECDL Extra) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Tue (Afternoon)Location: Frome, Palmer Street

Overview
This ECDL Extra course is designed to further develop your computer skills and increase your confidence in the use of Word, Excel and PowerPoint. The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills. The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around these essential computer programmes.

Requirements
To study for this qualification you will already need to have a Level 1 computer qualification or have skills equivalent to that level. You will have an initial telephone conversation with a course tutor who will determine the correct level of qualification for you. We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from Entry Level through to Level 3.If you don’t want to do the full qualification, ECDL single units are available in Word, Excel, PowerPoint and Access. But please note that these single units are not eligible for funding.You can join this course at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups.Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about six months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. You may also be given an option for flexible/distance learning. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

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Certificate in IT User Skills (ECDL Extra) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Tue (Morning)Location: Frome, Palmer Street

Overview
This ECDL Extra course is designed to further develop your computer skills and increase your confidence in the use of Word, Excel and PowerPoint. The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills. The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around these essential computer programmes.

Requirements
To study for this qualification you will already need to have a Level 1 computer qualification or have skills equivalent to that level. You will have an initial telephone conversation with a course tutor who will determine the correct level of qualification for you. We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from Entry Level through to Level 3. You can join this course at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups.Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about six months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. You may also be given an option for flexible/distance learning. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

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Certificate in IT User Skills (ECDL Extra) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Wed (Morning)Location: Chard, Chard Library

Overview
This ECDL Extra course is designed to further develop your computer skills and increase your confidence in the use of Word, Excel and PowerPoint. The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills. The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around these essential computer programmes.

Requirements
To study for this qualification you will already need to have a Level 1 computer qualification or have skills equivalent to that level. You will have an initial telephone conversation with a course tutor who will determine the correct level of qualification for you. We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from Entry Level through to Level 3.If you don’t want to do the full qualification, ECDL single units are available in Word, Excel, PowerPoint and Access. But please note that these single units are not eligible for funding.You can join this course at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups.Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about six months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. You may also be given an option for flexible/distance learning. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

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Certificate in IT User Skills (ECDL Extra) (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Day: Fri (Morning)Location: Bridgwater, Churchill House

Overview

Requirements
To study for this qualification you will already need to have a Level 1 computer qualification or have skills equivalent to that level. You will have an initial telephone conversation with a course tutor who will determine the correct level of qualification for you. We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from Entry Level through to Level 3.If you don’t want to do the full qualification, ECDL single units are available in Word, Excel, PowerPoint and Access. But please note that these single units are not eligible for funding.You can join this course at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups.Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about six months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. You may also be given an option for flexible/distance learning. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

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Certificate in IT User Skills Level 3 (ITQ) (QCF)Cost: Free – eligibility criteria applies

Start: AnytimeLocation: Distance Learning

Overview
This ECDL Extra course is designed to further develop your computer skills and increase your confidence in the use of Word, Excel and PowerPoint. The ECDL (Europe Computer Driving Licence) is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills. The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around these essential computer programmes.

Requirements
To study for this qualification you will already need to have a Level 1 computer qualification or have skills equivalent to that level. You will have an initial telephone conversation with a course tutor who will determine the correct level of qualification for you. We will ensure that you study the correct level and units to meet your individual learning needs. We have courses available from Entry Level through to Level 3.If you don’t want to do the full qualification, ECDL single units are available in Word, Excel, PowerPoint and Access. But please note that these single units are not eligible for funding.You can join this course at any time, following a discussion with your tutor you will be given a start date.

Assessment
Lessons are taught in small and friendly classroom groups. Following an initial assessment your supportive tutor will tailor the course to meet your needs. Your tutor will also ensure the length of the course is correct for you, but is likely to be over about six months. Attendance is usually 2.5 or 3 hours each week and you will also need to do some work in your own time. You may also be given an option for flexible/distance learning. Your tutor will discuss all of this with you.

Progression
On successful achievement of the course you will have the opportunity to progress to the next level if you want to. Courses are available up to Level 3 and many of our learners stay with us and progress to the next level. Your tutor will discuss your options for progression with you.

Category
Digital Skills

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Computer Skills - ECDL AdvancedCost: Free – eligibility criteria applies

Start: AnytimeLocation: Distance Learning

Overview
The ECDL Advanced course is designed to train you if you already have good computer skills to learn advanced practical skills. You will become an expert user in Word, Excel, Access and Powerpoint. The ECDL (Europe Computer Driving Licence) certification is an internationally recognised qualification in computer literacy which will look great on your CV - clearly demonstrating your competence in computer skills. The qualification will also give you 24 UCAS points.The ECDL qualification is the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around the complex functions of these programmes.

Requirements
To study for this qualification you will already need to have a Level 2 computer qualification. You will have an initial telephone conversation with a course tutor who will then determine the correct level of qualification for you. If you don’t want to do the full qualification, ECDL single units are available in Word, Excel, PowerPoint and Access. But please note that these single units are not eligible for funding.You can join this distance learning course at any time, following discussion with your tutor you will be given a start date.

Assessment
This is a very flexible course as it is largely done by distance learning so that you can choose which hours every week you do the work set by your tutor. You will have regular contact with your tutor by video tutorial, telephone and email. You will attend an initial session where your tutor will introduce you to the course resources and ensure that you can access everything that you need for the course. You will then work as a distance learner with work set by your tutor each week. On this distance learning course there is an expectation for you to study for at least four hours a week and your tutor will set you target dates for each module.

Progression

Category
Digital Skills

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ECDL Community Learning TasterCost: Free – eligibility criteria applies

Start: Anytime, Duration: 4 Weeks, Day: Tue (Morning)Location: Frome, Palmer Street

Overview
This four week taster course is an ideal way to decide if one of our computer courses is right for you. It’s completely free and there’s no commitment. You’ll get a taste for our small friendly groups and get a good understanding of everything that will be involved. The ECDL qualifications we offer are the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around a computer and its main programmes.

Requirements
There are no entry requirements for this course. The course tutor will give you a call at an arranged time to fully inform you about the taster course and give you a start date.

Assessment
In small classroom based sessions you will learn some basic skills including file management and also do some Maths and English assessments. The course tutor will work with you to ensure you have a full understanding of what’s involved.

Progression
On completion of the four week taster course your tutor will discuss progression opportunities with you. A wide range of courses are available up to Level 3.

Category
Digital Skills

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ECDL Community Learning TasterCost: Free – eligibility criteria applies

Start: Anytime, Duration: 4 Weeks, Day: Tue (Afternoon)Location: Frome, Palmer Street

Overview
This four week taster course is an ideal way to decide if one of our computer courses is right for you. It’s completely free and there’s no commitment. You’ll get a taste for our small friendly groups and get a good understanding of everything that will be involved. The ECDL qualifications we offer are the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around a computer and its main programmes.

Requirements
There are no entry requirements for this course. The course tutor will give you a call at an arranged time to fully inform you about the taster course and give you a start date.

Assessment
In small classroom based sessions you will learn some basic skills including file management and also do some Maths and English assessments. The course tutor will work with you to ensure you have a full understanding of what’s involved.

Progression
On completion of the four week taster course your tutor will discuss progression opportunities with you. A wide range of courses are available up to Level 3.

Category
Digital Skills

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ECDL Community Learning TasterCost: Free – eligibility criteria applies

Start: Anytime, Duration: 4 Weeks, Day: Tue (Morning)Location: Minehead, Old Hospital, Minehead

Overview
This four week taster course is an ideal way to decide if one of our computer courses is right for you. It’s completely free and there’s no commitment. You’ll get a taste for our small friendly groups and get a good understanding of everything that will be involved. The ECDL qualifications we offer are the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around a computer and its main programmes.

Requirements
There are no entry requirements for this course. The course tutor will give you a call at an arranged time to fully inform you about the taster course and give you a start date.

Assessment
In small classroom based sessions you will learn some basic skills including file management and also do some Maths and English assessments. The course tutor will work with you to ensure you have a full understanding of what’s involved.

Progression
On completion of the four week taster course your tutor will discuss progression opportunities with you. A wide range of courses are available up to Level 3.

Category
Digital Skills

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ECDL Community Learning TasterCost: Free – eligibility criteria applies

Start: Anytime, Duration: 4 Weeks, Day: Thu (Morning)Location: Taunton, Courtenay House

Overview
This four week taster course is an ideal way to decide if one of our computer courses is right for you. It’s completely free and there’s no commitment. You’ll get a taste for our small friendly groups and get a good understanding of everything that will be involved. The ECDL qualifications we offer are the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around a computer and its main programmes.

Requirements
There are no entry requirements for this course. The course tutor will give you a call at an arranged time to fully inform you about the taster course and give you a start date.

Assessment
In small classroom based sessions you will learn some basic skills including file management and also do some Maths and English assessments. The course tutor will work with you to ensure you have a full understanding of what’s involved.

Progression
On completion of the four week taster course your tutor will discuss progression opportunities with you. A wide range of courses are available up to Level 3.

Category
Digital Skills

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ECDL Community Learning TasterCost: Free – eligibility criteria applies

Start: Anytime, Duration: 4 Weeks, Day: Tue (Morning)Location: Wells, Portway Building

Overview
This four week taster course is an ideal way to decide if one of our computer courses is right for you. It’s completely free and there’s no commitment. You’ll get a taste for our small friendly groups and get a good understanding of everything that will be involved. The ECDL qualifications we offer are the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around a computer and its main programmes.

Requirements
There are no entry requirements for this course. The course tutor will give you a call at an arranged time to fully inform you about the taster course and give you a start date.

Assessment
In small classroom based sessions you will learn some basic skills including file management and also do some Maths and English assessments. The course tutor will work with you to ensure you have a full understanding of what’s involved.

Progression
On completion of the four week taster course your tutor will discuss progression opportunities with you. A wide range of courses are available up to Level 3.

Category
Digital Skills

Enquire Now

ECDL Community Learning TasterCost: Free – eligibility criteria applies

Start: Anytime, Duration: 4 Weeks, Day: Tue (Afternoon)Location: Wells, Portway Building

Overview

Requirements
There are no entry requirements for this course. The course tutor will give you a call at an arranged time to fully inform you about the taster course and give you a start date.

Assessment
In small classroom based sessions you will learn some basic skills including file management and also do some Maths and English assessments. The course tutor will work with you to ensure you have a full understanding of what’s involved.

Progression
On completion of the four week taster course your tutor will discuss progression opportunities with you. A wide range of courses are available up to Level 3.

Category
Digital Skills

Enquire Now

ECDL Community Learning TasterCost: Free – eligibility criteria applies

Start: Anytime, Duration: 4 Weeks, Day: Wed (Morning)Location: Yeovil, Dolphin House

Overview
This four week taster course is an ideal way to decide if one of our computer courses is right for you. It’s completely free and there’s no commitment. You’ll get a taste for our small friendly groups and get a good understanding of everything that will be involved. The ECDL qualifications we offer are the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around a computer and its main programmes.

Requirements
There are no entry requirements for this course. The course tutor will give you a call at an arranged time to fully inform you about the taster course and give you a start date.

Assessment
In small classroom based sessions you will learn some basic skills including file management and also do some Maths and English assessments. The course tutor will work with you to ensure you have a full understanding of what’s involved.

Progression
On completion of the four week taster course your tutor will discuss progression opportunities with you. A wide range of courses are available up to Level 3.

Category
Digital Skills

Enquire Now

ECDL Community Learning TasterCost: Free – eligibility criteria applies

Start: Anytime, Duration: 4 Weeks, Day: Fri (Morning)Location: Bridgwater, Churchill House

Overview
This four week taster course is an ideal way to decide if one of our computer courses is right for you. It’s completely free and there’s no commitment. You’ll get a taste for our small friendly groups and get a good understanding of everything that will be involved. The ECDL qualifications we offer are the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around a computer and its main programmes.

Requirements
There are no entry requirements for this course. The course tutor will give you a call at an arranged time to fully inform you about the taster course and give you a start date.

Assessment
In small classroom based sessions you will learn some basic skills including file management and also do some Maths and English assessments. The course tutor will work with you to ensure you have a full understanding of what’s involved.

Progression
On completion of the four week taster course your tutor will discuss progression opportunities with you. A wide range of courses are available up to Level 3.

Category
Digital Skills

Enquire Now

ECDL Community Learning TasterCost: Free – eligibility criteria applies

Start: Anytime, Duration: 4 Weeks, Day: Wed (Morning)Location: Bridgwater, Churchill House

Overview
This four week taster course is an ideal way to decide if one of our computer courses is right for you. It’s completely free and there’s no commitment. You’ll get a taste for our small friendly groups and get a good understanding of everything that will be involved. The ECDL qualifications we offer are the benchmark and a minimum requirement for getting a job in lots of companies in the UK including HSBC, Sainsbury’s and the NHS. It will improve your opportunity to gain employment or a promotion and will make you more productive and motivated as you will be able to easily navigate your way around a computer and its main programmes.

Requirements
There are no entry requirements for this course. The course tutor will give you a call at an arranged time to fully inform you about the taster course and give you a start date.

Assessment
In small classroom based sessions you will learn some basic skills including file management and also do some Maths and English assessments. The course tutor will work with you to ensure you have a full understanding of what’s involved.

Progression
On completion of the four week taster course your tutor will discuss progression opportunities with you. A wide range of courses are available up to Level 3.

Category
Digital Skills

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Advanced Apprenticeship - Teaching Assistant StandardCost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Mon (Morning)Location: Taunton, Courtenay House

Overview
Support staff play a key role in classroom and assisting learning across primary, secondary or special education. They support the class and work closely supervised by the teacher, helping supervising different class activities, out of school trips or reading to the class.You may work with children of any age range individually or in groups, including those with special educational needs and emotional vulnerabilities.This Apprenticeship will help improve your skills and progress your career and is especially designed for people who would like to be support staff or go on to do further qualifications to become a teaching assistant. The Apprenticeship will train you in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career

Requirements
Ideally you need GCSE grade A* - C (9-4) including Maths and English or Functional Skills Level 2 equivalents, BKSB Initial Assessment Level 2 and ICT skills. You need to be in relevant employment or be work ready.

Assessment
This is an 18 month programme. As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with PowerPoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will make 8 workplace visits to observe you carrying out the job to complete the competence element and to give you training and feedback. A portfolio will be used for collection and submission of evidence.

Progression
Those progressing from the Teaching Assistant Level 3 Standard may want to consider a teaching qualification or a university degree route. They may also wish to consider the Level 4 Certificate for the Advanced Practitioner in Schools and Colleges.

Category
Education & Training

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Advanced Apprenticeship - Teaching Assistant StandardCost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Tue (Morning)Location: Wells, Portway Building

Overview
Support staff play a key role in classroom and assisting learning across primary, secondary or special education. They support the class and work closely supervised by the teacher, helping supervising different class activities, out of school trips or reading to the class. You may work with children of any age range individually or in groups, including those with special educational needs and emotional vulnerabilities.This Apprenticeship will help improve your skills and progress your career and is especially designed for people who would like to be support staff or go on to do further qualifications to become a teaching assistant.The Apprenticeship will train you in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career.

Requirements
Ideally you need GCSE grade A* - C (9-4) including Maths and English or Functional Skills Level 2 equivalents, BKSB Initial Assessment Level 2 and ICT skills.You need to be in relevant employment or be work ready.

Assessment
This is an 18 month programme. As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with PowerPoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will make 8 workplace visits to observe you carrying out the job to complete the competence element and to give you training and feedback. A portfolio will be used for collection and submission of evidence.

Progression
Those progressing from the Teaching Assistant Level 3 Standard may want to consider a teaching qualification or a university degree route. They may also wish to consider the Level 4 Certificate for the Advanced Practitioner in Schools and Colleges.

Category
Education & Training

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Advanced Apprenticeship - Teaching Assistant StandardCost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Tue (Morning)Location: Yeovil, Dolphin House

Overview
Support staff play a key role in classroom and assisting learning across primary, secondary or special education. They support the class and work closely supervised by the teacher, helping supervising different class activities, out of school trips or reading to the class. You may work with children of any age range individually or in groups, including those with special educational needs and emotional vulnerabilities. This Apprenticeship will help improve your skills and progress your career and is especially designed for people who would like to be support staff or go on to do further qualifications to become a teaching assistant. The Apprenticeship will train you in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career.

Requirements
Ideally you need GCSE grade A* - C (9-4) including Maths and English or Functional Skills Level 2 equivalents, BKSB Initial Assessment Level 2 and ICT skills.You need to be in relevant employment or be work ready.

Assessment
This is an 18 month programme. As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with PowerPoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will make 8 workplace visits to observe you carrying out the job to complete the competence element and to give you training and feedback. A portfolio will be used for collection and submission of evidence.

Progression
Those progressing from the Teaching Assistant Level 3 Standard may want to consider a teaching qualification or a university degree route. They may also wish to consider the Level 4 Certificate for the Advanced Practitioner in Schools and Colleges.

Category
Education & Training

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GCSE EnglishCost: Free – eligibility criteria applies

Start: AnytimeLocation: Frome, Palmer Street

Overview
A GCSE in English language will help with your communication skills - speaking, writing and reading. English skills are essential and will help you to reach your future destination, whatever that may be and a GCSE in English at grade 4 or above is an essential qualification for many jobs.The GCSE English Language course aims to improve your confidence in English and give you the knowledge and skills to pass GCSE English Language at grade 4 or higher. The course aims to help you develop the skills you need to read, understand and analyse a wide range of different texts and to write clearly.Topics you will learn include: ● Revision of grammar/language skills which are the basis of written work ● Reading and understanding factual information ● Reading and understanding imaginative writing ● Writing to convey information and writing fiction ● Speaking and listening in order to understand another person's point of view and to put your point of view clearly to others This course covers a two-year school course in only eight months so you can achieve your goals quickly. It is suitable for anyone needing to gain GCSE English Language grade 4 or above: this offers access to higher courses, including A-level and some professional training, and gives confidence in helping your children with their school work.

Requirements
A good general level of literacy is essential for this course. Functional Skills English L2 or GCSE English grade 3/D is desirable. You will be given an initial assessment before enrolment to establish your working level.

Assessment
Classes will be held each week during school term time. There will be opportunity for individual learning, small group work, and full group sessions. Progress will be measured through your work, and by regular assessments. The tutor will give individual feedback in tutorial sessions. Homework will be given on a regular basis as this will improve your chances of success. Your tutor will also recommend books, websites etc. so you can study independently.

Progression
A GCSE in English Language at grade 4 or above is an essential qualification for many jobs. It is also needed if you want to undertake further training for professional qualifications, for instance, teaching and nursing, or if you want to go to university. You may want to continue your study by taking GCSE Mathematics or A Level English.

Category
Education & Training

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GCSE EnglishCost: Free – eligibility criteria applies

Start: AnytimeLocation: Frome, Palmer Street

Overview
A GCSE in English language will help with your communication skills - speaking, writing and reading. English skills are essential and will help you to reach your future destination, whatever that may be and a GCSE in English at grade 4 or above is an essential qualification for many jobs.The GCSE English Language course aims to improve your confidence in English and give you the knowledge and skills to pass GCSE English Language at grade 4 or higher. The course aims to help you develop the skills you need to read, understand and analyse a wide range of different texts and to write clearly.Topics you will learn include: ● Revision of grammar/language skills which are the basis of written work ● Reading and understanding factual information ● Reading and understanding imaginative writing ● Writing to convey information and writing fiction ● Speaking and listening in order to understand another person's point of view and to put your point of view clearly to others This course covers a two-year school course in only eight months so you can achieve your goals quickly. It is suitable for anyone needing to gain GCSE English Language grade 4 or above: this offers access to higher courses, including A-level and some professional training, and gives confidence in helping your children with their school work.

Requirements
A good general level of literacy is essential for this course. Functional Skills English L2 or GCSE English grade 3/D is desirable. You will be given an initial assessment before enrolment to establish your working level.

Assessment
Classes will be held each week during school term time. There will be opportunity for individual learning, small group work, and full group sessions. Progress will be measured through your work, and by regular assessments. The tutor will give individual feedback in tutorial sessions. Homework will be given on a regular basis as this will improve your chances of success. Your tutor will also recommend books, websites etc. so you can study independently.

Progression
A GCSE in English Language at grade 4 or above is an essential qualification for many jobs. It is also needed if you want to undertake further training for professional qualifications, for instance, teaching and nursing, or if you want to go to university. You may want to continue your study by taking GCSE Mathematics or A Level English.

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Education & Training

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GCSE EnglishCost: Free – eligibility criteria applies

Start: AnytimeLocation: Frome, Palmer Street

Overview
A GCSE in English language will help with your communication skills - speaking, writing and reading. English skills are essential and will help you to reach your future destination, whatever that may be and a GCSE in English at grade 4 or above is an essential qualification for many jobs.The GCSE English Language course aims to improve your confidence in English and give you the knowledge and skills to pass GCSE English Language at grade 4 or higher. The course aims to help you develop the skills you need to read, understand and analyse a wide range of different texts and to write clearly.Topics you will learn include: ● Revision of grammar/language skills which are the basis of written work ● Reading and understanding factual information ● Reading and understanding imaginative writing ● Writing to convey information and writing fiction ● Speaking and listening in order to understand another person's point of view and to put your point of view clearly to others This course covers a two-year school course in only eight months so you can achieve your goals quickly. It is suitable for anyone needing to gain GCSE English Language grade 4 or above: this offers access to higher courses, including A-level and some professional training, and gives confidence in helping your children with their school work.

Requirements
A good general level of literacy is essential for this course. Functional Skills English L2 or GCSE English grade 3/D is desirable. You will be given an initial assessment before enrolment to establish your working level.

Assessment
Classes will be held each week during school term time. There will be opportunity for individual learning, small group work, and full group sessions. Progress will be measured through your work, and by regular assessments. The tutor will give individual feedback in tutorial sessions. Homework will be given on a regular basis as this will improve your chances of success. Your tutor will also recommend books, websites etc. so you can study independently.

Progression
A GCSE in English Language at grade 4 or above is an essential qualification for many jobs. It is also needed if you want to undertake further training for professional qualifications, for instance, teaching and nursing, or if you want to go to university. You may want to continue your study by taking GCSE Mathematics or A Level English.

Category
Education & Training

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GCSE EnglishCost: Free – eligibility criteria applies

Start: AnytimeLocation: Frome, Palmer Street

Overview
A GCSE in English language will help with your communication skills - speaking, writing and reading. English skills are essential and will help you to reach your future destination, whatever that may be and a GCSE in English at grade 4 or above is an essential qualification for many jobs.The GCSE English Language course aims to improve your confidence in English and give you the knowledge and skills to pass GCSE English Language at grade 4 or higher. The course aims to help you develop the skills you need to read, understand and analyse a wide range of different texts and to write clearly.Topics you will learn include: ● Revision of grammar/language skills which are the basis of written work ● Reading and understanding factual information ● Reading and understanding imaginative writing ● Writing to convey information and writing fiction ● Speaking and listening in order to understand another person's point of view and to put your point of view clearly to others This course covers a two-year school course in only eight months so you can achieve your goals quickly. It is suitable for anyone needing to gain GCSE English Language grade 4 or above: this offers access to higher courses, including A-level and some professional training, and gives confidence in helping your children with their school work.

Requirements
A good general level of literacy is essential for this course. Functional Skills English L2 or GCSE English grade 3/D is desirable. You will be given an initial assessment before enrolment to establish your working level.

Assessment
Classes will be held each week during school term time. There will be opportunity for individual learning, small group work, and full group sessions. Progress will be measured through your work, and by regular assessments. The tutor will give individual feedback in tutorial sessions. Homework will be given on a regular basis as this will improve your chances of success. Your tutor will also recommend books, websites etc. so you can study independently.

Progression
A GCSE in English Language at grade 4 or above is an essential qualification for many jobs. It is also needed if you want to undertake further training for professional qualifications, for instance, teaching and nursing, or if you want to go to university. You may want to continue your study by taking GCSE Mathematics or A Level English.

Category
Education & Training

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Intermediate Apprenticeship - Supporting Teaching and Learning in SchoolsCost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Wed (Morning)Location: Bridgwater, Churchill House

Overview
Teaching Assistants play a key role in classroom and assisting learning across primary, secondary or special education. They support the class and teacher, helping manage workloads and effectively deliver learning. They may work with children of any age range individually or in groups, including those with special educational needs and emotional vulnerabilities. They make sure pupils understand the work they’ve been set and stay on track making continual progress.This Apprenticeship will help improve your skills and progress your career and is especially designed for people who would like to become a Teaching Assistant, Learning Support Assistant, Specialist Support Assistant or Support for Specialist Curriculum Areas.The focus of the course is to train you further in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career.

Requirements
You will need GCSEs in English and Maths, preferably at Grade C or above and must have good communication skills. You must be employed for 30 hours a week in a relevant role to undertake this qualification. You will be required to undertake a DBS check.

Assessment
As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with Powerpoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. An e-portfolio will be used for collection and submission of evidence.

Progression
Learners who complete this course can progress on to the Teaching Assistant Level 3 Standard.

Category
Education & Training

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Intermediate Apprenticeship - Supporting Teaching and Learning in SchoolsCost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Wed (Morning)Location: Frome, Palmer Street

Overview
Teaching Assistants play a key role in classroom and assisting learning across primary, secondary or special education. They support the class and teacher, helping manage workloads and effectively deliver learning. They may work with children of any age range individually or in groups, including those with special educational needs and emotional vulnerabilities. They make sure pupils understand the work they’ve been set and stay on track making continual progress.This Apprenticeship will help improve your skills and progress your career and is especially designed for people who would like to become a Teaching Assistant, Learning Support Assistant, Specialist Support Assistant or Support for Specialist Curriculum Areas.The focus of the course is to train you further in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career.

Requirements
You will need GCSEs in English and Maths, preferably at Grade C or above and must have good communication skills. You must be employed for 30 hours a week in a relevant role to undertake this qualification. You will be required to undertake a DBS check.

Assessment
As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with Powerpoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. An e-portfolio will be used for collection and submission of evidence.

Progression
Learners who complete this course can progress on to the Teaching Assistant Level 3 Standard.

Category
Education & Training

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Intermediate Apprenticeship - Supporting Teaching and Learning in SchoolsCost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Wed (Morning)Location: Frome, Palmer Street

Overview
Teaching Assistants play a key role in classroom and assisting learning across primary, secondary or special education. They support the class and teacher, helping manage workloads and effectively deliver learning. They may work with children of any age range individually or in groups, including those with special educational needs and emotional vulnerabilities. They make sure pupils understand the work they’ve been set and stay on track making continual progress.This Apprenticeship will help improve your skills and progress your career and is especially designed for people who would like to become a Teaching Assistant, Learning Support Assistant, Specialist Support Assistant or Support for Specialist Curriculum Areas.The focus of the course is to train you further in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career.

Requirements
You will need GCSEs in English and Maths, preferably at Grade C or above and must have good communication skills. You must be employed for 30 hours a week in a relevant role to undertake this qualification. You will be required to undertake a DBS check.

Assessment
As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with Powerpoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. An e-portfolio will be used for collection and submission of evidence.

Progression
Learners who complete this course can progress on to the Teaching Assistant Level 3 Standard.

Category
Education & Training

Enquire Now

Intermediate Apprenticeship - Supporting Teaching and Learning in SchoolsCost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Wed (Morning)Location: Frome, Palmer Street

Overview
Teaching Assistants play a key role in classroom and assisting learning across primary, secondary or special education. They support the class and teacher, helping manage workloads and effectively deliver learning. They may work with children of any age range individually or in groups, including those with special educational needs and emotional vulnerabilities. They make sure pupils understand the work they’ve been set and stay on track making continual progress.This Apprenticeship will help improve your skills and progress your career and is especially designed for people who would like to become a Teaching Assistant, Learning Support Assistant, Specialist Support Assistant or Support for Specialist Curriculum Areas.The focus of the course is to train you further in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career.

Requirements
You will need GCSEs in English and Maths, preferably at Grade C or above and must have good communication skills. You must be employed for 30 hours a week in a relevant role to undertake this qualification. You will be required to undertake a DBS check.

Assessment
As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with Powerpoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. An e-portfolio will be used for collection and submission of evidence.

Progression
Learners who complete this course can progress on to the Teaching Assistant Level 3 Standard.

Category
Education & Training

Enquire Now

Intermediate Apprenticeship - Supporting Teaching and Learning in SchoolsCost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Wed (Morning)Location: Frome, Palmer Street

Overview
Teaching Assistants play a key role in classroom and assisting learning across primary, secondary or special education. They support the class and teacher, helping manage workloads and effectively deliver learning. They may work with children of any age range individually or in groups, including those with special educational needs and emotional vulnerabilities. They make sure pupils understand the work they’ve been set and stay on track making continual progress.This Apprenticeship will help improve your skills and progress your career and is especially designed for people who would like to become a Teaching Assistant, Learning Support Assistant, Specialist Support Assistant or Support for Specialist Curriculum Areas.The focus of the course is to train you further in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career.

Requirements
You will need GCSEs in English and Maths, preferably at Grade C or above and must have good communication skills. You must be employed for 30 hours a week in a relevant role to undertake this qualification. You will be required to undertake a DBS check.

Assessment
As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with Powerpoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. An e-portfolio will be used for collection and submission of evidence.

Progression
Learners who complete this course can progress on to the Teaching Assistant Level 3 Standard.

Category
Education & Training

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Intermediate Apprenticeship - Supporting Teaching and Learning in SchoolsCost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Thu (Morning)Location: Taunton, Courtenay House

Overview
Teaching Assistants play a key role in classroom and assisting learning across primary, secondary or special education. They support the class and teacher, helping manage workloads and effectively deliver learning. They may work with children of any age range individually or in groups, including those with special educational needs and emotional vulnerabilities. They make sure pupils understand the work they’ve been set and stay on track making continual progress.This Apprenticeship will help improve your skills and progress your career and is especially designed for people who would like to become a Teaching Assistant, Learning Support Assistant, Specialist Support Assistant or Support for Specialist Curriculum Areas.The focus of the course is to train you further in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career.

Requirements
You will need GCSEs in English and Maths, preferably at Grade C or above and must have good communication skills. You must be employed for 30 hours a week in a relevant role to undertake this qualification. You will be required to undertake a DBS check.

Assessment
As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with Powerpoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. An e-portfolio will be used for collection and submission of evidence.

Progression
Learners who complete this course can progress on to the Teaching Assistant Level 3 Standard.

Category
Education & Training

Enquire Now

Intermediate Apprenticeship - Supporting Teaching and Learning in SchoolsCost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Tue (Morning)Location: Wells, Portway Building

Overview
Teaching Assistants play a key role in classroom and assisting learning across primary, secondary or special education. They support the class and teacher, helping manage workloads and effectively deliver learning. They may work with children of any age range individually or in groups, including those with special educational needs and emotional vulnerabilities. They make sure pupils understand the work they’ve been set and stay on track making continual progress. This Apprenticeship will help improve your skills and progress your career and is especially designed for people who would like to become a Teaching Assistant, Learning Support Assistant, Specialist Support Assistant or Support for Specialist Curriculum Areas. The focus of the course is to train you further in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career.

Requirements
You will need GCSEs in English and Maths, preferably at Grade C or above and must have good communication skills. You must be employed for 30 hours a week in a relevant role to undertake this qualification. You will be required to undertake a DBS check.

Assessment
As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with Powerpoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. An e-portfolio will be used for collection and submission of evidence.

Progression
Learners who complete this course can progress on to the Teaching Assistant Level 3 Standard.

Category
Education & Training

Enquire Now

Intermediate Apprenticeship - Supporting Teaching and Learning in SchoolsCost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Thu (Morning)Location: Yeovil, Dolphin House

Overview
Teaching Assistants play a key role in classroom and assisting learning across primary, secondary or special education. They support the class and teacher, helping manage workloads and effectively deliver learning. They may work with children of any age range individually or in groups, including those with special educational needs and emotional vulnerabilities. They make sure pupils understand the work they’ve been set and stay on track making continual progress. This Apprenticeship will help improve your skills and progress your career and is especially designed for people who would like to become a Teaching Assistant, Learning Support Assistant, Specialist Support Assistant or Support for Specialist Curriculum Areas. The focus of the course is to train you further in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career.

Requirements
You will need GCSEs in English and Maths, preferably at Grade C or above and must have good communication skills. You must be employed for 30 hours a week in a relevant role to undertake this qualification. You will be required to undertake a DBS check.

Assessment
As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with Powerpoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. An e-portfolio will be used for collection and submission of evidence.

Progression
Learners who complete this course can progress on to the Teaching Assistant Level 3 Standard.

Category
Education & Training

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Level 2 Certificate in Supporting Teaching and Learning in Schools (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Wed (Morning)Location: Bridgwater, Eastover Primary School

Overview
This nationally recognised qualification is for you if you work in any classroom or learning support role for at least 10 hours per week in either a paid or voluntary capacity. It will help improve your skills and progress your career and is especially designed for people who would like to become a teaching assistant, learning support assistant or a SEN assistant. The focus of the course is to train you further in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career.

Requirements
Good standard of literacy and numeracy skills. Good communication skills. Average of 10 hours per week working in a school, either paid or voluntary.

Assessment
As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with PowerPoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. A e-portfolio will be used for collection and submission of evidence. Learners must achieve 30 credits in total from a combination of mandatory and optional units. The mandatory units cover general aspects of school and classroom support, learners can then choose specific optional units that match their particular work role or school environment.

Progression
Those who develop in their role through this qualification can progress onto the Level 3 Diploma in Specialist Support for Teaching and Learning in Schools.

Category
Education & Training

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Level 2 Certificate in Supporting Teaching and Learning in Schools (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Wed (Morning)Location: Frome, Palmer Street

Overview
This nationally recognised qualification is for you if you work in any classroom or learning support role for at least 10 hours per week in either a paid or voluntary capacity. It will help improve your skills and progress your career and is especially designed for people who would like to become a teaching assistant, learning support assistant or a SEN assistant. The focus of the course is to train you further in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career.

Requirements
Good standard of literacy and numeracy skills. Good communication skills. Average of 10 hours per week working in a school, either paid or voluntary.

Assessment
As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with PowerPoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. A e-portfolio will be used for collection and submission of evidence. Learners must achieve 30 credits in total from a combination of mandatory and optional units. The mandatory units cover general aspects of school and classroom support, learners can then choose specific optional units that match their particular work role or school environment.

Progression
Those who develop in their role through this qualification can progress onto the Level 3 Diploma in Specialist Support for Teaching and Learning in Schools.

Category
Education & Training

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Level 2 Certificate in Supporting Teaching and Learning in Schools (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Thu (Morning)Location: Taunton, Courtenay House

Overview
This nationally recognised qualification is for you if you work in any classroom or learning support role for at least 10 hours per week in either a paid or voluntary capacity. It will help improve your skills and progress your career and is especially designed for people who would like to become a teaching assistant, learning support assistant or a SEN assistant. The focus of the course is to train you further in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career

Requirements
Good standard of literacy and numeracy skills. Good communication skills. Average of 10 hours per week working in a school, either paid or voluntary.

Assessment
As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with PowerPoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. A e-portfolio will be used for collection and submission of evidence. Learners must achieve 30 credits in total from a combination of mandatory and optional units. The mandatory units cover general aspects of school and classroom support, learners can then choose specific optional units that match their particular work role or school environment.

Progression
Those who develop in their role through this qualification can progress onto the Level 3 Diploma in Specialist Support for Teaching and Learning in Schools.

Category
Education & Training

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Level 2 Certificate in Supporting Teaching and Learning in Schools (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Tue (Morning)Location: Wells, Portway Building

Overview
This nationally recognised qualification is for you if you work in any classroom or learning support role for at least 10 hours per week in either a paid or voluntary capacity.It will help improve your skills and progress your career and is especially designed for people who would like to become a teaching assistant, learning support assistant or a SEN assistant.The focus of the course is to train you further in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career.

Requirements
Good standard of literacy and numeracy skills. Good communication skills.Average of 10 hours per week working in a school, either paid or voluntary

Assessment
As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with PowerPoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you.There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. A e-portfolio will be used for collection and submission of evidence. Learners must achieve 30 credits in total from a combination of mandatory and optional units. The mandatory units cover general aspects of school and classroom support, learners can then choose specific optional units that match their particular work role or school environment.

Progression
Those who develop in their role through this qualification can progress onto the Level 3 Diploma in Specialist Support for Teaching and Learning in Schools.

Category
Education & Training

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Level 2 Certificate in Supporting Teaching and Learning in Schools (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Thu (Morning)Location: Yeovil, Dolphin House

Overview
This nationally recognised qualification is for you if you work in any classroom or learning support role for at least 10 hours per week in either a paid or voluntary capacity.It will help improve your skills and progress your career and is especially designed for people who would like to become a teaching assistant, learning support assistant or a SEN assistant. The focus of the course is to train you further in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career.

Requirements
Good standard of literacy and numeracy skills. Good communication skills. Average of 10 hours per week working in a school, either paid or voluntary.

Assessment
As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with PowerPoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. A e-portfolio will be used for collection and submission of evidence. Learners must achieve 30 credits in total from a combination of mandatory and optional units. The mandatory units cover general aspects of school and classroom support, learners can then choose specific optional units that match their particular work role or school environment.

Progression
Those who develop in their role through this qualification can progress onto the Level 3 Diploma in Specialist Support for Teaching and Learning in Schools.

Category
Education & Training

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Level 3 Diploma in Specialist Support for Teaching and Learning in Schools (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 months, Day: Thu (Morning)Location: Yeovil, Dolphin House

Overview
This Level 3 nationally recognised qualification is for you if you work in a classroom or learning support role and offer specialist support for pupils in primary, secondary or specialist schools.It will help improve your skills and progress your career and is especially designed for people who would like to become a teaching assistant, learning support assistant or a SEN assistant or gain a promotion to become a senior teaching assistant.The focus of the course is to train you further in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career.

Requirements
A relevant L2 qualification. Significant experience working in a classroom.Excellent literacy and numeracy skills. Minimum of 16 paid hours per week working in a school.

Assessment
As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with Powerpoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. An e-portfolio will be used for collection and submission of evidence.

Progression
Those progressing from a Level 3 qualification may want to consider a Foundation Degree, or Level 4 Certificate for the Advanced Practitioner in Schools and Colleges.

Category
Education & Training

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Level 3 Diploma in Specialist Support for Teaching and Learning in Schools (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 months, Day: Thu (Morning)Location: Taunton, Courtenay House

Overview
This Level 3 nationally recognised qualification is for you if you work in a classroom or learning support role and offer specialist support for pupils in primary, secondary or specialist schools. It will help improve your skills and progress your career and is especially designed for people who would like to become a teaching assistant, learning support assistant or a SEN assistant or gain a promotion to become a senior teaching assistant. The focus of the course is to train you further in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career.

Requirements
A relevant L2 qualification. Significant experience working in a classroom. Excellent literacy and numeracy skills. Minimum of 16 paid hours per week working in a school.

Assessment
As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with Powerpoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. An e-portfolio will be used for collection and submission of evidence.

Progression
Those progressing from a Level 3 qualification may want to consider a Foundation Degree, or Level 4 Certificate for the Advanced Practitioner in Schools and Colleges.

Category
Education & Training

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Level 3 Diploma in Specialist Support for Teaching and Learning in Schools (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 months, Day: Tue (Morning)Location: Wells, Portway Building

Overview
This Level 3 nationally recognised qualification is for you if you work in a classroom or learning support role and offer specialist support for pupils in primary, secondary or specialist schools. It will help improve your skills and progress your career and is especially designed for people who would like to become a teaching assistant, learning support assistant or a SEN assistant or gain a promotion to become a senior teaching assistant.The focus of the course is to train you further in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career.

Requirements
A relevant L2 qualification. Significant experience working in a classroom. Excellent literacy and numeracy skills. Minimum of 16 paid hours per week working in a school.

Assessment
As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with Powerpoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. An e-portfolio will be used for collection and submission of evidence.

Progression
Those progressing from a Level 3 qualification may want to consider a Foundation Degree, or Level 4 Certificate for the Advanced Practitioner in Schools and Colleges.

Category
Education & Training

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Level 3 Diploma in Specialist Support for Teaching and Learning in Schools (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 months, Day: Thu (Evening)Location: Taunton, Courtenay House

Overview
This Level 3 nationally recognised qualification is for you if you work in a classroom or learning support role and offer specialist support for pupils in primary, secondary or specialist schools.It will help improve your skills and progress your career and is especially designed for people who would like to become a teaching assistant, learning support assistant or a SEN assistant or gain a promotion to become a senior teaching assistant.The focus of the course is to train you further in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career.

Requirements
A relevant L2 qualification. Significant experience working in a classroom. Excellent literacy and numeracy skills. Minimum of 16 paid hours per week working in a school.

Assessment
As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with Powerpoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. An e-portfolio will be used for collection and submission of evidence.

Progression
Those progressing from a Level 3 qualification may want to consider a Foundation Degree, or Level 4 Certificate for the Advanced Practitioner in Schools and Colleges.

Category
Education & Training

Enquire Now

Level 3 Diploma in Specialist Support for Teaching and Learning in Schools (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 months, Day: Wed (Morning)Location: Bridgwater, Churchill House

Overview
This Level 3 nationally recognised qualification is for you if you work in a classroom or learning support role and offer specialist support for pupils in primary, secondary or specialist schools. It will help improve your skills and progress your career and is especially designed for people who would like to become a teaching assistant, learning support assistant or a SEN assistant or gain a promotion to become a senior teaching assistant. The focus of the course is to train you further in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career.

Requirements
A relevant L2 qualification. Significant experience working in a classroom. Excellent literacy and numeracy skills. Minimum of 16 paid hours per week working in a school.

Assessment
This course is rolling so can be joined at any point in the year. As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with PowerPoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you.There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. An e-portfolio will be used for collection and submission of evidence.

Progression
Those progressing from a Level 3 qualification may want to consider a Foundation Degree, or Level 4 Certificate for the Advanced Practitioner in Schools and Colleges.

Category
Education & Training

Enquire Now

Level 3 Diploma in Specialist Support for Teaching and Learning in Schools (QCF)Cost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 months, Day: Wed (Morning)Location: Frome, Palmer Street

Overview
This Level 3 nationally recognised qualification is for you if you work in a classroom or learning support role and offer specialist support for pupils in primary, secondary or specialist schools.It will help improve your skills and progress your career and is especially designed for people who would like to become a teaching assistant, learning support assistant or a SEN assistant or gain a promotion to become a senior teaching assistant.The focus of the course is to train you further in child development, health and safety, building relationships and supporting pupils' learning. With the extra skills and knowledge will come growing confidence and the opportunity to demonstrate competence to employers in order to advance your career.

Requirements
A relevant L2 qualification. Significant experience working in a classroom. Excellent literacy and numeracy skills. Minimum of 16 paid hours per week working in a school.

Assessment
This course is rolling so can be joined at any point in the year. As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and training workshops run by our expert tutors with PowerPoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you.There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. You will have one-to-one session with your tutor and access to online resources. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. An e-portfolio will be used for collection and submission of evidence.

Progression
Those progressing from a Level 3 qualification may want to consider a Foundation Degree, or Level 4 Certificate for the Advanced Practitioner in Schools and Colleges.

Category
Education & Training

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English Entry Level 2 (new)Cost: Free – eligibility criteria applies

Start: 01/08/2019Location:

Overview

Requirements

Assessment

Progression

Category
English

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Functional Skills EnglishCost: Free – eligibility criteria applies

Start: Anytime, Duration: 4-9 Months, Day: Tue (Afternoon)Location: Bridgwater, Churchill House

Overview
This free course in Functional Skills English will help you improve your skills and gain a nationally recognised qualification: City & Guilds Functional Skills English at Entry Level, Level 1 or Level 2. The course is designed to:● Help you at work ● Refresh your skills in reading, writing and verbal communication ● Improve your chances of getting a job or changing career ● Help you with everyday activities such as writing letters and helping your children with their school work ● Build your confidence ● Develop your English skills to enable you to progress onto other courses like GCSEs The course will cover a range of topics including punctuation, spelling, grammar, reading, speaking and listening strategies. Functional Skills English is about using English in the real world, so these topics will be put into an everyday, practical context so that you can demonstrate that you can use your knowledge outside of the course.

Requirements
No formal qualifications or experience are required for this course. Learners must be 19+. There will be an initial assessment to decide which level is best for you.

Assessment
There will be a mixture of work as a whole class, small group work and directed self-study to meet your needs. Our expert tutors will work with you to build a course and resources to suit your learning style and help steer you towards achieving your goal and qualification. The duration of your course will vary depending on level and learning required, but the average course will last between four and six months. Practising what you have learnt during your lessons will improve your chances of success. Your tutor will give you homework on a regular basis and will recommend books and free online resources so that you can study independently.

Progression
On completion of this course, previous students have progressed on to a Maths course, moved on to GCSE English Language or enrolled on a course to improve their computer skills.

Category
English

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Functional Skills EnglishCost: Free – eligibility criteria applies

Start: Anytime, Duration: 4-9 Months, Day: Wed (Morning)Location: Chard, Chard Library

Overview
This free course in Functional Skills English will help you improve your skills and gain a nationally recognised qualification: City & Guilds Functional Skills English at Entry Level, Level 1 or Level 2.The course is designed to: ● Help you at work ● Refresh your skills in reading, writing and verbal communication ● Improve your chances of getting a job or changing career ● Help you with everyday activities such as writing letters and helping your children with their school work ● Build your confidence ● Develop your English skills to enable you to progress onto other courses like GCSEs The course will cover a range of topics including punctuation, spelling, grammar, reading, speaking and listening strategies. Functional Skills English is about using English in the real world, so these topics will be put into an everyday, practical context so that you can demonstrate that you can use your knowledge outside of the course.

Requirements
No formal qualifications or experience are required for this course. Learners must be 19+. There will be an initial assessment to decide which level is best for you.

Assessment
There will be a mixture of work as a whole class, small group work and directed self-study to meet your needs. Our expert tutors will work with you to build a course and resources to suit your learning style and help steer you towards achieving your goal and qualification. The duration of your course will vary depending on level and learning required, but the average course will last between four and six months. Practising what you have learnt during your lessons will improve your chances of success. Your tutor will give you homework on a regular basis and will recommend books and free online resources so that you can study independently.

Progression
On completion of this course, previous students have progressed on to a Maths course, moved on to GCSE English Language or enrolled on a course to improve their computer skills.

Category
English

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Functional Skills EnglishCost: Free – eligibility criteria applies

Start: Anytime, Duration: 4-9 Months, Day: Mon (Morning)Location: Frome, Palmer Street

Overview
This free course in Functional Skills English will help you improve your skills and gain a nationally recognised qualification: City & Guilds Functional Skills English at Entry Level, Level 1 or Level 2. The course is designed to: ● Help you at work ● Refresh your skills in reading, writing and verbal communication ● Improve your chances of getting a job or changing career ● Help you with everyday activities such as writing letters and helping your children with their school work ● Build your confidence ● Develop your English skills to enable you to progress onto other courses like GCSEs The course will cover a range of topics including punctuation, spelling, grammar, reading, speaking and listening strategies. Functional Skills English is about using English in the real world, so these topics will be put into an everyday, practical context so that you can demonstrate that you can use your knowledge outside of the course.

Requirements
No formal qualifications or experience are required for this course. Learners must be 19+. There will be an initial assessment to decide which level is best for you.

Assessment
There will be a mixture of work as a whole class, small group work and directed self-study to meet your needs. Our expert tutors will work with you to build a course and resources to suit your learning style and help steer you towards achieving your goal and qualification. The duration of your course will vary depending on level and learning required, but the average course will last between four and six months.Practising what you have learnt during your lessons will improve your chances of success. Your tutor will give you homework on a regular basis and will recommend books and free online resources so that you can study independently.

Progression
On completion of this course, previous students have progressed on to a Maths course, moved on to GCSE English Language or enrolled on a course to improve their computer skills.

Category
English

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Functional Skills EnglishCost: Free – eligibility criteria applies

Start: Anytime, Duration: 4-9 Months, Day: Thu (Afternoon)Location: Minehead, Old Hospital, Minehead

Overview
This free course in Functional Skills English will help you improve your skills and gain a nationally recognised qualification: City & Guilds Functional Skills English at Entry Level, Level 1 or Level 2. The course is designed to: ● Help you at work ● Refresh your skills in reading, writing and verbal communication ● Improve your chances of getting a job or changing career ●Help you with everyday activities such as writing letters and helping your children with their school work ● Build your confidence ● Develop your English skills to enable you to progress onto other courses like GCSEs The course will cover a range of topics including punctuation, spelling, grammar, reading, speaking and listening strategies. Functional Skills English is about using English in the real world, so these topics will be put into an everyday, practical context so that you can demonstrate that you can use your knowledge outside of the course.

Requirements
No formal qualifications or experience are required for this course. Learners must be 19+. There will be an initial assessment to decide which level is best for you.

Assessment
There will be a mixture of work as a whole class, small group work and directed self-study to meet your needs. Our expert tutors will work with you to build a course and resources to suit your learning style and help steer you towards achieving your goal and qualification. The duration of your course will vary depending on level and learning required, but the average course will last between four and six months. Practising what you have learnt during your lessons will improve your chances of success. Your tutor will give you homework on a regular basis and will recommend books and free online resources so that you can study independently.

Progression
On completion of this course, previous students have progressed on to a Maths course, moved on to GCSE English Language or enrolled on a course to improve their computer skills.

Category
English

Enquire Now

Functional Skills EnglishCost: Free – eligibility criteria applies

Start: Anytime, Duration: 4-9 Months, Day: Wed (Afternoon)Location: Taunton, Courtenay House

Overview
This free course in Functional Skills English will help you improve your skills and gain a nationally recognised qualification: City & Guilds Functional Skills English at Entry Level, Level 1 or Level 2.The course is designed to: ● Help you at work ● Refresh your skills in reading, writing and verbal communication ● Improve your chances of getting a job or changing career ● Help you with everyday activities such as writing letters and helping your children with their school work ● Build your confidence ● Develop your English skills to enable you to progress onto other courses like GCSEs The course will cover a range of topics including punctuation, spelling, grammar, reading, speaking and listening strategies. Functional Skills English is about using English in the real world, so these topics will be put into an everyday, practical context so that you can demonstrate that you can use your knowledge outside of the course.

Requirements
No formal qualifications or experience are required for this course. Learners must be 19+. There will be an initial assessment to decide which level is best for you.

Assessment
There will be a mixture of work as a whole class, small group work and directed self-study to meet your needs.Our expert tutors will work with you to build a course and resources to suit your learning style and help steer you towards achieving your goal and qualification. The duration of your course will vary depending on level and learning required, but the average course will last between four and six months. Practising what you have learnt during your lessons will improve your chances of success. Your tutor will give you homework on a regular basis and will recommend books and free online resources so that you can study independently.

Progression
On completion of this course, previous students have progressed on to a Maths course, moved on to GCSE English Language or enrolled on a course to improve their computer skills.

Category
English

Enquire Now

Functional Skills EnglishCost: Free – eligibility criteria applies

Start: Anytime, Duration: 4-9 Months, Day: Thu (Morning)Location: Yeovil, Dolphin House

Overview
This free course in Functional Skills English will help you improve your skills and gain a nationally recognised qualification: City & Guilds Functional Skills English at Entry Level, Level 1 or Level 2.The course is designed to: ● Help you at work ● Refresh your skills in reading, writing and verbal communication ● Improve your chances of getting a job or changing career ● Help you with everyday activities such as writing letters and helping your children with their school work ● Build your confidence ● Develop your English skills to enable you to progress onto other courses like GCSEsThe course will cover a range of topics including punctuation, spelling, grammar, reading, speaking and listening strategies. Functional Skills English is about using English in the real world, so these topics will be put into an everyday, practical context so that you can demonstrate that you can use your knowledge outside of the course.

Requirements
No formal qualifications or experience are required for this course. Learners must be 19+. There will be an initial assessment to decide which level is best for you.

Assessment
There will be a mixture of work as a whole class, small group work and directed self-study to meet your needs.Our expert tutors will work with you to build a course and resources to suit your learning style and help steer you towards achieving your goal and qualification. The duration of your course will vary depending on level and learning required, but the average course will last between four and six months.Practising what you have learnt during your lessons will improve your chances of success. Your tutor will give you homework on a regular basis and will recommend books and free online resources so that you can study independently.

Progression
On completion of this course, previous students have progressed on to a Maths course, moved on to GCSE English Language or enrolled on a course to improve their computer skills.

Category
English

Enquire Now

Understanding English For Beginners 2Cost: Free – eligibility criteria applies

Start: 09/01/2020, Day: Thu (Afternoon)Location: Taunton, Courtenay House

Overview

Requirements

Assessment

Progression

Category
English

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Understanding English For Beginners 2Cost: Free – eligibility criteria applies

Start: 08/01/2020, Day: Wed (Afternoon)Location: Bridgwater, Churchill House

Overview

Requirements

Assessment

Progression

Category
English

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Literacy Boost - Queen Camel - Preston Primary SchoolCost: Free – eligibility criteria applies

Start: 18/11/2019Location: Yeovil, Countess Gwytha Primary School, Yeovil

Overview
For parents and children to work together in school on literacy related activities which will support and develop both the childs and parents learning and confidence

Requirements

Assessment

Progression

Category
Family, English and Maths

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Maths In Year 1 - Preston Primary SchoolCost: Free – eligibility criteria applies

Start: 15/11/2019, Day: Fri (Afternoon)Location: Yeovil, Preston Primary School

Overview
For parents and children to work together in school on maths related activities which will support and develop both the childs and parents learning and confidence

Requirements

Assessment

Progression

Category
Family, English and Maths

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1 Day Mental HealthCost: £65.50

Start: 11/01/2020, Day: Fri (Morning)Location: Yeovil, Dolphin House

Overview
This one day mental health awareness and skills course qualifies you as an MHFA Champion, giving you: Knowledge and confidence to provide Mental Health First Aid for the most common mental health issues An understanding of how to help build a mentally healthy workplace, challenge stigma and support positive wellbeing If you complete the course ... Show More

Requirements
There are no entry requirements for the course just a willingness to learn.

Assessment
One day face to face course Learning takes place through a mix of presentations, group discussions and workshop activities The workshop is delivered by a qualified Mental Health First Aid Instructor

Progression
You will have the opportunity to progress on to the two day MHFA Mental Health First Aid Course.

Category
General lnterest

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1 Day Mental HealthCost: £65.50

Start: 20/03/2020, Day: Fri (Morning)Location: Yeovil, Dolphin House

Overview
This one day mental health awareness and skills course qualifies you as an MHFA Champion, giving you: Knowledge and confidence to provide Mental Health First Aid for the most common mental health issues An understanding of how to help build a mentally healthy workplace, challenge stigma and support positive wellbeing If you complete the course you will get;A certificate of attendance to say you are an MHFA Champion A manual to refer to whenever you need it A quick reference card for the Mental Health First Aid action plan A workbook including a helpful toolkit to support your own mental health A copy of the Line Managers' Resource, an invaluable source of advice on how to support an employee experiencing mental ill health

Requirements
There are no entry requirements for the course just a willingness to learn.

Assessment
One day face to face course Learning takes place through a mix of presentations, group discussions and workshop activities The workshop is delivered by a qualified Mental Health First Aid Instructor

Progression
You will have the opportunity to progress on to the two day MHFA Mental Health First Aid Course.

Category
General lnterest

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2 Day Mental HealthCost: £116.00

Start: 23/04/2020Location: Yeovil, Dolphin House

Overview
This two day course qualifies you as a Mental Health First Aider, giving you:An in-depth understanding of mental health and the factors that can affect wellbeing Practical skills to spot the triggers and signs of a range of mental health issues Confidence to step in, reassure and support a person in distress using the Mental Health First Aid action plan Enhanced interpersonal skills such as non-judgemental listening Knowledge to help someone recover their health by guiding them to further support - whether through self-help resources, internal support such as EAP, or external sources such as their GP An understanding of how to keep yourself safe while performing your duties If you complete the course you will get:A certificate of attendance to say you are a Mental Health First Aider A manual to refer to whenever you need it A quick reference card for the Mental Health First Aid action plan A workbook including a helpful toolkit to support your own mental health

Requirements
There are no entry requirements for the course just a willingness to learn.

Assessment
Two day face to face course across four manageable sessions Learning takes place through a mix of presentations, group discussions and workshop activities Each session is built around a Mental Health First Aid action plan The course is delivered by an experienced and qualified Mental Health First Aid Instructor

Progression

Category
General lnterest

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2 Day Mental HealthCost: £116.00

Start: 14/01/2020Location: Yeovil, Dolphin House

Overview
This two day course qualifies you as a Mental Health First Aider, giving you:An in-depth understanding of mental health and the factors that can affect wellbeing Practical skills to spot the triggers and signs of a range of mental health issues Confidence to step in, reassure and support a person in distress using the Mental Health First Aid action plan Enhanced interpersonal skills such as non-judgemental listening Knowledge to help someone recover their health by guiding them to further support - whether through self-help resources, internal support such as EAP, or external sources such as their GP An understanding of how to keep yourself safe while performing your duties If you complete the course you will get:A certificate of attendance to say you are a Mental Health First Aider A manual to refer to whenever you need it A quick reference card for the Mental Health First Aid action plan A workbook including a helpful toolkit to support your own mental health

Requirements
There are no entry requirements for the course just a willingness to learn.

Assessment
Two day face to face course across four manageable sessions Learning takes place through a mix of presentations, group discussions and workshop activities Each session is built around a Mental Health First Aid action plan The course is delivered by an experienced and qualified Mental Health First Aid Instructor

Progression

Category
General lnterest

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Art Class in Mixed MediaCost: £130.00

Start: 14/01/2020, Day: Tue (Afternoon)Location: Wellington, Wellington Community Centre

Overview
This course will enable you to improve your observational skills, painting and drawing techniques and try new ways of creating pictures in different styles and media. A variety of subject areas will be explored. You will have created a good cross section of work within the 10 week course, which will help to develop the knowledge and breadth of your creative abilities.

Requirements
This course is suitable for all levels of ability including beginners. Please bring along a sketching pencil (2B-6B), a watercolour pad as well as watercolour or acrylic paints of your choice.It is recommended to wear overalls or old clothes you don't mind getting a little messy.

Assessment

Progression

Category
General lnterest

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Beginners GolfCost: £41.00

Start: 21/04/2020, Day: Tue (Morning)Location: Taunton, Swingrite Golf Centre

Overview
Participants will learn the basics of the golf swing and gain a rudimentary knowledge of the rules of golf, whilst meeting like- minded people..

Requirements
No experience is necessary, this course is suitable for complete beginners. Please wear suitable outdoor clothing.

Assessment

Progression

Category
General lnterest

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Beginners Rhythm GuitarCost: £32.50

Start: 28/02/2020, Day: Fri (Evening)Location: Wellington, Rockwell Green Christian Centre

Overview

Requirements

Assessment

Progression

Category
General lnterest

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Bridge - Card Game Taster SessionCost: £0.00

Start: 08/02/2020, Day: Sat (Morning)Location: Bridgwater, Churchill House

Overview
Millions of people play bridge worldwide in clubs, tournaments, online and with friends at home, making it one of the world's most popular card games.This FREE taster session is suitable for beginners who are wanting to know more.

Requirements
Suitable for beginners who are wanting to learn a new hobby and gain new skills.

Assessment
This course will be a practical session to learn the basics of the card game bridge.It provides the opportunity to gain a new skills, stimulate the mind, meet new people and acquire a new hobby.

Progression

Category
General lnterest

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Card MakingCost: £15.00

Start: 13/03/2020, Day: Fri (Morning)Location: Taunton, Courtenay House

Overview

Requirements

Assessment

Progression

Category
General lnterest

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Creative Willow WorkshopCost: £39.00

Start: 18/04/2020, Day: Sat (Morning)Location: Wells, Portway Building

Overview
Create a small decorative or functional project during this workshop using a variety of methods. Choices include bird feeders, hearts, baskets, table decorations or something of your choice. Please bring photos or sketches or any inspirational material with you.

Requirements
All abilities welcome. Previous experience is helpful but not essential.Please wear comfortable suitable clothes and footwear for this workshop. Secateurs and tools will be available or you may choose to bring your own. Lightweight gardening gloves are optional. Please bring a pen or note pad if you wish to make notes.

Assessment
Demonstration, 1:1 Support, Practical exercises, Discussions, Examples of Willow Weaving and books will be available to help create Ideas.

Progression
Continue on other willow weaving workshops and courses to create new and different projects Progress on to a basket making course

Category
General lnterest

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Creative WritingCost: £13.00

Start: 05/03/2020, Day: Thu (Morning)Location: Yeovil, Dolphin House

Overview
Creative expressive writing can help people connect with others and understand themselves better. It is personal writing that will help · find / develop and gain confidence using their voice through hands-on writing activities · share their writing and be heard in a supportive and friendly environment · discover the themes and approaches that they want to explore and develop.

Requirements
This course is suitable for anyone over 18 who can write in English – participants don’t need to have had any experience of creative writing or expressive writing.

Assessment
Support from a specialist, supportive tutorclassroom learningParticipants write short pieces of fiction, autobiography, or ‘autofiction’ (autobiographical fiction) live (i.e. not pre-prepared), in a variety of forms (e.g. story, poem, dialogue, letter), from a variety of prompts (e.g. text, picture, music, object, guided visualisation). They are invited (but not obliged) to share their pieces with the group, and to respond to each other’s work. Participants can feel free to experiment with different kinds of writing, while feeling safely held by a group with clear working guidelines.

Progression
Continue to practice expressive writing in your own time.Use writing to connect with others and understand yourself better

Category
General lnterest

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Creative Writing WorkshopCost: £39.00

Start: 21/03/2020, Day: Sat (Morning)Location: Taunton, Courtenay House

Overview
Creative expressive writing can help people connect with others and understand themselves better. It is personal writing that will help · find / develop and gain confidence using their voice through hands-on writing activities · share their writing and be heard in a supportive and friendly environment · discover the themes and approaches that they want to explore and develop.

Requirements
This course is suitable for anyone over 18 who can write in English – participants don’t need to have had any experience of creative writing or expressive writing.

Assessment
Support from a specialist, supportive tutorclassroom learningParticipants write short pieces of fiction, autobiography, or ‘autofiction’ (autobiographical fiction) live (i.e. not pre-prepared), in a variety of forms (e.g. story, poem, dialogue, letter), from a variety of prompts (e.g. text, picture, music, object, guided visualisation). They are invited (but not obliged) to share their pieces with the group, and to respond to each other’s work. Participants can feel free to experiment with different kinds of writing, while feeling safely held by a group with clear working guidelines.

Progression
Continue to practice expressive writing in your own time.Use writing to connect with others and understand yourself better

Category
General lnterest

Enquire Now

Creative Writing WorkshopCost: £39.00

Start: 09/03/2020, Day: Mon (Morning)Location: Ilminster, Monks Yard

Overview
Creative expressive writing can help people connect with others and understand themselves better. It is personal writing that will help · find / develop and gain confidence using their voice through hands-on writing activities · share their writing and be heard in a supportive and friendly environment · discover the themes and approaches that they want to explore and develop.

Requirements
age 18+

Assessment
· Support from a specialist, supportive tutor · classroom learning Participants write short pieces of fiction, autobiography, or ‘autofiction’ (autobiographical fiction) live (i.e. not pre-prepared), in a variety of forms (e.g. story, poem, dialogue, letter), from a variety of prompts (e.g. text, picture, music, object, guided visualisation). They are invited (but not obliged) to share their pieces with the group, and to respond to each other’s work. Participants can feel free to experiment with different kinds of writing, while feeling safely held by a group with clear working guidelines.

Progression
Continue to practice expressive writing in your own time. Use writing to connect with others and understand yourself better.

Category
General lnterest

Enquire Now

Creative Writing WorkshopCost: £39.00

Start: 04/04/2020, Day: Sat (Morning)Location: Wells, Portway Building

Overview
Would you like to explore ways to make your creative writing more vivid? This workshop will help you unlock your imagination - tips and guidance towards bringing work to life, including brainstorming, fun and intensive writing exercises and notebook practice. We'll think about how looking closely and using all the 5 senses can enrich the worlds we create and make them lively and convincing on the page.

Requirements
All welcome - whether your completely new to creative writing or have been developing your work for a while

Assessment
Demonstration, 1:1, Written Exercises, Brain storming, group discussions,

Progression

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'Free-Motion' Embroidery for BeginnersCost: £45.00

Start: 07/03/2020, Day: Sat (Morning)Location: Yeovil, Dolphin House

Overview
This workshop will give you the ability to create designs using your sewing machine and the free motion embroidery technique.

Requirements
Materials required: Sewing Machine (cable and foot) Embroidery/darning/open toe foot Basic Sewing kit Black (dark) thread (polyester will be fine) Scraps of various cotton fabricsAll background and associate pieces for the two fabric pieces will be included in a starter kit will be provided on the day by your tutor. Please Note: If you are unable to drop your feed dogs on your machine then you should have a small square flat plastic cover for them in with the kit that came with your machine. If you do not have this then please bring along some sticky tape and a piece of semi hard plastic i.e. a butter carton lid or something similar. This will then enable you to do free motion with your machines.

Assessment
The morning will consist with practicing without fabric and after some time in controlling the machine you will move onto a controlled piece using fabric and all will create the same piece of embroidery. After the lunch break you will be left to your own design or you can repeat the earlier design if desired

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'Free-Motion' Embroidery for BeginnersCost: £45.00

Start: 07/03/2020, Day: Sat (Morning)Location: Yeovil, Dolphin House

Overview
This workshop will give you the ability to create designs using your sewing machine and the free motion embroidery technique.

Requirements
Materials required: Sewing Machine (cable and foot) Embroidery/darning/open toe foot Basic Sewing kit Black (dark) thread (polyester will be fine) Scraps of various cotton fabricsAll background and associate pieces for the two fabric pieces will be included in a starter kit will be provided on the day by your tutor. Please Note: If you are unable to drop your feed dogs on your machine then you should have a small square flat plastic cover for them in with the kit that came with your machine. If you do not have this then please bring along some sticky tape and a piece of semi hard plastic i.e. a butter carton lid or something similar. This will then enable you to do free motion with your machines.

Assessment
The morning will consist with practicing without fabric and after some time in controlling the machine you will move onto a controlled piece using fabric and all will create the same piece of embroidery. After the lunch break you will be left to your own design or you can repeat the earlier design if desired

Progression

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Hand Drumming For BeginnersCost: £13.00

Start: 07/02/2020, Day: Fri (Morning)Location: Wellington, Rockwell Green Christian Centre

Overview
This session will introduce learners to basic djembe drumming techniques. We’ll explore rhythms, time signatures, patterns, cross-rhythms, call & response and more. There will be opportunities to improvise – for those who want to.Above all we’ll have fun. There will be a variety of drums provided but if you have your own please bring it along. This is aimed at adults and is not suitable for young children. Secondary age children are welcome so long as they are able to hold a rhythm and focus for a 3 hour session. Under 16s need to be accompanied by an adult.

Requirements
No experience need

Assessment

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Hand Drumming For ImproversCost: £15.00

Start: 07/02/2020, Day: Fri (Afternoon)Location: Wellington, Rockwell Green Christian Centre

Overview
This session will expand on skills around djembe drumming techniques. We’ll explore rhythms, time signatures, patterns, cross-rhythms, call & response and more. There will be opportunities to improvise – for those who want to.Above all we’ll have fun. There will be a variety of drums provided but if you have your own please bring it along. This is aimed at adults and is not suitable for young children. Secondary age children are welcome so long as they are able to hold a rhythm and focus for a 3 hour session. Under 16s need to be accompanied by an adult.

Requirements
Have done a previous workshop or have done some hand drumming in the past

Assessment

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Healing Through Crystals and Tarot ReadingCost: £39.00

Start: 06/06/2020, Day: Sat (Morning)Location: Taunton, Courtenay House

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Healing Through Crystals and Tarot ReadingCost: £39.00

Start: 16/05/2020, Day: Sat (Morning)Location: Wells, Portway Building

Overview
Have you had a physical or emotional illness that you just can’t heal? You may have been to countless doctors appointments or taken many different medicines or had much counselling but you are still stuck in the trauma that is happening to you? Then it is probably time for you to learn to self heal. If this is not you but you are interested in helping others then join us too. This course discusses and practices hands on healing, working with crystals, working with tarot, inner child therapy and journey work. It is a day of total time for you, to discover what is stopping you from healing and moving on. This course will be the start of your new journey into gaining confidence, health and mental wellbeing. What are you waiting for? You should enrol on this course if you want to learn new ways of helping to heal yourself from physical and emotional pain or to learn how to help others in the same way. The benefits to the student are that they will come away with new ideas, skills, techniques, on how they can learn about what makes them and others tick and causes the mental and physical issues they may be suffering from and learn about how to self-heal with the use of crystals and tarot card reading.

Requirements
The students need an open mind but previous experience is not needed. Students should be over 18.

Assessment
This course is delivered through practical’s, handouts, discussion by an experienced tutor. The course is only being delivered in the classroom. Learning is bespoke and tailored to students’ individual needs so will cover all styles of learning.Students may form friendships and camaraderie amongst their learning group as the subject matters discussed are so personal.Learners will learn how to conduct tarot card readings

Progression
After this course, students will be able to attend further courses on the individual subjects that they really enjoyed. On completion of the course you will have discovered new found interests and many previous students have gone on to further courses on reiki and tarot for example. Students will feel more confident in their approach to life and how to heal by themselves.

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Healing Through Crystals and Tarot ReadingCost: £39.00

Start: 25/04/2020Location: Yeovil, Dolphin House

Overview
You should enrol on this course if you want to learn new ways of helping to heal yourself from physical and emotional pain or to learn how to help others in the same way. The benefits to the student are that they will come away with new ideas, skills, techniques, on how they can learn about what makes them and others tick and causes the mental and physical issues they may be suffering from and learn about how to self-heal with the use of crystals and tarot card reading.

Requirements
age 18+

Assessment
This course is delivered through practical’s, handouts, discussion by an experienced tutor. The course is only being delivered in the classroom. · Learning is bespoke and tailored to students’ individual needs so will cover all styles of learning. Students may form friendships and camaraderie amongst their learning group as the subject matters discussed are so personal. · Learners will learn how to conduct tarot card readings

Progression
After this course, students will be able to attend further courses on the individual subjects that they really enjoyed. On completion of the course you will have discovered new found interests and many previous students have gone on to further courses on reiki and tarot for example. Students will feel more confident in their approach to life and how to heal by themselves.

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Holiday FrenchCost: £66.00

Start: 03/03/2020, Day: Tue (Evening)Location: Taunton, Courtenay House

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Holiday SpanishCost: £66.00

Start: 20/03/2020, Day: Fri (Afternoon)Location: Taunton, Courtenay House

Overview
This course is ideal for those with just a few words of Spanish who want to expand their vocabulary to sentences that can be used on holiday.This is an interactive short course covering greetings, basic introduction to directions and shopping.

Requirements

Assessment

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Improvers Rhythm GuitarCost: £78.00

Start: 06/02/2020, Day: Thu (Evening)Location: Taunton, Quaker Friends Meeting House

Overview
This course will be for people relatively new to playing guitar. You’ll need to be able to find your way around the 9 basic open chord shapes at a minimum. Primarily aimed at acoustic steel strung guitar, but suitable for nylon strung or electric guitar.We’ll look at both left hand and right hand techniques to enhance playing – including: more advanced chord shapes & barre chords, hammering on, strumming, dampening & finger picking. These techniques will allow students to explore their own choice of genre. Students will learn how to transpose songs and use a capo. Open tunings will also be touched on and explored if the students are interested.We will also cover changing strings.The course tutor is an experienced musician and music teacher who’s been playing guitar for over 30 years. Come along and enjoy

Requirements
For those who have completed the beginners course or those who already have experience of the basic 9 open chords as a minimum

Assessment
One to one guidanceDemonstration Discussion

Progression
There may be an opportunity to offer further sessions if there is sufficient demand.

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Learning About How To Heal YourselfCost: £26.00

Start: 04/04/2020, Day: Sat (Morning)Location: Yeovil, Dolphin House

Overview
In a world where we are looking for answers to deal with anxiety, lack of sleep, a focus on materialistic gain and modern technology, this course can offer some tools to help you work through it. You will learn about the practice of hands on healing on friends and family, you will find a new knowledge about crystals and how you can use them in your home. You will learn how to meditate and discover the world of tarot card reading to help you make decisions about your future. You will go home with a few new skills, a new crystal and a wealth of knowledge in how to trust your intuition and how to sort your life out! You should enrol on this course if you would like to learn about crystals, different ways we can learn to heal ourselves and friends and how to work with our intuition and tarot cards.

Requirements
Please bring a notebook and pen to make notes although there will be a handout. You will not need any prior knowledge, just an interest in alternative therapies for healing and have an open mind.

Assessment
The course is delivered in four hours with a 30 minute break in the middle. You will gain knowledge and skills to be able to practice working with crystals at home, using your intuition, hands on healing and the various forms of card readings and using your intuition. You will gain a small crystal of your choice to practice with at home.

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Mental Health AwarenessCost: £26.00

Start: 26/02/2020, Day: Wed (Morning)Location: Yeovil, Dolphin House

Overview
This introductory session raises awareness of mental health. You will gain:An understanding of what mental health is and how to challenge stigma A basic knowledge of some common mental health issues An introduction to looking after your own mental health and maintaining wellbeing Confidence to offer support someone in distress or who may be experiencing a mental health issue If you complete the course you will get;A certificate of attendance to say you are Mental Health Aware A manual to refer to whenever you need it A workbook including a helpful toolkit to support your own mental health

Requirements
There are no entry requirements, just a willingness to learn.

Assessment
Half day face to face course The workshop is delivered by a qualified Mental Health First Aid Instructor Learning takes place through a mix of presentations, group discussions and workshop activities

Progression
You will have the opportunity to progress on to the One Day MHFA Champion Course or the two day MHFA Mental Health First Aid Course.

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Numerology - An Introduction. What Will 2020 Mean For You?Cost: £39.00

Start: 31/01/2020, Day: Fri (Morning)Location: Taunton, Courtenay House

Overview
2020 is a year of big change, as was 2018. The reasons why will be explained within this 'Introduction to Numerology' Workshop. This workshop is for those who are new to Numerology, and wish to have some insight on the subject. We will look at the basic principles of Numerology and their core interpretations through their creative visual expressions (Intuitive / Sacred Geometry) and we will also touch on the Pythagorean Triangle - DOB and Name Interpretation (Practical / Concept). You can decide from here if Numerology is for you and whether you wish to continue onto the next stage/s of learning and which path suits you better.

Requirements
None

Assessment
One session, with an opportunity for more following on.

Progression
Numerology Levels 2 and 3 are also available following on from this.

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Slow Stitch WorkshopCost: £44.00

Start: 16/05/2020, Day: Sat (Morning)Location: Wells, Portway Building

Overview
A day spent learning a new hand stitching crafts, embroidery, redwork visible mending, a day of slow stitching, relaxing and rewardingThe day will be split into 3 section where a different embroidery/stitch/type will be explored.

Requirements
A desire to learn slow stitchingSomeone who likes to see something come to fruition slowly but surely and all done by hand with the feeling of achievement at the end of the workshop.

Assessment
Tutor will be on hand through out to guide you through each of the stitch groups included in the day. Practically as well as learning decorative stitching you will also be learning the art of visible mending an up and coming art based on the Japanese stitch of Sashikoclassroom learningEach element will be delivered to beginners, basic embroidery will cover 6-8 embroidery stiches and using a very simple pattern that can be embroidered to the students artistic interpretation. Redwork, covers one very simple stitch in one colour (red) only and will be a picture/pattern of the students choice. Sashiko will use a variety of fabrics to layer and then stitch a basic running stitch, straight lines or patterned this will then create a visual to the ‘mend’ embroidery/fabris.You will spend the time with like-minded people, and natter and stitch together and bounce ideas from one to the other. A very relaxing few hours spent as ‘me’ time.

Progression
On completion of the course you will have gained enough tuition to continue your pieces at home and complete and give you the confidence to try something in your own time. You may even find that this is a hobby for you and will set you up into finding a local group to attend.If enough people show interest then maybe a batch weekly /fortnightly group could be arranged through this outlet of SS&L

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Slow Stitch WorkshopCost: £44.00

Start: 04/04/2020, Day: Sat (Morning)Location: Yeovil, Dolphin House

Overview
A day spent learning a new hand stitching crafts, embroidery, redwork visible mending, a day of slow stitching, relaxing and rewarding · The day will be split into 3 section where a different embroidery/stitch/type will be explored.

Requirements
age 18+

Assessment
Tutor will be on hand through out to guide you through each of the stitch groups included in the day. · Practically as well as learning decorative stitching you will also be learning the art of visible mending an up and coming art based on the Japanese stitch of Sashiko · classroom learning · Each element will be delivered to beginners, basic embroidery will cover 6-8 embroidery stiches and using a very simple pattern that can be embroidered to the students artistic interpretation.

Progression
On completion of the course you will have gained enough tuition to continue your pieces at home and complete and give you the confidence to try something in your own time. You may even find that this is a hobby for you and will set you up into finding a local group to attend. · If enough people show interest then maybe a batch weekly /fortnightly group could be arranged through this outlet of SS&L

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Slow Stitch WorkshopCost: £44.00

Start: 30/05/2020, Day: Sat (Morning)Location: Taunton, Courtenay House

Overview
A day spent learning a new hand stitching crafts, embroidery, redwork visible mending, a day of slow stitching, relaxing and rewardingThe day will be split into 3 section where a different embroidery/stitch/type will be explored.

Requirements
A desire to learn slow stitchingSomeone who likes to see something come to fruition slowly but surely and all done by hand with the feeling of achievement at the end of the workshop.

Assessment
Tutor will be on hand through out to guide you through each of the stitch groups included in the day. Practically as well as learning decorative stitching you will also be learning the art of visible mending an up and coming art based on the Japanese stitch of Sashikoclassroom learningEach element will be delivered to beginners, basic embroidery will cover 6-8 embroidery stiches and using a very simple pattern that can be embroidered to the students artistic interpretation. Redwork, covers one very simple stitch in one colour (red) only and will be a picture/pattern of the students choice. Sashiko will use a variety of fabrics to layer and then stitch a basic running stitch, straight lines or patterned this will then create a visual to the ‘mend’ embroidery/fabris.You will spend the time with like-minded people, and natter and stitch together and bounce ideas from one to the other. A very relaxing few hours spent as ‘me’ time.

Progression
On completion of the course you will have gained enough tuition to continue your pieces at home and complete and give you the confidence to try something in your own time. You may even find that this is a hobby for you and will set you up into finding a local group to attend.If enough people show interest then maybe a batch weekly /fortnightly group could be arranged through this outlet of SS&L

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Tarot Card ReadingCost: £78.00

Start: 20/03/2020, Day: Fri (Morning)Location: Yeovil, Dolphin House

Overview
A typical student is someone who is interested in the subject of Tarot, may have practiced using them already or be a beginner but wants to learn how to use them for guidance and healing. They may also be just very open minded and want to know more about holistic therapies.

Requirements

Assessment
This course is delivered through practicals, handouts, discussion by an experienced tutor. The course is only being delivered in the classroom. · Learning is bespoke and tailored to students’ individual needs so will cover all styles of learning. Students may form friendships and camaraderie amongst their learning group as the subject matters discussed are so personal. The course is made up of 6 x 2 hours sessions over six weeks.

Progression
After this course, students will be able to attend further courses on helping people and themselves heal. On completion of the course you will have discovered new found interests and many previous students have gone on to further courses on reiki for example. Students will feel more confident in their approach to life and how to heal by themselves.

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Willow Weaving WorkshopCost: £49.00

Start: 21/03/2020Location: To Be Assigned

Overview

Requirements

Assessment

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Willow Weaving WorkshopCost: £49.00

Start: 02/05/2020, Day: Sat (Morning)Location: Ilminster, Monks Yard

Overview
With Spring and summer fast approaching, this one day workshop is aimed at making things outside, either decorative or functional. Try your hand at a bird feeder, hanging basket, plant support or something of your own choice. Lots of ideas and examples will be provided or bring your own. Use locally grown willow from the Somerset levels to create your masterpiece.

Requirements
Suitable for all abilities and appropriate for those who are new to willow weaving and those who are experienced. Bring your have a go frame of mind and create one or more projects.

Assessment
Opportunities for 1-1 supportExamples and demonstrationsOpportunity to go at your own pacePhotos and examples to enhance ideas and creations

Progression
Continue on other willow weaving workshops and courses to create new and different projectsProgress on to a basket making course

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Advanced Apprenticeship - Lead Adult Care WorkerCost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Wed (Morning)Location: Taunton, Courtenay House

Overview
A Level 3 Adult Care Worker Apprenticeship will provide the skills and knowledge for you to take your next steps working in the social care sector if you are employed in a role like that of a Lead Adult Care Worker, Key Worker, Senior Care Assistant or Housing Support Officer. You’ll learn further skills and knowledge to provide frontline care for vulnerable adults within their own homes, day care centres, residential and nursing homes and other healthcare settings with a focus on their safety, wellbeing and protection. Adult care workers carrying out their roles always have the ‘6 Cs’: ● Care - is caring consistently and enough about individuals to make a positive difference to their lives ● Compassion - is delivering care and support with kindness, consideration, dignity and respect ● Courage - is doing the right thing for people and speaking up if the individual they support is at risk ● Communication - good communication is central to successful caring relationships and effective team working ● Competence - is applying knowledge and skills to provide high quality care and support ● Commitment - to improving the experience of people who need care and support ensuring it is person-centred

Requirements
Candidates must undertake an enhanced DBS check.A good standard of education, ideally with GCSEs C/D and above or equivalent. Employment is required in a care environment. ● A patient, enthusiastic and understanding nature, good communication skills and the ability to work on your own with the initiative.

Assessment
Learning will be varied and will include workplace learning and fortnightly training workshops run by our expert tutors with PowerPoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of some individual and home study and there may be the requirement of witness testimonies from the workplace. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. A portfolio will be used for the collection of evidence.

Progression
The opportunity to continue studying for a full degree may be possible and you can discuss this with your tutor.

Category
Health & Social Care

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Advanced Apprenticeship - Lead Adult Care WorkerCost: Free – eligibility criteria applies

Start: Anytime, Duration: 18 Months, Day: Thu (Morning)Location: Yeovil, Dolphin House

Overview
A Level 3 Adult Care Worker Apprenticeship will provide the skills and knowledge for you to take your next steps working in the social care sector if you are employed in a role like that of a Lead Adult Care Worker, Key Worker, Senior Care Assistant or Housing Support Officer.You’ll learn further skills and knowledge to provide frontline care for vulnerable adults within their own homes, day care centres, residential and nursing homes and other healthcare settings with a focus on their safety, wellbeing and protection. Adult care workers carrying out their roles always have the ‘6 Cs’: ● Care - is caring consistently and enough about individuals to make a positive difference to their lives ● Compassion - is delivering care and support with kindness, consideration, dignity and respect ● Courage - is doing the right thing for people and speaking up if the individual they support is at risk ● Communication - good communication is central to successful caring relationships and effective team working ● Competence - is applying knowledge and skills to provide high quality care and support ● Commitment - to improving the experience of people who need care and support ensuring it is person-centred

Requirements
Candidates must undertake an enhanced DBS check.A good standard of education, ideally with GCSEs C/D and above or equivalent. Employment is required in a care environment. ● A patient, enthusiastic and understanding nature, good communication skills and the ability to work on your own with the initiative.

Assessment
Learning will be varied and will include workplace learning and fortnightly training workshops run by our expert tutors with PowerPoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of some individual and home study and there may be the requirement of witness testimonies from the workplace. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. A portfolio will be used for the collection of evidence.

Progression
The opportunity to continue studying for a full degree may be possible and you can discuss this with your tutor.

Category
Health & Social Care

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Intermediate Apprenticeship - Adult Care WorkerCost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 MonthsLocation: Wells, Portway Building

Overview
A Level 2 Adult Care Worker Apprenticeship will provide the skills and knowledge necessary for you to work in the social care sector if you are employed or looking for employment in roles like that of a Care Assistant, Care Worker, Support Worker or Mental Health Outreach Worker. If you have a patient, enthusiastic and understanding nature and want to make a positive difference to someone’s life then social care could be the perfect sector for you. You also need good communication skills and the ability to work on your own with the initiative to support people with a range of needs that could be physical, mental or emotional. You’ll learn to provide frontline care for vulnerable adults within their own homes, day care centres, residential and nursing homes and other healthcare settings with a focus on their safety, wellbeing and protection.Adult care workers carrying out their roles always have the ‘6 Cs’:● Care - is caring consistently and enough about individuals to make a positive difference to their lives ● Compassion - is delivering care and support with kindness, consideration, dignity and respect ● Courage - is doing the right thing for people and speaking up if the individual they support is at risk ● Communication - good communication is central to successful caring relationships and effective team working ● Competence - is applying knowledge and skills to provide high quality care and support● Commitment - to improving the experience of people who need care and support ensuring it is person-centred

Requirements
Candidates must undertake an enhanced DBS check. A good standard of education, ideally with GCSEs C/D and above or equivalent. Employment is required in a care environment. A patient, enthusiastic and understanding nature, good communication skills and the ability to work on your own with the initiative.

Assessment
Learning will be varied and will include workplace learning and might include fortnightly training workshops, depending on the area you live in run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of some individual and home study and there may be the requirement of witness testimonies from the workplace. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. A portfolio will be used for collection of evidence.

Progression
On completing the Apprenticeship Level 2 you can look at further qualifications and employment opportunities in social care. Your progression options can be discussed with your tutor.

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Intermediate Apprenticeship - Adult Care WorkerCost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 Months, Day: Thu (Morning)Location: Yeovil, Dolphin House

Overview
A Level 2 Adult Care Worker Apprenticeship will provide the skills and knowledge necessary for you to work in the social care sector if you are employed or looking for employment in roles like that of a Care Assistant, Care Worker, Support Worker or Mental Health Outreach Worker. If you have a patient, enthusiastic and understanding nature and want to make a positive difference to someone’s life then social care could be the perfect sector for you. You also need good communication skills and the ability to work on your own with the initiative to support people with a range of needs that could be physical, mental or emotional. You’ll learn to provide frontline care for vulnerable adults within their own homes, day care centres, residential and nursing homes and other healthcare settings with a focus on their safety, wellbeing and protection. Adult care workers carrying out their roles always have the ‘6 Cs’:● Care - is caring consistently and enough about individuals to make a positive difference to their lives ● Compassion - is delivering care and support with kindness, consideration, dignity and respect ● Courage - is doing the right thing for people and speaking up if the individual they support is at risk ● Communication - good communication is central to successful caring relationships and effective team working ● Competence - is applying knowledge and skills to provide high quality care and support● Commitment - to improving the experience of people who need care and support ensuring it is person-centred

Requirements
Candidates must undertake an enhanced DBS check. A good standard of education, ideally with GCSEs C/D and above or equivalent. Employment is required in a care environment.A patient, enthusiastic and understanding nature, good communication skills and the ability to work on your own with the initiative.

Assessment
Learning will be varied and will include workplace learning and might include fortnightly training workshops, depending on the area you live in run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of some individual and home study and there may be the requirement of witness testimonies from the workplace. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. A portfolio will be used for collection of evidence.

Progression
On completing the Apprenticeship Level 2 you can look at further qualifications and employment opportunities in social care. Your progression options can be discussed with your tutor.

Category
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Intermediate Apprenticeship - Adult Care Worker + othersCost: Free – eligibility criteria applies

Start: Anytime, Duration: 12 MonthsLocation: Taunton, Courtenay House

Overview
A Level 2 Adult Care Worker Apprenticeship will provide the skills and knowledge necessary for you to work in the social care sector if you are employed or looking for employment in roles like that of a Care Assistant, Care Worker, Support Worker or Mental Health Outreach Worker. If you have a patient, enthusiastic and understanding nature and want to make a positive difference to someone’s life then social care could be the perfect sector for you. You also need good communication skills and the ability to work on your own with the initiative to support people with a range of needs that could be physical, mental or emotional. You’ll learn to provide frontline care for vulnerable adults within their own homes, day care centres, residential and nursing homes and other healthcare settings with a focus on their safety, wellbeing and protection. Adult care workers carrying out their roles always have the ‘6 Cs’: ● Care - is caring consistently and enough about individuals to make a positive difference to their lives ● Compassion - is delivering care and support with kindness, consideration, dignity and respect ● Courage - is doing the right thing for people and speaking up if the individual they support is at risk ● Communication - good communication is central to successful caring relationships and effective team working ● Competence - is applying knowledge and skills to provide high quality care and support● Commitment - to improving the experience of people who need care and support ensuring it is person-centred

Requirements
Candidates must undertake an enhanced DBS check.A good standard of education, ideally with GCSEs C/D and above or equivalent. Employment is required in a care environment. A patient, enthusiastic and understanding nature, good communication skills and the ability to work on your own with the initiative.

Assessment
Learning will be varied and will include workplace learning and might include fortnightly training workshops, depending on the area you live in run by our expert tutors with PowerPoints, videos, tutor led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of some individual and home study and there may be the requirement of witness testimonies from the workplace. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. A portfolio will be used for collection of evidence.

Progression
On completing the Apprenticeship Level 2 you can look at further qualifications and employment opportunities in social care. Your progression options can be discussed with your tutor.

Category
Health & Social Care

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Level 2 Diploma In CareCost: Free – eligibility criteria applies

Start: Anytime, Day: Mon (Morning)Location: Taunton, Courtenay House

Overview
A Level 2 Diploma in Care will provide the skills and knowledge necessary for you to work in the social care sector if you are employed in roles like that of an Adult Care Worker, Support Worker or Key Worker in a range of adult care or integrated care settings; and healthcare support workers and healthcare assistants in a range of healthcare settings.If you have a patient, enthusiastic and understanding nature and want to make a positive difference to someone’s life then social care could be the perfect sector for you. You also need good communication skills and the ability to work on your own with the initiative to support people with a range of needs that could be physical, mental or emotional. You’ll learn to provide frontline care for vulnerable adults within their own homes, day care centres, residential and nursing homes and other healthcare settings with a focus on their safety, wellbeing and protection. Adult care workers carrying out their roles always have the ‘6 Cs’:● Care - is caring consistently and enough about individuals to make a positive difference to their lives ● Compassion - is delivering care and support with kindness, consideration, dignity and respect ● Courage - is doing the right thing for people and speaking up if the individual they support is at risk ● Communication - good communication is central to successful caring relationships and effective team working ● Competence - is applying knowledge and skills to provide high quality care and support● Commitment - to improving the experience of people who need care and support ensuring it is person-centred

Requirements
Candidates must undertake an enhanced DBS check. A good standard of education, ideally with GCSEs C/D and above or equivalent. Employment is required in a care environment. A patient, enthusiastic and understanding nature, good communication skills and the ability to work on your own with the initiative.

Assessment
This is a rolling programme so you can start at any time of the year. As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and might include training workshops run by our expert tutors, depending which area you are in, with PowerPoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. A portfolio will be used for collection of evidence. This course includes mandatory units and a selection of optional units to choose from depending on your job role. The mandatory units are: 201: Safeguarding and protection in care settings 202: Responsibilities of a care worker 203: Communication in care settings 205: Duty of Care 206: Handle Information in care settings 207: Personal development in care settings 209: Equality and inclusion in care settings 210: Health, safety and wellbeing 211: Implement person-centred approaches in care settings In addition there is a wide range of optional units to support areas of specialism, including: ● Learning disability services ● End of life Care● Dementia Care ● Residential Care ● Domiciliary Care ● Healthcare support

Progression
On completing this Level 2 qualification you can look at further qualifications and employment opportunities in social care. Your progression options can be discussed with your tutor.

Category
Health & Social Care

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Level 2 Diploma In CareCost: Free – eligibility criteria applies

Start: Anytime, Day: Thu (Morning)Location: Yeovil, Dolphin House

Overview
A Level 2 Diploma in Care will provide the skills and knowledge necessary for you to work in the social care sector if you are employed in roles like that of an Adult Care Worker, Support Worker or Key Worker in a range of adult care or integrated care settings; and healthcare support workers and healthcare assistants in a range of healthcare settings.If you have a patient, enthusiastic and understanding nature and want to make a positive difference to someone’s life then social care could be the perfect sector for you. You also need good communication skills and the ability to work on your own with the initiative to support people with a range of needs that could be physical, mental or emotional. You’ll learn to provide frontline care for vulnerable adults within their own homes, day care centres, residential and nursing homes and other healthcare settings with a focus on their safety, wellbeing and protection. Adult care workers carrying out their roles always have the ‘6 Cs’: ● Care - is caring consistently and enough about individuals to make a positive difference to their lives ● Compassion - is delivering care and support with kindness, consideration, dignity and respect ● Courage - is doing the right thing for people and speaking up if the individual they support is at risk ● Communication - good communication is central to successful caring relationships and effective team working ● Competence - is applying knowledge and skills to provide high quality care and support● Commitment - to improving the experience of people who need care and support ensuring it is person-centred

Requirements
Candidates must undertake an enhanced DBS check. ● A good standard of education, ideally with GCSEs C/D and above or equivalent. ● Employment is required in a care environment.A patient, enthusiastic and understanding nature, good communication skills and the ability to work on your own with the initiative

Assessment
This is a rolling programme so you can start at any time of the year.As a competence qualification it will need the support of an employer. Learning will be varied and will include workplace learning and might include training workshops run by our expert tutors, depending which area you are in, with PowerPoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is also a requirement of a few hours of individual and home study and there may be the requirement of witness testimonies from the workplace. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. A portfolio will be used for collection of evidence. This course includes mandatory units and a selection of optional units to choose from depending on your job role. The mandatory units are: 201: Safeguarding and protection in care settings202: Responsibilities of a care worker 203: Communication in care settings 205: Duty of Care 206: Handle Information in care settings 207: Personal development in care settings 209: Equality and inclusion in care settings 210: Health, safety and wellbeing 211: Implement person-centred approaches in care settings In addition there is a wide range of optional units to support areas of specialism, including:● Learning disability services ● End of life Care ● Dementia Care ● Residential Care ● Domiciliary Care ● Healthcare support

Progression
On completing this Level 2 qualification you can look at further qualifications and employment opportunities in social care. Your progression options can be discussed with your tutor.

Category
Health & Social Care

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Level 5 Diploma in Leadership for Health and Social Care and Children's and Young People's Services Cost: Free – eligibility criteria applies

Start: Anytime, Day: Mon (Morning)Location: Taunton, Courtenay House

Overview
This Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services is for you if you are currently employed as a Manager or Deputy in a care setting. It will demonstrate your commitment to continued learning and extend and enrich your understanding of the care sector building build both managerial and care skills. You will develop higher level thinking skills including reflection and critical analysis. You will also develop your skills and knowledge in practical management, managing change, leading service improvement and will embed best practice models. It fulfils the regulatory requirement for those looking to become managers of both adults’ residential and domiciliary services.

Requirements
- Employment as a Manager or Deputy in a care setting - Level 3 or 4 Health & Social Care qualification - GCSE A-C grade in Maths & English

Assessment
This is a rolling programme and it may be possible to start at any time in the year. Learning will be varied and will include workplace learning and fortnightly training workshops run by our expert tutors with PowerPoints, videos, tutor-led group discussions and group work so you will get to meet other people on a similar journey to you. There is a requirement for a commitment to individual and home study of approximately 6 – 8 hours a week and there may be the requirement of witness testimonies from the workplace. Your tutor will regularly visit the workplace to observe you carrying out the job to complete the competence element and to give you training and feedback. A portfolio will be used for the collection of evidence.

Progression
The opportunity to continue studying for a full degree may be possible and you can discuss this with your tutor.

Category
Health & Social Care

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L2 Certificate In Lean Organisation Management TechniquesCost: £0.00

Start: 01/08/2019Location: Online

Overview
This qualification is suitable for those who would like an introduction into Project Management techniques. The qualification is purely knowledge-based. Learners will gain insight into the concept of a Lean environment, how to implement a productivity needs analysis and produce a process map. It also covers continuous improvement techniques including how to recognise indicators to improve the workplace environment, as well as effective team working and the role of a team leader.

Requirements
A good level of Literacy and Numeracy skills Good communication skills

Assessment
Initial face to face induction Online over 8-10 weeks

Progression
This qualification is a good pre-cursor to the L2 certificate in Team Leading, although all courses in the leadership and management area could be completed in any order at L2.

Category
Management & Team Leading

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Level 2 Principles of Team LeadingCost: Free – eligibility criteria applies

Start: Anytime, Duration: 12-16 WeeksLocation: Distance Learning

Overview
The online Level 2 Certificate in Principles of Team Leading course is for you if you’re already in a leadership role and are looking to develop your skills to be the best manager you can, get the most out of your team members and to fast-track your career.If you’re not already in a position managing a team but you aspire to be then this recognised business qualification, accredited by the NCFE (a national awarding organisation), will help you stand out for promotion and set you apart in job interviews. It will give you the understanding of the principles of team leading in business as well as the expertise to be a good communicator, build relationships and ultimately get the best performance out of yourself and other people. As the course is delivered online you have total flexibility over when and where you study and the knowledge that you’ll take from it can be applied to any industry.

Requirements
You don’t need to have any previous training or qualifications to enrol on and excel in this team leadership course. To be fully funded you need to be aged 19+ and have lived in the EU for at least 3 years.

Assessment
After you have your face-to-face induction, the course will be delivered flexibly online over 12-16 weeks with tutor support offered throughout as and when you need it. At the end of the course you'll receive a Level 2 NCFE Certificate in Principles of Team Leading

Progression
Completing this course will improve your employment opportunities and chances of promotion. If you’d like to continue developing your skills with our nationally recognised qualifications then a Level 3 Certificate in Management could be the next natural step or you could look to specialise in a certain area or start an apprenticeship. In the past our students have gone on to achieve:● Level 3 Diploma in Leadership and Management ILM

Category
Management & Team Leading

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Level 3 - Team Leader Supervisor StandardCost: Free – eligibility criteria applies

Start: Anytime, Duration: 15-18 Months, Day: Wed (Morning)Location: Taunton, Courtenay House

Overview
The Level 3 Team Leader Supervisor Apprenticeship is for you if you’re already in a junior manager role providing directions, instructions and guidance to ensure the achievement of set goals, with responsibility for operations, projects or teams. With this Apprenticeship, you will develop your skills further to be the best manager you can, get the most out of the teams that you manage and to fast-track your career. The training content will assess and develop knowledge, skills and behaviours in setting and achieving goals. Training covered may include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

Requirements

Assessment
This apprenticeship programme will take 15 to 18 months to complete and includes both on and off-the-job training and assessments of your knowledge, skills and behaviours.  You will have eight workshops delivered to you either at your workplace or at an SS&L site. This apprenticeship is designed and tailored to support a portfolio of evidence built by you in a junior managerial role (Team Leader/Supervisor/Line Manager) with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcomes.As part of the Apprenticeship you will also gain a Level 3 Management Diploma which can be gained flexibly with online learning. Also included are ILM workbooks to assist you to build your portfolio.

Progression
There are Level 4 specialist and generic management progression routes both in standalone qualifications and further Apprenticeship programmes. The Level 3 apprenticeship also progresses well to the L5 Operational Management Apprenticeship for those in the appropriate work roles.

Category
Management & Team Leading

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Level 3 - Team Leader Supervisor StandardCost: Free – eligibility criteria applies

Start: Anytime, Duration: 15-18 MonthsLocation: Yeovil, Dolphin House

Overview
The Level 3 Team Leader Supervisor Apprenticeship is for you if you’re already in a junior manager role providing directions, instructions and guidance to ensure the achievement of set goals, with responsibility for operations, projects or teams. With this Apprenticeship, you will develop your skills further to be the best manager you can, get the most out of the teams that you manage and to fast-track your career.The training content will assess and develop knowledge, skills and behaviours in setting and achieving goals. Training covered may include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

Requirements

Assessment
This apprenticeship programme will take 15 to 18 months to complete and includes both on and off-the-job training and assessments of your knowledge, skills and behaviours.  You will have eight workshops delivered to you either at your workplace or at an SS&L site. This apprenticeship is designed and tailored to support a portfolio of evidence built by you in a junior managerial role (Team Leader/Supervisor/Line Manager) with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcomes.As part of the Apprenticeship you will also gain a Level 3 Management Diploma which can be gained flexibly with online learning. Also included are ILM workbooks to assist you to build your portfolio.

Progression
There are Level 4 specialist and generic management progression routes both in standalone qualifications and further Apprenticeship programmes. The Level 3 apprenticeship also progresses well to the L5 Operational Management Apprenticeship for those in the appropriate work roles.

Category
Management & Team Leading

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Functional Skills MathsCost: Free – eligibility criteria applies

Start: Anytime, Duration: 4-9 Months, Day: Tue (Morning)Location: Bridgwater, Churchill House

Overview
This free course will help you improve your skills and gain a nationally recognised qualification: City & Guilds Functional Skills Maths at Entry Level, Level 1 and Level 2.The programme is designed to: ● Develop your skills and confidence in all areas of maths ● Help you at work ● Improve your chances of getting a job or changing career ● Help you with day-to-day activities such as shopping and paying household bills ● Enable you to progress onto other courses like GCSEs The course will teach you a range of topics including numbers, measures and handling data. Functional Skills Maths is about using maths in the real world, so these topics will be put into an everyday, practical context to enable you to apply your knowledge and skills to real-life situations.

Requirements
No formal qualifications or experience are required for this course. Learners must be 19+. You will have an initial assessment to decide which level is best for you.

Assessment
Our expert tutors will work with you to build a course and resources to suit your learning style and help steer you towards achieving your goal and qualification. The duration of your course will vary depending on level and learning required, but the average course will last between four and six months. Practising what you have learnt during your lessons will improve your chances of success. Your tutor will give you homework on a regular basis and will recommend books and free online resources so you can study independently.

Progression
On completion of this course, previous students have progressed on to an English course, moved on to GCSE Maths or enrolled on a course to improve their computer skills.

Category
Maths

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Functional Skills MathsCost: Free – eligibility criteria applies

Start: Anytime, Duration: 4-9 MonthsLocation: Distance Learning

Overview
This free course will help you improve your skills and gain a nationally recognised qualification: City & Guilds Functional Skills Maths at Entry Level, Level 1 and Level 2. The programme is designed to: ● Develop your skills and confidence in all areas of maths ● Help you at work ● Improve your chances of getting a job or changing career ● Help you with day-to-day activities such as shopping and paying household bills ● Enable you to progress onto other courses like GCSEs The course will teach you a range of topics including numbers, measures and handling data. Functional Skills Maths is about using maths in the real world, so these topics will be put into an everyday, practical context to enable you to apply your knowledge and skills to real-life situations.

Requirements
No formal qualifications or experience are required for this course. Learners must be 19+. You will have an initial assessment to decide which level is best for you.

Assessment
Our expert tutors will work with you to build a course and resources to suit your learning style and help steer you towards achieving your goal and qualification. The duration of your course will vary depending on level and learning required, but the average course will last between four and six months. Practising what you have learnt during your lessons will improve your chances of success. Your tutor will give you homework on a regular basis and will recommend books and free online resources so you can study independently.

Progression
On completion of this course, previous students have progressed on to an English course, moved on to GCSE Maths or enrolled on a course to improve their computer skills.

Category
Maths

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Functional Skills MathsCost: Free – eligibility criteria applies

Start: Anytime, Duration: 4-9 Months, Day: Thu (Morning)Location: Minehead, Old Hospital, Minehead

Overview
This free course will help you improve your skills and gain a nationally recognised qualification: City & Guilds Functional Skills Maths at Entry Level, Level 1 and Level 2.The programme is designed to: ● Develop your skills and confidence in all areas of maths ● Help you at work ● Improve your chances of getting a job or changing career ● Help you with day-to-day activities such as shopping and paying household bills ● Enable you to progress onto other courses like GCSEs The course will teach you a range of topics including numbers, measures and handling data. Functional Skills Maths is about using maths in the real world, so these topics will be put into an everyday, practical context to enable you to apply your knowledge and skills to real-life situations.

Requirements
No formal qualifications or experience are required for this course. Learners must be 19+. You will have an initial assessment to decide which level is best for you.

Assessment
Our expert tutors will work with you to build a course and resources to suit your learning style and help steer you towards achieving your goal and qualification. The duration of your course will vary depending on level and learning required, but the average course will last between four and six months. Practising what you have learnt during your lessons will improve your chances of success. Your tutor will give you homework on a regular basis and will recommend books and free online resources so you can study independently.

Progression
On completion of this course, previous students have progressed on to an English course, moved on to GCSE Maths or enrolled on a course to improve their computer skills.

Category
Maths

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Functional Skills MathsCost: Free – eligibility criteria applies

Start: Anytime, Duration: 4-9 Months, Day: Tue (Afternoon)Location: Taunton, Courtenay House

Overview
This free course will help you improve your skills and gain a nationally recognised qualification: City & Guilds Functional Skills Maths at Entry Level, Level 1 and Level 2. The programme is designed to: ● Develop your skills and confidence in all areas of maths ● Help you at work ● Improve your chances of getting a job or changing career ● Help you with day-to-day activities such as shopping and paying household bills ● Enable you to progress onto other courses like GCSEs The course will teach you a range of topics including numbers, measures and handling data. Functional Skills Maths is about using maths in the real world, so these topics will be put into an everyday, practical context to enable you to apply your knowledge and skills to real-life situations.

Requirements
No formal qualifications or experience are required for this course. Learners must be 19+. You will have an initial assessment to decide which level is best for you.

Assessment
Our expert tutors will work with you to build a course and resources to suit your learning style and help steer you towards achieving your goal and qualification. The duration of your course will vary depending on level and learning required, but the average course will last between four and six months. Practising what you have learnt during your lessons will improve your chances of success. Your tutor will give you homework on a regular basis and will recommend books and free online resources so you can study independently.

Progression
On completion of this course, previous students have progressed on to an English course, moved on to GCSE Maths or enrolled on a course to improve their computer skills.

Category
Maths

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Functional Skills MathsCost: Free – eligibility criteria applies

Start: Anytime, Duration: 4-9 Months, Day: Wed (Afternoon)Location: Yeovil, Dolphin House

Overview
This free course will help you improve your skills and gain a nationally recognised qualification: City & Guilds Functional Skills Maths at Entry Level, Level 1 and Level 2. The programme is designed to: ● Develop your skills and confidence in all areas of maths ● Help you at work ● Improve your chances of getting a job or changing career ● Help you with day-to-day activities such as shopping and paying household bills ● Enable you to progress onto other courses like GCSEs The course will teach you a range of topics including numbers, measures and handling data. Functional Skills Maths is about using maths in the real world, so these topics will be put into an everyday, practical context to enable you to apply your knowledge and skills to real-life situations.

Requirements
No formal qualifications or experience are required for this course. Learners must be 19+. You will have an initial assessment to decide which level is best for you.

Assessment
Our expert tutors will work with you to build a course and resources to suit your learning style and help steer you towards achieving your goal and qualification. The duration of your course will vary depending on level and learning required, but the average course will last between four and six months. Practising what you have learnt during your lessons will improve your chances of success. Your tutor will give you homework on a regular basis and will recommend books and free online resources so you can study independently.

Progression
On completion of this course, previous students have progressed on to an English course, moved on to GCSE Maths or enrolled on a course to improve their computer skills.

Category
Maths

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Art And Mask Making - Afternoon Session - Preston Primary SchoolCost: Free – eligibility criteria applies

Start: 24/10/2019, Day: Thu (Afternoon)Location: Yeovil, Preston Primary School

Overview
For children and parents to work together to make animal masks enhancing communication, English and Maths skills

Requirements

Assessment

Progression

Category
Wider Family Learning

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Art And Mask Making - Morning Session - Preston Primary SchoolCost: Free – eligibility criteria applies

Start: 24/10/2019, Day: Thu (Morning)Location: Yeovil, Preston Primary School

Overview
For children and parents to work together to make animal masks enhancing communication, English and Maths skills

Requirements

Assessment

Progression

Category
Wider Family Learning

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Christmas Cookery - Kingfisher - Preston Primary SchoolCost: Free – eligibility criteria applies

Start: 10/12/2019Location: Yeovil, Kingfisher Primary School

Overview
Incorporate numeracy, shapes, quantities and english reading and communication skills to make Christmas themed cookies

Requirements

Assessment

Progression

Category
Wider Family Learning

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Family Learning Day : Habitats and Hibernation - Carymoor Environmental TrustCost: Free – eligibility criteria applies

Start: 29/10/2019, Day: Tue (Morning)Location: Castle Cary, Carymoor Environmental Trust

Overview
Identify ways in which adult learners can use the natural emvironment to support their childs learning as well as learn about wildlife themselves.

Requirements

Assessment

Progression

Category
Wider Family Learning

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Forest School - Kingfisher - Preston Primary SchoolCost: Free – eligibility criteria applies

Start: 11/11/2019, Day: Mon (Afternoon)Location: Yeovil, Kingfisher Primary School

Overview
Incorporate numeracy, shapes, quantities and english reading and communication skills to learn in an outdoor environment

Requirements

Assessment

Progression

Category
Wider Family Learning

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Forest School - Manor Court - Preston Primary SchoolCost: Free – eligibility criteria applies

Start: 19/11/2019, Day: Tue (Morning)Location: Chard, Manor Court Primary School

Overview
Incorporate numeracy, shapes, quantities and english reading and communication skills to learn in an outdoor environment

Requirements

Assessment

Progression

Category
Wider Family Learning

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Forest School - North Cadbury - Preston Primary SchoolCost: Free – eligibility criteria applies

Start: 19/11/2019, Day: Tue (Afternoon)Location: Yeovil, North Cadbury Primary School

Overview
Incorporate numeracy, shapes, quantities and english reading and communication skills to learn in an outdoor environment

Requirements

Assessment

Progression

Category
Wider Family Learning

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Forest School - Preston Primary SchoolCost: Free – eligibility criteria applies

Start: 11/11/2019, Day: Mon (Morning)Location: Yeovil, Preston Primary School

Overview
Incorporate numeracy, shapes, quantities and english reading and communication skills to learn in an outdoor environment.

Requirements

Assessment

Progression

Category
Wider Family Learning

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Forest School - Preston Primary SchoolCost: Free – eligibility criteria applies

Start: 04/11/2019, Day: Mon (Morning)Location: Yeovil, Preston Primary School

Overview
Incorporate numeracy, shapes, quantities and english reading and communication skills to learn in an outdoor environment

Requirements

Assessment

Progression

Category
Wider Family Learning

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How To Support Your Child In Nursery - Preston Primary SchoolCost: Free – eligibility criteria applies

Start: 02/12/2019, Day: Mon (Afternoon)Location: Yeovil, Kingfisher Primary School

Overview
Find and support learning opportunities through play

Requirements

Assessment

Progression

Category
Wider Family Learning

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